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Old Nov 25, 2010 | 11:57 am
  #1  
MELA
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Join Date: Jan 2002
Location: Wisconsin
Posts: 149
Using Midwest FF miles?
Today I logged in on the Frontier web site using all my Midwest information, it took me to my account with no problem but when I tried to make a reservation using my miles, I could not do it. It kept taking me to a buy your ticket page. What am I doing wrong???
Thanks.
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Old Nov 25, 2010 | 8:26 pm
  #2  
mke9499
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by MELA
Today I logged in on the Frontier web site using all my Midwest information, it took me to my account with no problem but when I tried to make a reservation using my miles, I could not do it. It kept taking me to a buy your ticket page. What am I doing wrong???
Thanks.
It looks like part of the site, related to award travel booking search, was redesigned and has occasional glitches. Instead of completing the info on the page to which you are redirected, try the following.

After you log-in to your account, go to the homepage and complete the info for your itinerary. Before clicking to search, make sure to check off the box that says "Redeem Miles." This should take you to availability of flights and required mileage. This procedure works for me, without any problems.

Good luck; hope you can get your desired flights and dates.
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Old Nov 26, 2010 | 3:54 pm
  #3  
MELA
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Join Date: Jan 2002
Location: Wisconsin
Posts: 149
It worked! Thank you so much!!
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Old Nov 27, 2010 | 10:19 am
  #4  
RSVP
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Originally Posted by MELA
It worked! Thank you so much!!
That Redeem miles box is somewhat obscure. Another area of the site that could use improvement.
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