Great Experience at SFO today

Old Aug 29, 08, 10:46 pm
  #1  
Original Poster
 
Join Date: Jul 2004
Location: San Francisco
Programs: DL Silver Medallion, UA Executive Premier, CO Gold
Posts: 312
Great Experience at SFO today

While redeeming a bump coupon today an unexpected glitch caused a major problem with redemption. Luckily a very friendly and professional station manager took a personal interest and made what could have been a terrible situation an easily resolved small bump in the road.

This was only my second encounter with Frontier so I was very impressed.
SCruzFlyer is offline  
Old Aug 30, 08, 2:02 am
  #2  
 
Join Date: Jun 2008
Location: Corvallis, Oregon
Programs: Asiana Airlines(Silver) Visa, Frontier Airlines EarlyReturns, Hiliton HHonors Blue
Posts: 70
Frontier is good like that!
InkedParrot is offline  

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