Free drink for OWE in SH Y
#1
Original Poster
Join Date: Jun 2017
Location: UK
Programs: BAEC Gold, Marriott Platinum
Posts: 222
Free drink for OWE in SH Y
Hello,
Does AY provide free drinks (or snacks) in Y for OWE and a guest?
If so what is the protocol? Should I show my card when asked to pay?
Thanks in advance
Bil
Does AY provide free drinks (or snacks) in Y for OWE and a guest?
If so what is the protocol? Should I show my card when asked to pay?
Thanks in advance
Bil
#2
Join Date: Aug 2003
Posts: 1,603
They serve you one free drink (anything from Coke to champagne). Not sure about gin and tonic (maybe only gin). One person travelling with you is also entitled to this treat. Very seldomly they are proactive, Sometimes they just don’t charge anything and ocassionally you have to tell them. In the last case they usually re-check the passenger manifest and rarely you need to show the boarding pass / FF card. Rarely it turns out that the member of cabin crew does not have any clue of the benefit. A free snack is a available only to the AY’s own Platinum Lumos (a status above OWE). The benefit is not available on very short flights when there is not any time for selling food. Even in these cases it may happen that you hear a whisper saying that there is no service but just you may choose any drink (it mostly happens on domestic triangle routes).
My experience is based on being a Finnish BA Gold.
My experience is based on being a Finnish BA Gold.
Last edited by nordic; Aug 30, 2019 at 4:57 pm
#3
Original Poster
Join Date: Jun 2017
Location: UK
Programs: BAEC Gold, Marriott Platinum
Posts: 222
They serve you one free drink (anything from Coke to champagne). Not sure about gin and tonic (maybe only gin). One person travelling with you is also entitled to this treat. Very seldomly they are proactive, Sometimes they just don’t charge anything and ocassionally you have to tell them. In the last case they usually re-check the passenger manifest and rarely you need to show the boarding pass / FF card. Rarely it turns out that the member of cabin crew does not have any clue of the benefit. A free snack is a available only to the AY’s own Platinum Lumos (a status above OWE). The benefit is not available on very short flights when there is not any time for selling food. Even in these cases it may happen that you hear a whisper saying that there is no service but just you may choose any drink (it mostly happens on domestic triangle routes).
My experience is based on being a Finnish BA Gold.
My experience is based on being a Finnish BA Gold.
#5
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
If cabin attendant refuses it she/he has not read the written instructions. Some of them just simply do not understand different OW tiers and a diffrence between PLAT vs.OWE is just pure mystery.
#6
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
I am BA Gold / OWE and sometimes cabin crew says "you are Platinum member, right?". I think their tablet can not make a difference between AY Plat and OWE from other programs.
#8
Join Date: Mar 2000
Posts: 938
#10
Join Date: Aug 2003
Posts: 1,603
I don’t fly a lot in AY short haul Economy apart from domestic flights. I think out of 50 flights I have had a 100 % success rate. In one case they did not know anything but believed that I was right. This was in the introductory phase. I emailed and asked about the benefit. The answer confirmed that I was right. I showed the reply to the cabin crew on the second case of not knowing. Both cases were on Norra ATR flights. At least the latter purser learned the rules and even extended them. I remember her offering me a drink proactively during a short no-service sector of a domestic triangle flight. Only one other person received a drink. I’m sure she did not recognize me two years later after the first incident.
Last edited by nordic; Sep 1, 2019 at 5:56 pm
#11
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
So where are those those written instructions so I can quote those in the future as OWE? I’m sure you can send me some links or something so that for sure I get my complimentary drink next time in AY Y as that seems to be the norm.
Last edited by esledo; Aug 31, 2019 at 5:30 am
#12
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
#13
Join Date: Jul 2018
Location: Helsinki
Programs: AY+ Plat basic
Posts: 430
#14
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,601
#15
When I still was platsku (until spring this year) I never had problems ordering two gin and tonic, one for my partner and another for me.