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Old May 25, 2011 | 9:09 am
  #1  
kam
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Flight Delay?

This is my first Frontier flight. Scheduled from CAK to DEN for 6:55PM now changed to 9:15PM. I don't know why, it could be anticipated storms. Because it is so late, do you think I will get out tonight no matter what or at some point do they cancel?
Thanks.
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Old May 25, 2011 | 9:56 am
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Your delay appears to due to an aircraft swap, which probably stems from an aircraft being out of service for maintenence or some other issue.

In other words, your plane is scheduled to fly Denver-Akron-Denver, leaving Denver at 1:00pm. For whatever reason, the plane which would be in Denver at noon or so to head out to Akron at 1:25pm is not available to do that. So instead they are using a plane coming in from Milwaukee at 3:44pm. They are planning to turn that plane around and head for Akron around 3 hours late. That's why your CAK-DEN flight is so late.

If you'd like to follow it during the day, the plane is currently in LaGuardia and will fly LGA-MKE-DEN as flight 371. Then the plane will fly DEN-CAK as #499. The nice thing about Frontier is that by virtue of the animal tails being displayed on their filght information, you can confirm what plane it is. And...if you watch the filght information through the day, if you suddenly notice that the animal for Denver-Akron #499 is different, then they have changed the swap and your times might change.

Will your flight run tonight even being so late? The odds are very good. They know about this delay far in advance so they will make sure there are no crew time-out issues...this is a simple out-and-back flight. It's not like a crew is mid-trip and there's an unexpected delay that burns their active duty.

And finally, although this is no guarantee of course, Frontier rarely cancels and usually has among the lowest cancel rates. For March, which can have plenty of snow and ice events in their hubs, Frontier only canceled nine flights the entire month. The cancelation rate of 0.1% was the best reported, compared to the industry average of 1.3% cancelations. So the odds are in your favor.

Hopefully you're only flying as far as Denver, because it's very unlikely people will make any connections that late in the evening.

.
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Old May 25, 2011 | 10:17 am
  #3  
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If the delay is not weather-related, here is Frontier's policy:

If your delay is more than two hours and considered a controllable situation either before the flight departs or enroute, we'll compensate you as follows:

If your flight is delayed for 2:00 -3:59 hours after scheduled departure time, please accept our apologies and a $50 electronic certificate good for future travel on Frontier Airlines.
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Old May 25, 2011 | 10:21 am
  #4  
kam
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Thanks so much. I feel so much better!
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Old May 26, 2011 | 9:50 am
  #5  
btr
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Originally Posted by knope2001
Your delay appears to due to an aircraft swap, which probably stems from an aircraft being out of service for maintenence or some other issue.

In other words, your plane is scheduled to fly Denver-Akron-Denver, leaving Denver at 1:00pm. For whatever reason, the plane which would be in Denver at noon or so to head out to Akron at 1:25pm is not available to do that. So instead they are using a plane coming in from Milwaukee at 3:44pm. They are planning to turn that plane around and head for Akron around 3 hours late. That's why your CAK-DEN flight is so late.

If you'd like to follow it during the day, the plane is currently in LaGuardia and will fly LGA-MKE-DEN as flight 371. Then the plane will fly DEN-CAK as #499.
...
.
I should probably have my FT credentials revoked for even asking this question, but Where does one find this information?
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Old May 26, 2011 | 10:09 am
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Originally Posted by btr
I should probably have my FT credentials revoked for even asking this question, but Where does one find this information?
It's called Knope.
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Old May 26, 2011 | 11:01 am
  #7  
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Originally Posted by RSVP
It's called Knope.
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Old May 26, 2011 | 12:08 pm
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LOL...you guys....

Here's what I did:

(1) It was easy enough to know that the CAK-DEN flight the OP was asking about was the same aircraft that did DEN-CAK. (If you didn't know that, you'd want to look at their schedule and/or check the airport website filght information to piece it together.)

(2) Checked the Frontier website to get the inbound DEN-CAK flight number.

(3) Went to the Denver International Airport site to see what gate the DEN-CAK flight was departing from...I think it was A28 and was estimated out at 4:00pm.

(4) Also checked the DIA wite to see what plane was coming into that gate ahead of that departure...flight 371 from MKE arriving about 3:40pm.

(5) Checked the Frontier website for flight information on flight 371, which showed it was operating LGA-MKE-DEN, and got that flight information.

The Frontier website feature showing the spokesanimal of the aircraft was helpful in confirming that this was in fact all running with the same aicraft. If the animals had been different, that would have suggested another aircraft swap (maybe in MKE) or some inaacurate information of the plan in Denver. But it all checked out.

Just a little two-bit detective work...
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Old May 26, 2011 | 7:13 pm
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Originally Posted by knope2001
LOL...you guys....

Just a little two-bit detective work...
A lot of detective work. More than most have time for.
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Old May 26, 2011 | 8:12 pm
  #10  
 
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Dear Flight Detective,
Where does flight #478 LAS/MKE come in from on Sept. 2? It used to be a MKE turn around but not any more. Thanks
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Old May 26, 2011 | 8:32 pm
  #11  
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Originally Posted by MELA
Dear Flight Detective,
Where does flight #478 LAS/MKE come in from on Sept. 2? It used to be a MKE turn around but not any more. Thanks
I'm not the expert on this board, but it looks like the equipment comes in from DEN (F9 787).
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Old May 26, 2011 | 9:22 pm
  #12  
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Originally Posted by RSVP
A lot of detective work. More than most have time for.
That's why we love him so much! He's one of those good souls that make the world a better place.
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Old May 27, 2011 | 6:38 am
  #13  
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Originally Posted by Stumblefoot
That's why we love him so much! He's one of those good souls that make the world a better place.
+1

Knope has a true passion for this industry. We are fortunate that he has
decided to share his passion and knowledge with this forum.
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Old May 27, 2011 | 2:46 pm
  #14  
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Originally Posted by mke9499
+1

Knope has a true passion for this industry. We are fortunate that he has
decided to share his passion and knowledge with this forum.
I will add my two cents in this knope love-fest. He sure is an asset to this board!
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Old May 27, 2011 | 5:22 pm
  #15  
btr
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Well, I won't profess love, but I am thankful for the rabbit-trail. I'll have to try it on my own sometime.
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