Flight Change due to Bereavement
#1
Original Poster
Join Date: Jun 2010
Location: Boston, MA
Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic
Posts: 1,386
Flight Change due to Bereavement
I just found that my uncle (one of my very few close family in the US) is in serious condition and is basically terminal. I have an award booked through AY in J JFK-ARN-HEL on July 18 and depending on his decline, I may not be able to travel on that date. I wanted to find out if Finnair allows for flight changes in cases of bereavement esp as this an award ticket. Depending on the timeline, I might still want to travel a few days later as I have a wedding to attend the July 26 so not looking to just cancel outright. Any experiences or information would be very appreciated
#3
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
I had a similar situation on Lufthansa First Awards a few years ago, they absolutely helped and with no questions they moved the tickets even if awards weren’t there anymore.
So I guess if you call them and explain your situation, it would be possible to move the flights.
So I guess if you call them and explain your situation, it would be possible to move the flights.
#4
Original Poster
Join Date: Jun 2010
Location: Boston, MA
Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic
Posts: 1,386
I had a similar situation on Lufthansa First Awards a few years ago, they absolutely helped and with no questions they moved the tickets even if awards weren’t there anymore.
So I guess if you call them and explain your situation, it would be possible to move the flights.
So I guess if you call them and explain your situation, it would be possible to move the flights.
#5
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,961
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