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I can't remember if I have 2FA set up, as I've not logged into my account in a while. Tried with both email and membership number. Tried a password reset but that generated an error on the page too. Filled in the feedback form on the website, just in case someone actually reads those. I don't have anything urgent I need to achieve, so will try again at some point.
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Originally Posted by fluffymitten
(Post 37628272)
I can't remember if I have 2FA set up, as I've not logged into my account in a while. Tried with both email and membership number. Tried a password reset but that generated an error on the page too. Filled in the feedback form on the website, just in case someone actually reads those. I don't have anything urgent I need to achieve, so will try again at some point.
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Originally Posted by Clarity_
(Post 37635262)
I'm not able to login to the website lately, after entering my 2fa code, it just loads indefinitely. Came back to the website the next day and seem to be logged in now. Just Finnair IT things.
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Originally Posted by Clarity_
(Post 37635262)
I'm not able to login to the website lately, after entering my 2fa code, it just loads indefinitely. Came back to the website the next day and seem to be logged in now. Just Finnair IT things.
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I am not sure if this is related to this 2FA - but recently it has been quite irritating that one needs to re-login into the app frequently. This is not very handy when you're in a situation where you just want to show your digital card and have no internet/wifi access.
Understand all these are for security reasons, but why make life for customers so difficult...I have at least not and will not enable 2FA until it becomes compulsory. Cheers! |
Originally Posted by nldogbert
(Post 37637986)
I am not sure if this is related to this 2FA - but recently it has been quite irritating that one needs to re-login into the app frequently. This is not very handy when you're in a situation where you just want to show your digital card and have no internet/wifi access.
Understand all these are for security reasons, but why make life for customers so difficult...I have at least not and will not enable 2FA until it becomes compulsory. Cheers! |
Ive not had the new system yet. Just keep getting logged out every day or two, and then have to type in my FF number (wont accept an email address) and write down the random "££=££%/÷#" sort of password Finnair sent me and i cant remember.
Added: Entered my details, had ti wait 20 secs for an email with a passcode, entered that and taken back to the login page. worked the second time. Why cant they just use a fingerprint? |
Originally Posted by nldogbert
(Post 37637986)
I am not sure if this is related to this 2FA - but recently it has been quite irritating that one needs to re-login into the app frequently. This is not very handy when you're in a situation where you just want to show your digital card and have no internet/wifi access.
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