Removing Finnair miles
Mar 19, 2022, 4:29 pm
#1
Original Poster
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
Removing Finnair miles
I booked a business ticket for a relative ARN-LAX-NAN (Fiji) return and entered an Alaska FF number . Unfortunately, when she set up online access to the booking on the AY website it created an account and changed the mileage accumulation to Finnair.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Mar 19, 2022, 6:14 pm
#2
Join Date: May 2015
Location: ATL/MCO
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Posts: 5,662
I booked a business ticket for a relative ARN-LAX-NAN (Fiji) return and entered an Alaska FF number . Unfortunately, when she set up online access to the booking on the AY website it created an account and changed the mileage accumulation to Finnair.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
I had a check in SNAFU a few years ago at MCO, to make long story short the AA agent clobbered up my AAdvantage and AY+ numbers which could’ve resulted in miles going to AA when I wanted them to AY. I called AY and they told me to request AA to delete the miles and then send proof to AY. I didn’t end up having to do this as they got credited correctly, but did sound like a headache at the time.
Mar 19, 2022, 6:29 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,024
I booked a business ticket for a relative ARN-LAX-NAN (Fiji) return and entered an Alaska FF number . Unfortunately, when she set up online access to the booking on the AY website it created an account and changed the mileage accumulation to Finnair.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Has the flight been taken? Removing ff miles after a flight and crediting to another ffp is hard~impossible with most ffp's.
Or in the future? Just use AY manage booking to change the ffn
LAX-NAN probably a codeshare on Fiji Airlines, so check ff earning.
Last edited by Mwenenzi; Mar 19, 2022 at 8:46 pm
Mar 19, 2022, 7:17 pm
#4
Original Poster
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
Thanks. It has already been flown (both outbound legs on AY and FJ respectively).The return is in about 36 hours. I guess the best option is not to credit the return flights anywhere until after we figure out the possibilities. Fiji Air is a disaster overall and requires manual intervention to credit flights. I guess it ultimately depends on Alaska, which seems to be pretty flexible. They allowed retro credit from 2 years ago; Fiji failed to credit flights as usual and did not notice until now.
Mar 20, 2022, 4:32 am
#5
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,785
I have in the past asked miles to be deleted so I could credit them elsewhere. Essentially you need to call/chat AY to delete them and once they’re deleted request AS the miles.
Mar 20, 2022, 8:58 am
#6
Join Date: Apr 2009
Location: Panamá
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 377
I booked a business ticket for a relative ARN-LAX-NAN (Fiji) return and entered an Alaska FF number . Unfortunately, when she set up online access to the booking on the AY website it created an account and changed the mileage accumulation to Finnair.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
Is it possible to delete these miles and have them credited to Alaska? I did this within *A many years ago.
They were posted in my AS acct w/o being removed from my Flying Blue acct.
Maybe try this course to see if the automatically delete them from AY.
Mar 20, 2022, 3:41 pm
#7
Original Poster
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
Thanks. From another thread, it is quite difficult to contact AY customer service. But when I booked this ticket I had a question and someone answered within a few minutes on the chat. I remember his name was Nikolaj. Given the purge of everything Russian, I wonder if he's still there......
Mar 20, 2022, 3:45 pm
#8
Original Poster
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
I have requested in the past (unintentionally) AS miles from an AF flight without noticing they were already posted on my Flying Blue acct.
They were posted in my AS acct w/o being removed from my Flying Blue acct.
Maybe try this course to see if the automatically delete them from AY.
They were posted in my AS acct w/o being removed from my Flying Blue acct.
Maybe try this course to see if the automatically delete them from AY.
Mar 20, 2022, 4:06 pm
#9
Join Date: Sep 2005
Location: HEL
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