AY IT
Nov 1, 2017, 11:48 am
#31
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
The MMB has been updated, a new design and slightly better graphics.
Unfortunately they have published a badly tested release, again.
Window seats are described as "in the middle of the row" seat on A350 - have they ever been in an airplane, any kind?
Unfortunately they have published a badly tested release, again.
Window seats are described as "in the middle of the row" seat on A350 - have they ever been in an airplane, any kind?
Last edited by ff_flyer; Nov 1, 2017 at 3:32 pm Reason: typo
Nov 1, 2017, 1:03 pm
#33
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
And they launched a new service at least on LHR flights:
Seat and Meal
Seat and Meal package includes a seat in the front part of the Economy Class cabin, a delicious meal and boarding among the first customers. 35 EUR
Seat and Meal package includes a seat in the front part of the Economy Class cabin, a delicious meal and boarding among the first customers. 35 EUR
Nov 1, 2017, 4:15 pm
#34
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
"Currently the Seat and Meal package is available on Finnair flights to and from Barcelona, Geneva, London*, Madrid, Manchester, Milan, Nice, Paris, Reykjavik and Rome"
*Excluding flights operated with Finnair A350.
Wine, beer or soft drink included (excluding champagne)
https://www.finnair.com/fi/gb/inform...pre-order-meal
Well, what will happen if the seat in front is on exit row.
Is there an additional fee for the seat or is an exit row included if you buy the "Seat and meal" package or will you actually get the seat and meal for free if you only buy the exit seat? Can Plats (and Golds) still reserve a seat in front...
*Excluding flights operated with Finnair A350.
Wine, beer or soft drink included (excluding champagne)
https://www.finnair.com/fi/gb/inform...pre-order-meal
Well, what will happen if the seat in front is on exit row.
Is there an additional fee for the seat or is an exit row included if you buy the "Seat and meal" package or will you actually get the seat and meal for free if you only buy the exit seat? Can Plats (and Golds) still reserve a seat in front...
Nov 2, 2017, 1:41 am
#36
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
....
Well, what will happen if the seat in front is on exit row.
Is there an additional fee for the seat or is an exit row included if you buy the "Seat and meal" package or will you actually get the seat and meal for free if you only buy the exit seat? Can Plats (and Golds) still reserve a seat in front...
Well, what will happen if the seat in front is on exit row.
Is there an additional fee for the seat or is an exit row included if you buy the "Seat and meal" package or will you actually get the seat and meal for free if you only buy the exit seat? Can Plats (and Golds) still reserve a seat in front...
(of course the above is only a guess from my side, have no actual information on the matter other than what I've read here)
Nov 2, 2017, 2:35 am
#37
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
I assume that the front section of the Y cabin doesn't automatically mean "Seat and meal" package, but instead it should show on the POS device if the customer has paid for the package or not, similarly as it shows (except in case of codeshare flight) the status of the pax. Thus, seat reservation for exit row, front Y cabin, etc. for Plat and Gold should remain free.
(of course the above is only a guess from my side, have no actual information on the matter other than what I've read here)
(of course the above is only a guess from my side, have no actual information on the matter other than what I've read here)
I wonder why the concept isn't available on A359 to LHR. That's where it should really make a difference, what with Y+ seats and all.
Nov 2, 2017, 5:32 am
#39
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Nov 2, 2017, 5:42 am
#40
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
Nov 2, 2017, 6:23 am
#41
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Nov 2, 2017, 6:31 am
#42
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Nov 2, 2017, 6:44 am
#44
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,176
Expect more of these joyous changes in booking and check-in pages. Less flying, more "shopping experience".
Bolding mine - with a web page that can't keep a session even for minutes, I can only imagine the great shopping experience in the future.
Finnair is partnering with Amadeus to make travel bookings easier and more flexible for customers across all of its online platforms. The Finnair website and the Finnair mobile app account for one quarter of the company’s sales, forming the single most important sales channel for the airline.
“We want to make the shopping experience more intuitive and enjoyable for our customers,” says Jaron Millner , Vice President of Direct Business at Finnair. “The Amadeus Digital API gives us the flexibility we have been looking for, and allows us to develop the booking experience together with our customers to find the booking and shopping flow that works best for them.”
Amadeus’ innovative REST/JSON [1] Digital API empowers Finnair with enhanced retailing capabilities to deliver booking experiences according to customer requirements, without the need to follow the common airline booking sequence. Shopping carts and sessions will now remain open for several months, meaning that travellers can start shopping for flights at m.finnair.com, close their session anytime, and pick up where they left off to finish their booking. In the future, this capability will also enable Finnair customers to access their shopping cart from different devices; for example, one can start a booking on a smartphone, and finish it on another device a few days or several weeks later.
“We want to make the shopping experience more intuitive and enjoyable for our customers,” says Jaron Millner , Vice President of Direct Business at Finnair. “The Amadeus Digital API gives us the flexibility we have been looking for, and allows us to develop the booking experience together with our customers to find the booking and shopping flow that works best for them.”
Amadeus’ innovative REST/JSON [1] Digital API empowers Finnair with enhanced retailing capabilities to deliver booking experiences according to customer requirements, without the need to follow the common airline booking sequence. Shopping carts and sessions will now remain open for several months, meaning that travellers can start shopping for flights at m.finnair.com, close their session anytime, and pick up where they left off to finish their booking. In the future, this capability will also enable Finnair customers to access their shopping cart from different devices; for example, one can start a booking on a smartphone, and finish it on another device a few days or several weeks later.
Nov 2, 2017, 7:55 am
#45
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
