Again I hate so much the new log-in where you need to request a pin code and then, entering that pin code, the website jams and goes nowhere. I keep refreshing the page or typing in another finnair page to get somewhere and then it enters me as logged in on first, sometimes second or third refreshal.
Annoying. What else.

Is this some kind of 2-factor authentication that you need to sign up for? If so, how do I do it? (although sounds like might not be a good idea...)

Yes, I had to install that as per requirement for the task in the latest stupid Finnair raffle game whatever it was.
Stay away from it if you still can.

You can disable it any time!

As long as the buggy 2-factor log allows him to log in, that is! :p

I use the standard IETF TOTP 2-FA for Finnair.com, with my mobile phone as code generator. It's been working fine for me.

And considering the value my award points balance, I feel better with 2FA than without.

Did anyone notice the "Contact me about un-completed booking" has been made opt-in?
I guess they can do stuff right too! ^

Aha, I guess I don't cruise the pages often enough!
Last booking was in june, and I could easily have missed it back then.

Interesting... AY managed to charge 10k points from my account for someone else's SH upgrade. :rolleyes: Called the CS to fix it and the only explanation they offered was that our FF numbers start with the same two numbers and end with the same number. Too bad for the guy that I noticed this, almost a free upgrade for him. :D

Oh it is always so awkward when customer service starts to use imagination to explain errors. Unprofessional. And they do that often in Finnair. They just should apologize their mistake and offer compensation if it is a significant mistake.

I actually like the Finnair app quite a lot. But since summer there has been a bug that the flights and points table show the flights in whatever order. Used to be arranged by date. I reported this twice but seems Finnair IT finds this a very difficult problem to solve since it has been around now about 3 moths. First it was only androind version. Now it is both iphone and android versions.

Yep, that's super annoying. In addition your points balance is not updated at the same time as on the web any more. These days I notice that my points have posted mainly from the fact the balance shown on those "Your flight to XXX X.X.XXX" emails has changed (with a constant rolling backlog of 60+ flights I get these almost on a daily basis...) - it takes a few more days for the balance to be updated on the app I guess they implemented some kind of caching mechanism for the mobile requests to combat the endemic slowness the app used to have and that caching ain't all it's cracked up to be...

They did it again!
Received yesterday my T-7 email from AY and they are promoting July-August -15% campaign (in Finnish only) but my departure is in September and the running campaign is -20%.

https://cimg3.ibsrv.net/gimg/www.fly...ca52c7cf62.jpg