Community
Wiki Posts
Search

Frontier's new boarding process

Thread Tools
 
Search this Thread
 
Old Jan 12, 2012 | 2:39 pm
  #1  
Original Poster
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Frontier's new boarding process

For all of the disgruntled passengers who complained about the unsatisfactory boarding process, a new system should be in place by sometime in February.
mke9499 is offline  
Old Jan 12, 2012 | 2:58 pm
  #2  
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2003
Location: Denver CO
Programs: HHonors Gold, National Emerald Club, no airline affinity status
Posts: 3,805
Any hints on what the boarding system will be? is it like United's window, middle, aisle seats (after Ascent and Classic boarding)?
HawaiiTrvlr is offline  
Old Jan 12, 2012 | 3:01 pm
  #3  
Original Poster
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by HawaiiTrvlr
Any hints on what the boarding system will be? is it like United's window, middle, aisle seats (after Ascent and Classic boarding)?
I don't know. Perhaps somebody else here has more info or can find out. We have lots of good sources on this board.
mke9499 is offline  
Old Jan 12, 2012 | 3:10 pm
  #4  
 
Join Date: Feb 2009
Location: I80
Programs: N23344
Posts: 173
Originally Posted by mke9499
I don't know. Perhaps somebody else here has more info or can find out. We have lots of good sources on this board.
I'm pretty sure it will be zone boarding. I'm guessing like US Airways.
8C4IOW is offline  
Old Jan 12, 2012 | 4:33 pm
  #5  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Let's not forget the first four rows.
RSVP is offline  
Old Jan 12, 2012 | 6:12 pm
  #6  
 
Join Date: Oct 2004
Posts: 2,653
Originally Posted by 8C4IOW
I'm pretty sure it will be zone boarding. I'm guessing like US Airways.
My boarding passes recently have had a zone number on them as of late.

Assuming that the zone numbers are automatically and consistantly assigned, it will make boarding more reliable. Some GA do it in a slightly different order...sometimes small cildren are before, with or after the elite FF, and sometimes rows 1-4 are forgotten. If the system knows what zone to put on your ticket, it's not subject to forgetting.
knope2001 is offline  
Old Jan 12, 2012 | 8:58 pm
  #7  
 
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Originally Posted by knope2001
My boarding passes recently have had a zone number on them as of late.

Assuming that the zone numbers are automatically and consistantly assigned, it will make boarding more reliable. Some GA do it in a slightly different order...sometimes small cildren are before, with or after the elite FF, and sometimes rows 1-4 are forgotten. If the system knows what zone to put on your ticket, it's not subject to forgetting.
Noticed that too. Hope the rumor is true.
MikeFromMKE is offline  
Old Jan 19, 2012 | 3:39 pm
  #8  
 
Join Date: Dec 2010
Location: Arizona
Programs: AA, F9, UA, WN
Posts: 23
Zonal Boarding

Zonal boarding will be begin February 1. It is similar to the current boarding process except note Zone 2 below.

Special needs guests think wheelchairs
Zone 1 Boarding = Priority Boarding for Summit, Ascent, Classic Plus and Stretch seats
Courtesy Boarding for families with infants and guests requiring extra time
Zone 2 Boarding = Guests with preferred seating behind Stretch and in front of exit seats
Express Boarding
Zone 3 Boarding = All remaining seats
F92K is offline  
Old Jan 19, 2012 | 4:48 pm
  #9  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Originally Posted by F92K
Zonal boarding will be begin February 1. It is similar to the current boarding process except note Zone 2 below.

Sounds like a workable plan.
RSVP is offline  
Old Jan 20, 2012 | 8:08 am
  #10  
 
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
I like it! Hopefully cut down on confusion at the gate. Thanks for the post F92K!
MikeFromMKE is offline  
Old Jan 24, 2012 | 9:08 pm
  #11  
 
Join Date: Sep 2011
Location: Colorado
Posts: 25
Originally Posted by F92K
Zonal boarding will be begin February 1. It is similar to the current boarding process except note Zone 2 below.

Special needs guests think wheelchairs
Zone 1 Boarding = Priority Boarding for Summit, Ascent, Classic Plus and Stretch seats
Courtesy Boarding for families with infants and guests requiring extra time
Zone 2 Boarding = Guests with preferred seating behind Stretch and in front of exit seats
Express Boarding
Zone 3 Boarding = All remaining seats
Got anything official from the airline stating this? Would certainly be helpful if it can be verified...
CBJason is offline  
Old Jan 26, 2012 | 3:11 pm
  #12  
 
Join Date: Dec 2010
Location: Arizona
Programs: AA, F9, UA, WN
Posts: 23
Originally Posted by CBJason
Got anything official from the airline stating this? Would certainly be helpful if it can be verified...
This web page will be updated February 1st to reflect Zone boarding.

Zone boarding has been printing on boarding passes for a several months now. Check it next time you fly. The new boarding process was originally scheduled to roll out in 4th quarter but was postponed to February to give CSA's time to recover from the heavy holiday loads before changing the process. If you need confirmation ask a CSA at any ATO. They're quite friendly when your not asking for seats, upgrades or early boarding.

http://www.frontierairlines.com/faqs...er-travel-faqs

When do I need to be at the gate?

We recommend being at the gate well ahead of your flight. We usually begin boarding about 30 to 35 minutes before departure time. In any case, you must be at the gate ready to board 10 minutes prior to scheduled departure or your reservation may be cancelled and your seats may be released to other passengers.

When we board a flight, we board in the following order:

Passengers with Special Needs including anyone needing wheelchair or other boarding assistance and unaccompanied minors. For discretion, no announcement will be made for special needs boarding. If you require assistance with boarding, please check-in with the Frontier agent when you arrive at the gate so that they know you desire to board first.
Priority Boarding offered to Ascent and Summit level members of Frontier's EarlyReturns frequent flyer program, as well as anyone traveling on a Classic Plus ticket.
Courtesy Boarding offered to families traveling with small children (under 5 years of age), any passengers seated in STRETCH seating, and any other passengers requiring additional time or assistance with boarding.
Express Boarding offered to anyone without carry-on bags or a personal item that can fit under the seat and does not require space in the overhead bins.
General Boarding for anyone who does not qualify for Priority, Courtesy, or Express boarding. General Boarding is done by row numbers starting from the rear of the aircraft working forward.
F92K is offline  
Old Feb 1, 2012 | 2:43 pm
  #13  
 
Join Date: Dec 2010
Location: Arizona
Programs: AA, F9, UA, WN
Posts: 23
Zonal boarding rolled out today and seemed to flow better except people carrying too much on-board.

http://www.frontierairlines.com/faqs...er-travel-faqs
F92K is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.