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-   -   Stretch Seating (https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/1026564-stretch-seating.html)

FriendlySkies Dec 12, 2009 12:11 am

Stretch Seating
 
Has anybody has the opportunity to try out the new stretch seating? I'm interested in the amount of legroom that the A320 offers...

cab747 Dec 12, 2009 10:54 pm

Not all Airbus aircraft have not been reconfigured yet. However the plan is to complete the A318s, then A320s, then A319s. But to answer your question, the Stretch seats offer 5" more legroom, and is quite noticable. This is based on the product currently offered on the E190 aircraft.

FriendlySkies Dec 12, 2009 11:02 pm

I suppose I should have been a little more clear in my question. I know all of the data about what stretch offers, and when it will be incorporated. I was just trying to get a review of somebody who had flown in the seat. Obviously with five extra inches, it is much better than just the regular seats...

As far as which aircraft they are going to install the seats on, here is the order... They will actually start with the A320, then the A318, finally with the A319...

http://www.frontierairlines.com/fron...tretch-faqs.do

E190 (Available beginning 11/3/2009)
* STRETCH Rows 1-4

A320 (Available beginning 12/15/2009)
* STRETCH Rows 1-4

A318 (Available beginning 12/24/2009)
* STRETCH Rows 1-4

A319 (Available by 2/1/2010)
* STRETCH Rows 1-4

cab747 Dec 12, 2009 11:05 pm

Thanks for the correction, I mistook the A318/A320 order of completion.

FriendlySkies Dec 12, 2009 11:15 pm

No Problem... Have you tried the new seating? I suppose it would be like E+ and E- on UA...

Maybe some day F9 will consider adding a First Class Cabin to some of the fleet...

cab747 Dec 13, 2009 12:42 pm

I've only tried it on the E190s, signifcantly more legroom. It is very similar to exit row legroom, however, I'm certain I read that Stretch has 1" more than exit row.

CObigtimefan Dec 22, 2009 12:58 am

I just flew it today actually, and noticed that it is a bit more roomy than exit row. I am only Ascent, and from what I understand it is not free for us - only Summit? I got the seat from the GA.

I've heard its only free for Summits at T-24, not at booking and that Ascent's pay a small fee. Anyone know? I can't find info online. All I know is that 2 of my reservations where I was sitting in row 1-4 were reassigned.

GreatChecko Dec 22, 2009 4:49 pm


Originally Posted by CObigtimefan (Post 13034177)
I just flew it today actually, and noticed that it is a bit more roomy than exit row. I am only Ascent, and from what I understand it is not free for us - only Summit? I got the seat from the GA.

I've heard its only free for Summits at T-24, not at booking and that Ascent's pay a small fee. Anyone know? I can't find info online. All I know is that 2 of my reservations where I was sitting in row 1-4 were reassigned.

Did you have a Classic Plus ticket? That's the only way an Ascent can get around paying for the extra legroom.

If not, consider it a Christmas present from F9. ^

As for the reassignments, it seems that they reassigned everyone who selected the stretch seats prior to the fleet rollout date. The reservations end of things seems to have gotten botched a bit and they had to step back when they realized the obvious issues with a fleet of mixed seating configurations.

Checko

DenverF9Flier Dec 23, 2009 9:09 am

Has anyone else experienced issues as a Summit trying to take advantage of the new seats? I received an offer to upgrade to Stretch for free while checking in, but when I attempt to choose my seat, it says "There was a technical problem checking you in, please proceed to the airport". I spoke to the Summit line and they were not helpful, saying that my only option was to go to the airport and try for one, but I'm sure they'll be gone by then.

I went ahead and checked-in with my existing exit-row seat, but I was really hoping to try out the new configuration.

C17PSGR Jan 16, 2010 4:49 pm


Originally Posted by DenverF9Flier (Post 13042294)
Has anyone else experienced issues as a Summit trying to take advantage of the new seats? I received an offer to upgrade to Stretch for free while checking in, but when I attempt to choose my seat, it says "There was a technical problem checking you in, please proceed to the airport".

Just tried this - selected seat but received the same technical problem message.

gsupstate Jan 17, 2010 6:46 am

Will any Midwest a/c see this type of seating also?

AldPixto Jan 31, 2010 9:29 am

I flew SJC->DEN on Frontier 1068 (codeshare with Midwest E190 AC) on Jan 28th. I had a Classic ticket and was able to buy the stretch seat for $15 from the TA. Unfortunately stretch wasn't available on my DEN-LGA A319 leg.

