WARM Cookies!
#1
Original Poster




Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
WARM Cookies!
What in the devil is going on here?
Frontier serves my wife and daughter warm cookies on their DEN-STL flight for the Thanksgiving holiday. Where was I? Driving of course. Long story.
When did they start serving warm cookies on the A319's? I have yet to have a warm cookie.
Frontier serves my wife and daughter warm cookies on their DEN-STL flight for the Thanksgiving holiday. Where was I? Driving of course. Long story.
When did they start serving warm cookies on the A319's? I have yet to have a warm cookie.
#2
Join Date: Sep 2007
Location: The views I express here are not necessarily supported by any airline or codeshare partners, nor do I represent their views and/or opinions. They are my own OPINIONS dont like them dont read them.....
Posts: 1,462
They probably trained the F/A's how to use the ovens...
#8
Join Date: Feb 2007
Location: MKE
Programs: Midwest Miles, AirTran A+ Rewards
Posts: 1,445
Bryan Bedford has said the cookie will stay and will be offered network wide. I don't know about long term though. Companies reserve the right to stop any offer at any time for any reason.
#9
Join Date: Oct 2004
Posts: 2,653
Glad to hear that on at least some Airbus DEN-hub flights the cookies are warm. All the Airbus-operated flights out of the legacy YX system I've been on have had warm cookies, but I'm less certain about flights out of DEN.
I really reject the arguement that I've heard here and there that some F/A refuse to serve the cookies, or refuse to heat them because that's too much bother or they can't do it without burning themselves. I'm hopeful those sorts of comments are overblown or perhaps even baseless anecdotal accusations that take a life of their own on the web.
Everybody has good and bad days. And I'm not saying that conducting inflght service is a breeze nor a pleasure, but when that's a key component of your job, you should not be allowed to simply decide not to do it. I've had a few crews on nearly-full A319 do a "15" on a scale of 1-10 for inflight service. Issues of catering, equipment and excessive turbulence aside, I'd like the crews to at least muster a 6 or 7 flight after flight.
So...reports of warm cookies out of the DEN side of the system are a good thing!
I really reject the arguement that I've heard here and there that some F/A refuse to serve the cookies, or refuse to heat them because that's too much bother or they can't do it without burning themselves. I'm hopeful those sorts of comments are overblown or perhaps even baseless anecdotal accusations that take a life of their own on the web.
Everybody has good and bad days. And I'm not saying that conducting inflght service is a breeze nor a pleasure, but when that's a key component of your job, you should not be allowed to simply decide not to do it. I've had a few crews on nearly-full A319 do a "15" on a scale of 1-10 for inflight service. Issues of catering, equipment and excessive turbulence aside, I'd like the crews to at least muster a 6 or 7 flight after flight.
So...reports of warm cookies out of the DEN side of the system are a good thing!
#10
Join Date: Oct 2004
Posts: 2,653
I don't think there's any credible indication they are planned to end them, but anything is possible, of course.
#11
Join Date: Feb 2007
Location: MKE
Programs: Midwest Miles, AirTran A+ Rewards
Posts: 1,445

I don't expect Frontier to drop the cookie either. I also don't think the cookie is all that important.
#12
Join Date: Oct 2009
Location: Chicago
Posts: 344
Warm coookies should be part of the entire system as of late October. I had warm cookies on my flight last night from DEN-MKE. A flight that usually had cold cookies before October. This was my first time flying again since I was grounded due to surgery.
#13




Join Date: Apr 2007
Programs: BAEC Silver, WN CP, Marriott Gold
Posts: 428
I've gotten them on every 319/320 flight over the last month, one thing I wasn't sure about was if they were baked fresh, or just warmed up pre-baked. It seems like it might be a little of both, sometimes they were very soft & gooey, other times less so. Either way tested good, just wondering what the "cookie recycling" process is
#14
Join Date: Sep 2007
Location: The views I express here are not necessarily supported by any airline or codeshare partners, nor do I represent their views and/or opinions. They are my own OPINIONS dont like them dont read them.....
Posts: 1,462
They are only warmed. The ovens cant get hot enough to bake fresh.



