Lumo recognition, freebies and soft perks
#18
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
On a HEL-BMA morning flight noticed a wrinkled cardboard slip, most likely tore down from some box, on the service trolley with markings in ballpoint pen:
Lumo:
Seat X
Seat Y
Plat:
Z
X
C
How lumotic is that, a real artesan handmade note!
On a full flight of 72pax, quite a lot of Lumos.
Lumo:
Seat X
Seat Y
Plat:
Z
X
C
How lumotic is that, a real artesan handmade note!
On a full flight of 72pax, quite a lot of Lumos.
#21
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
#25
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
#26
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,176
100+ lumos x 150 segments x 0,5 new lounge visits. Potentially 20,5 more seats that needs reservation every single day of the year.
#27
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
- I was in need of a shower for having traveled a long time
- I needed a place to do some work immediately after the trip
- It was not very late (which it usually is when I am returning home)
#28
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,176
I do realise that travel pattern/preferences will affect the actual numbers, which is why I wrote potentially. To be fair, I didn't count the 4 guests which potentially drives the numbers fivefold to 102 new seats needed every day of the year.
-- Added
Just to avoid misunderstanding. I am not saying arrival lounge is an unreasonable perk. I am just saying people should consider the numbers before taking the perk for given.
-- Added
Just to avoid misunderstanding. I am not saying arrival lounge is an unreasonable perk. I am just saying people should consider the numbers before taking the perk for given.
#29
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
Thus far, I have not had a single guest enter the lounge with me during my Lumo era even though every single boarding pass has called for 4 guests. It might have been different if I actually travelled with someone.
#30
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 254
I could understand if the lounge was busy, but it definitely was not. Maybe Finnair should consider arrival benefit on a space available basis. I was only planning to freshen up and have a quick coffee before a meeting. I would have been in there 20 minutes tops.