Unable to view My Reservations?
Aug 2, 2010 | 12:03 pm
#1
Original Poster
Join Date: Apr 2007
Programs: BAEC Silver, WN CP, Marriott Gold
Posts: 428
Unable to view My Reservations?
I have been getting an error since last week when trying to view my reservations on the Frontier site. Has anyone else had this problem?
The error is:
Not Found
The requested URL /cookies.do was not found on this server.
The error is:
Not Found
The requested URL /cookies.do was not found on this server.
Aug 2, 2010 | 4:24 pm
#2
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
I called the Summit telephone # and they transferred me to someone on the web technical team that resolved the issue for me. You might try the same.
Aug 2, 2010 | 4:34 pm
#3
Join Date: Oct 2008
Posts: 185
If you booked one or more flights as Frontier, and one or more as Midwest, whether operated by Frontier or not, you cannot view your reservation on either website. That will continue until the Midwest computer system is consolidated with Frontier's, the beginning of October they're saying. Don't know if that's your issue.
Aug 3, 2010 | 12:16 pm
#4
Original Poster
Join Date: Apr 2007
Programs: BAEC Silver, WN CP, Marriott Gold
Posts: 428
I've cleared out my browser cache and cookies, as well as tried using a different browser (IE instead of Firefox) and I'm still getting the error. All segments are booked through Frontier's site. This sounds like a problem on their side, but if that were the case I'd think others would have it as well... are you able to view your reservations right now without the error?
Aug 3, 2010 | 12:22 pm
#5
Join Date: Jan 2008
Posts: 3,638
The web support desk at Midwest has always been very helpful; supposedly,
F9 should also be able to provide some good support.
Aug 3, 2010 | 4:25 pm
#6
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Aug 3, 2010 | 6:30 pm
#7
Join Date: Jul 2008
Programs: A+ Elite, SPG Gold, PriorityClub Platinum
Posts: 13
I've cleared out my browser cache and cookies, as well as tried using a different browser (IE instead of Firefox) and I'm still getting the error. All segments are booked through Frontier's site. This sounds like a problem on their side, but if that were the case I'd think others would have it as well... are you able to view your reservations right now without the error?
Aug 8, 2010 | 4:39 pm
#8
Join Date: Apr 2004
Location: Littleton, CO
Posts: 51
If you are flying Frontier (maybe Midwest, but I haven't checked) go to http://www.virtuallythere.com to look up your reservation.
Aug 8, 2010 | 5:49 pm
#9
Join Date: Jun 2008
Location: MKE
Posts: 2,161
If you are flying Frontier (maybe Midwest, but I haven't checked) go to http://www.virtuallythere.com to look up your reservation.
Jan 4, 2011 | 10:00 am
#10
Join Date: Dec 2010
Location: DEN
Programs: Delta Silver
Posts: 116
I get an error when trying to pull up any individual reservation from the My Bookings page. Although the search looks like it's going to a secure page (i.e., https), when I get the error message the Url is on a nonsecure page (http).
As a workaround I have found that if I manually insert the 's' (http --> https) in the address on that error page, the page reloads and displays the booking. I presume this results from some coding problem on Frontier's end.
As a workaround I have found that if I manually insert the 's' (http --> https) in the address on that error page, the page reloads and displays the booking. I presume this results from some coding problem on Frontier's end.