On the E190 only 5 of the 16 stretch seats were occupied when the cabin door closed. Then some pax tried to move into a stretch seat and was sent back being told "...these seats are reserved for premium customers...". About midway into the flight a different pax moved into a stretch seat and wasn't challenged and stayed in the seat for the duration.

GreatChecko Jan 31, 2010 10:19 am

Good News!

Stretch Seating will be available throughout the Airbus fleet on February 1st!

Checko

azstar Feb 1, 2010 7:33 am

Summit members should be able to get Stretch seating at the time of booking by selecting a specific seat (rows 1-4). Don't accept the default general "aisle" or "window" option or you won't get it.

Ascent members can either pay for Stretch seating (15 or 25 depending on their fare) or for free at the gate, if available.

I know that gate agents are supposed to page Ascent members and offer it, but that generally doesn't happen. So, Ascent members, ask if Stretch seating is available when you get to your gate.

German Expat Feb 1, 2010 3:20 pm


Originally Posted by azstar (Post 13299802)
Summit members should be able to get Stretch seating at the time of booking by selecting a specific seat (rows 1-4). Don't accept the default general "aisle" or "window" option or you won't get it.

Ascent members can either pay for Stretch seating (15 or 25 depending on their fare) or for free at the gate, if available.

I know that gate agents are supposed to page Ascent members and offer it, but that generally doesn't happen. So, Ascent members, ask if Stretch seating is available when you get to your gate.

I did not manage to get this on my last reservation. From the original announcement even Summits were only getting it 24 hours ahead. Are you saying this is now available ?
Their web site still sates the 24 hour rule.

http://www.frontierairlines.com/fron...tretch-faqs.do

azstar Feb 1, 2010 3:51 pm

I thought Summit members could confirm Stretch seating at any time. I'm wrong. Summit members can confirm only at check-in (online), at a kiosk, or at the counter.

German Expat Feb 1, 2010 4:24 pm


Originally Posted by azstar (Post 13303427)
I thought Summit members could confirm Stretch seating at any time. I'm wrong. Summit members can confirm only at check-in (online), at a kiosk, or at the counter.

Tried a dummy booking and did not work (did not get the first 4 rows). Also called the Summit hotline and they told me at check in (24 hours ahead).
I don't really like it this much and the last 2 flights on flight 1 the online option did not work or all seats were taken and on the next one I got a seat when checking in online but then looking around I had the distinct feeling that most people were actually ones checking in late (talking to seat neighbors).
I think this whole system does not work well for elites. Maybe over time it sorts itself out but up to now I am not impressed at all. Also I hated the 24 hour Southwest game with a passion and now with stretch seating I seem to be back playing it if I want a seat up front.
Also in reality it is exactly 6 seats that I can choose from since I want isle non bulkhead.

FriendlySkies Feb 1, 2010 4:31 pm


Originally Posted by German Expat (Post 13303664)
Tried a dummy booking and did not work (did not get the first 4 rows). Also called the Summit hotline and they told me at check in (24 hours ahead).
I don't really like it this much and the last 2 flights on flight 1 the online option did not work or all seats were taken and on the next one I got a seat when checking in online but then looking around I had the distinct feeling that most people were actually ones checking in late (talking to seat neighbors).
I think this whole system does not work well for elites. Maybe over time it sorts itself out but up to now I am not impressed at all. Also I hated the 24 hour Southwest game with a passion and now with stretch seating I seem to be back playing it if I want a seat up front.
Also in reality it is exactly 6 seats that I can choose from since I want isle non bulkhead.

+1

I tried a couple of dummy bookings as well, and did not have the option to select 1-4... It would be nice if Frontier allowed Summit members to select Stretch 48-60 hours before the flight, Ascent 24-48 hours, and the gate lice at T-24hours till departure..

RSVP Feb 1, 2010 4:49 pm

STRETCH seating on Frontier operated flights
 
I am assuming the same policy will apply to YX flights, $25.00 upgrade fee at time of check in.

http://www.frontierairlines.com/fron...tretch-seating

JSteele Feb 11, 2010 2:08 pm

Any one tried the "crunch seating", the one's with the legroom reduced to make room for the "stretch" seating.

It sounds like this non-Summit DEN flier might want to go with Southwest from now on.

