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Lumo recognition, freebies and soft perks

Lumo recognition, freebies and soft perks

Old Apr 23, 18, 1:21 am
  #16  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
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Posts: 4,212
Originally Posted by FlyingFinn View Post
One more by the end of this week
I'm ready to party.
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Old Apr 23, 18, 1:31 am
  #17  
 
Join Date: Nov 2013
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I hope they don't keep a "100 most" threshold for the Lumo level, otherwise you guys will increase the access threshold
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Old May 2, 18, 11:10 am
  #18  
 
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), BW Diamond
Posts: 499
On a HEL-BMA morning flight noticed a wrinkled cardboard slip, most likely tore down from some box, on the service trolley with markings in ballpoint pen:
Lumo:
Seat X
Seat Y

Plat:
Z
X
C

How lumotic is that, a real artesan handmade note!

On a full flight of 72pax, quite a lot of Lumos.
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Old May 7, 18, 4:24 am
  #19  
 
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 229
Was just denied arrival lounge access as a Lumo.

Last edited by napapiiri; May 7, 18 at 4:38 am
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Old May 7, 18, 5:21 am
  #20  
 
Join Date: Jun 2017
Posts: 89
Schengen or non-Schengen?

-sulkkis
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Old May 7, 18, 5:33 am
  #21  
 
Join Date: Sep 2005
Location: HEL
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Originally Posted by napapiiri View Post
Was just denied arrival lounge access as a Lumo.
That doesn't sound very nice. Were you arriving from a AY/OW flight, and this was in HEL?
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Old May 7, 18, 5:44 am
  #22  
 
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 229
Arriving on a Schengen AY flight to HEL
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Old May 7, 18, 5:52 am
  #23  
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Surprises me as well but maybe it's good to realize, for all of us, that Lumos are still a half a step below the AY CEO in terms of access all areas..
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Old May 7, 18, 6:04 am
  #24  
 
Join Date: May 2013
Location: HEL
Programs: AY+ Lumo (OWE), Accor Gold, Hilton Honors Gold
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I suggest you send feedback about this. It might be that AY just hasnít really thought about the whole thing.
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Old May 7, 18, 6:12 am
  #25  
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Originally Posted by lkrt View Post
I suggest you send feedback about this. It might be that AY just hasnít really thought about the whole thing.
Well they had it for Plats in the past so concept is known.
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Old May 7, 18, 6:15 am
  #26  
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100+ lumos x 150 segments x 0,5 new lounge visits. Potentially 20,5 more seats that needs reservation every single day of the year.
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Old May 7, 18, 6:39 am
  #27  
 
Join Date: Oct 2008
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Originally Posted by intuition View Post
100+ lumos x 150 segments x 0,5 new lounge visits. Potentially 20,5 more seats that needs reservation every single day of the year.
Hardly that much. I would only be interested in using arrival lounge if
  1. I was in need of a shower for having traveled a long time
  2. I needed a place to do some work immediately after the trip
  3. It was not very late (which it usually is when I am returning home)
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Old May 7, 18, 6:57 am
  #28  
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I do realise that travel pattern/preferences will affect the actual numbers, which is why I wrote potentially. To be fair, I didn't count the 4 guests which potentially drives the numbers fivefold to 102 new seats needed every day of the year.

-- Added
Just to avoid misunderstanding. I am not saying arrival lounge is an unreasonable perk. I am just saying people should consider the numbers before taking the perk for given.
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Old May 7, 18, 7:01 am
  #29  
 
Join Date: Oct 2008
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Originally Posted by intuition View Post
I do realise that travel pattern/preferences will affect the actual numbers, which is why I wrote potentially. To be fair, I didn't count the 4 guests which potentially drives the numbers fivefold to 102 new seats needed every day of the year.
Thus far, I have not had a single guest enter the lounge with me during my Lumo era even though every single boarding pass has called for 4 guests. It might have been different if I actually travelled with someone.
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Old May 7, 18, 12:48 pm
  #30  
 
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 229
I could understand if the lounge was busy, but it definitely was not. Maybe Finnair should consider arrival benefit on a space available basis. I was only planning to freshen up and have a quick coffee before a meeting. I would have been in there 20 minutes tops.
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