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AY wants to outsource practically all longhaul cabin crew

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AY wants to outsource practically all longhaul cabin crew

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Old Nov 16, 2022, 2:15 am
  #1  
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AY wants to outsource practically all longhaul cabin crew

According to Helsingin Sanomat today https://www.hs.fi/talous/art-2000009204918.html AY plans to outsource cabin crew on routes to Thailand and "North America", which in practice means the US, but I read this to mean any potential new routes to Canada, as well.

Should this happen, AY will use outsourced CC on all longhauls except DXB, ICN, TYO and what's left of mainland China. Sad.

The article states that AY will try to negotiate with their own CC first to see if they'd accept worse terms and frankly gives the picture that AY is blackmailing their CC.
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Old Nov 16, 2022, 2:38 am
  #2  
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Well, it is in line with current strategy of getting rid of anything that has the potential of pleasing customers...

The press-release actually says they have finished negotiations for worse conditions and are now moving on with the outsourcing plan.

https://news.cision.com/finnair/r/fi...on-pa,c3667834
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Old Nov 16, 2022, 3:34 am
  #3  
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Oh, HS is as inaccurate as always. The press releas also talks about the USA and not North America.
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Old Nov 16, 2022, 4:21 am
  #4  
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Race to the bottom.
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Old Nov 16, 2022, 8:46 am
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Topi's worst mistake.
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Old Nov 16, 2022, 9:05 am
  #6  
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It's a shame. AY cabin crew has improved quite a bit in recent years whereas outsourced can be quite variable (HKG I had some good experiences, SIN was mixed). The real cost center to AY should be the 120k median pilot salary.
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Old Nov 16, 2022, 10:30 pm
  #7  
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Disappointing. I understand that Finnair isn't in the best situation right now, but degrading the service, what passengers see most, seems like a short sighted decision at best and a flat out terrible one at worst. Instead of making AY worse, leadership should focus on making people want to fly AY by marketing HEL/FI and improving their onboard product (which they seem to have attempted with Air Lounge) in my opinion.
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Old Nov 16, 2022, 10:50 pm
  #8  
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End of AY as we have known them.
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Old Nov 17, 2022, 1:41 am
  #9  
 
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Horrible decision - worst crews I have had has been HKG based crews. Also the outsourced ex-Arlanda crews that were flying to USA were quite bad. Lack of training etc.
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Old Nov 18, 2022, 7:46 am
  #10  
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I'm not sure if it changes anything, but should we write an open letter to AY to show our support to cabin crews?
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Old Nov 19, 2022, 4:39 am
  #11  
 
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I think this is a way to get the negotiation going to the right direction with the Finnish unions. Current contracts for instance don't allow 14+ hour shifts (at least in a cost-efficient way) which they urgently need for current flight times to Asia.
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Old Nov 19, 2022, 8:06 am
  #12  
 
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And let the strikings begin, first to start tomorrow Sunday.
https://yle.fi/a/3-12679173
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Old Nov 19, 2022, 8:44 am
  #13  
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Sigh. Any indications what routes this will hit?
No info on AY.com as far as I can tell.

In MMB I have an offer to rebook onto SK on monday morning. I think the offer to rebook is there based on an earlier retiming I haven't confirmed, but I was surprised to se SK offered as an option. I don't partiicularly want to take that option unless the strike is grounding all HEL-CPH flights until monday 3pm. So it would be nice to know really soon.
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Old Nov 19, 2022, 8:48 am
  #14  
 
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Oh well. Next week to US and hoping my luck…
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Old Nov 19, 2022, 8:49 am
  #15  
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In principle it is all AY operated flights ex-HEL between 3 pm Sunday and 3 pm Monday. Of course it affects the return flights as well. If I were you, I'd rebook ASAP. SK does not have much capacity.

Norra flights should not be affected. I would also assume that outsourced destinations remain unaffected (MAD, BCN, SIN, HKG, DEL, BOM...)
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