This seems like a bad move on Frontier's part. They could either try to be more like Southwest or more like United, and they have chosen at every step (bag fees, change fees, legroom etc) United for some reason that I can't fathom.

Acting like United will not make your customers happy or your company profitable.

FriendlySkies Feb 11, 2010 2:19 pm

Last time I flew, Stretch was full at the T-24 hour mark... It was kind of strange, as every other time I have flown, Stretch has only had a few takers... To me, the "crunch" seats seemed just like they were before stretch was added...

German Expat Feb 11, 2010 2:39 pm

I finally had the system working the way it was supposed to on 2 relative empty flights. Both time I had a whole row for myself which was nice. Actually on the second flight I was the only passenger in 4 rows except 1 Virgin pilot that was free riding (probably got stranded with the weather).
The FA's did also not allow seat poaching into those 4 rows.
I still find it more of an annoyance then a real gain, it is a little more legroom but I am still annoyed not being able to get seats in the front anymore at booking. Those 4 rows are blocked and row 5 has the isles blocked, so first possible is row 6.
Also I do assume that the 15$ / 25$ price difference are low enough to have business travelers pay for it to get a better seat when they check in online. The web site now pushes the up sell to stretch seating pretty hard.

airplanegeek Feb 12, 2010 7:24 pm

Had a STRETCH seat twice this past week on the A320...DEN-CUN-DEN. It was well worth the $15 fee for the long flight. Of the 24 seats last night, only 6 were officially occupied. Three others moved up after takeoff, which I don't agree with. You shouldn't be able to move into a premium seat which others have paid for. Would like to see a fix for that.

tombourn Feb 13, 2010 11:09 pm

If they were Summit or Ascent members, they could be moved up free of charge. If they were poachers, the fix is the FA being diligent and telling then to get back to their assigned seat or come up with
the credit card machine and ask them to pay for their seat. No one would think of taking snacks off their tray without paying for it!! But it's the FA job, they do know who Summit, Ascent and Classic Plus passengers are.

azstar Feb 14, 2010 9:07 am

Here's a tip. Summit members can get stretch seats only upon checkin. When using the online checkin (within 24 hours of departure) select the "View Seat Map" option. Then, pick a specific seat in rows 1-4. Don't use the default (window or aisle) because unless you pick the seat number yourself, you won't get rows 1-4.

SteveinSTL Mar 5, 2010 8:43 pm

stretch seating, sev'l times, no prob
 
Have been upgraded for free to Stretch @ 24 hr check in window several times, no problems. Mostly flights from the W. Coast to DEN, and it was nice. Only recent issues w/ F9 were booking a flight on Midwest website using F9 metal. No check-in avail on either site, but got upgraded to stretch @ airport too. Nice!

tombourn Mar 7, 2010 8:55 pm

Think this is worth a try? I'm Summit. Wife and I are flying to FFL on Thursday on two different PRN award tickets. The flight is Extremely booked according to reservaqtions.

So even middle seat Stretch will be used. If I call in T-24 and get my Stretch, do you think I can ask to see if a Supervisor will override a non-Summit for Stretch to sit with me? Or should I wait to try at the airport or both? WE have exit rows, so no biggie.. it's ironic when we were swept out of row 4 at Stretch seating announcement, the wife was left in her middle seat and I was kicked back... Obviously, i had o move were back as someone might have bought the a seat next to me. Turns outonly one person in Stretch asof Sunday before flight.
It looks real lite on Summit and Ascent as only 10 seats total are shown occupied.

skbenja Mar 17, 2010 3:53 pm

I flew stretch from ATL to DEN and DEN to ATL. I liked getting my favorite seat, 2C, on both legs but I'm not sure it's worth $25 each way. I only fly frontier 1-2 times a year to visit family in Albuquerque so I doubt I'll have status anytime soon.

The extra leg room wasn't even that great. I'm 5'9", I didn't use any of it. And I still had to pay $50 to check 2 bags on the way back, plus $6 each way for TV....that should be thrown in for Stretch, even if it meant it costs a little more.

MikeFromMKE Mar 18, 2010 12:06 pm


Originally Posted by skbenja (Post 13595866)
The extra leg room wasn't even that great. I'm 5'9", I didn't use any of it. And I still had to pay $50 to check 2 bags on the way back, plus $6 each way for TV....that should be thrown in for Stretch, even if it meant it costs a little more.

You could have gone with the Classic Plus ticket which includes Stretch, 2 bags, and TV and would have given you a 50% mileage bonus. Probably would have been more economical that way.

https://www.frontierairlines.com/fro...21D554FBBB29A6

LilTMD Apr 2, 2010 8:43 pm

I paid the $25 for the stretch seating on a recent flight from Denver to Vegas, and it might have been worth the extra $$ if the flight attendant had not insisted that, due to the lack of overhead space, the folks in the bulkhead just go ahead and place their belongings (purses, laptops, small carry-ons) under the seats they were sitting in (in other words, in my footspace since I was in row 2). So much for that "extra legroom".

Even when questioned about this rather unusual policy by some upset STRETCH passengers, the FA just shrugged and admitted that "yes, TECHNICALLY, it is your footspace, but I need them stow their belongings in that space anyway."

Definitely won't be wasting my money on that product anymore.

German Expat Apr 4, 2010 9:41 am


Originally Posted by LilTMD (Post 13700669)
I paid the $25 for the stretch seating on a recent flight from Denver to Vegas, and it might have been worth the extra $$ if the flight attendant had not insisted that, due to the lack of overhead space, the folks in the bulkhead just go ahead and place their belongings (purses, laptops, small carry-ons) under the seats they were sitting in (in other words, in my footspace since I was in row 2). So much for that "extra legroom".

Even when questioned about this rather unusual policy by some upset STRETCH passengers, the FA just shrugged and admitted that "yes, TECHNICALLY, it is your footspace, but I need them stow their belongings in that space anyway."

Definitely won't be wasting my money on that product anymore.

I would definitely write and ask for my money back. What is the point paying for more legroom if the FA can just take it away from you.
Never saw this happen myself yet though but I usually prefer Row 3.

MikeFromMKE Apr 4, 2010 10:18 pm

I agree that you should inquire as to why this occurred. I am willing to bet it was a misinformed flight attendant that may just need to be steered in the right direction.

German Expat Apr 5, 2010 4:41 pm

Frontier just announced that a Summit can now get Stretch seating right at booking. This takes one of my major gripes with the old system away having to check in early to get a shot at them. Seems like they are listening to their customers and I am quite happy about the change. This adds real value to being Summit and also makes them more comparable to United with E+ seating at time of reservation.

http://www.frontierairlines.com/fron...)&utm_content=

FriendlySkies Apr 5, 2010 4:57 pm


Originally Posted by German Expat (Post 13714873)
Frontier just announced that a Summit can now get Stretch seating right at booking. This takes one of my major gripes with the old system away having to check in early to get a shot at them. Seems like they are listening to their customers and I am quite happy about the change. This adds real value to being Summit and also makes them more comparable to United with E+ seating at time of reservation.

http://www.frontierairlines.com/fron...)&utm_content=

Glad to hear they are doing this!!!! As long as Republic keeps the F9 brand, I see this as a way to bring more biz travellers!

MikeFromMKE Apr 5, 2010 9:39 pm

Not sure if this is also new but Acsent members can get a free upgrade at the gate if there is room and get their name on the list first. Hopefully this is just the start of the additional amenities they plan to unfold over the next few months.

RSVP Apr 7, 2010 5:36 pm


Originally Posted by LilTMD (Post 13700669)

Definitely won't be wasting my money on that product anymore.

Didn't she ever hear of free gate check for bags that there aren't room for?

goldfieldco May 20, 2010 2:39 pm

seat width
 
So I guess a little more leg room will be good. Does anyone know if the seats are any wider? It would be nice to just have 2 to a row instead of 3.

German Expat May 20, 2010 2:58 pm


Originally Posted by goldfieldco (Post 13994050)
So I guess a little more leg room will be good. Does anyone know if the seats are any wider? It would be nice to just have 2 to a row instead of 3.

Same seats, just more leg room. The TV will be a little farther away from you and you can stretch more.
Similar to United E+.

Stumblefoot May 20, 2010 3:42 pm


Originally Posted by goldfieldco (Post 13994050)
It would be nice to just have 2 to a row.

It would be, but alas, as German Expat noted, the seats are identical to all of the others. The seatback tray does slide though so that you can pull it closer to you if necessary.

billybabe May 21, 2010 6:59 am


Originally Posted by airplanegeek (Post 13381232)
. Three others moved up after takeoff, which I don't agree with. You shouldn't be able to move into a premium seat which others have paid for. Would like to see a fix for that.

I completely agree


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