Reports on service updates
#406
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
Chef Sorsa would very much like to see the actual presentation of the meals - especially on AY62. Please post, with a link to higher resolution pic if possible.
#407
Join Date: Oct 2008
Location: Helsinki
Programs: BA Gold
Posts: 406
OMG, who are they trying to fool by calling this signature dish. Especially the cheese plate with one grape! and garrot stick and starter salad make the cantin at my work look like gourmet restaurant. Hopefully the main course, or signature dish as it is called, at least tasted good?
#408
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
OMG, who are they trying to fool by calling this signature dish. Especially the cheese plate with one grape! and garrot stick and starter salad make the cantin at my work look like gourmet restaurant. Hopefully the main course, or signature dish as it is called, at least tasted good?
I'm hoping that the rest of the meal will improve as the A350 starts on this route. Not sure if there is any basis for the hope!
#409
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Not sure if this is the spot to put this, but apparently the website has gotten a renewal. The booking engine now sports an ipad-design, where everything is huge. Each flight option is now presented in a extremely large bod, I assume this is done for finger-interaction on mobile devices, however you get the same interface on desktop. I'm on a 2560x1440 screen and I still can't see all flighs without scrolling...
#410
Join Date: Jul 2012
Programs: BA Gold (OWE), SAS Diamond (*G)
Posts: 584
Not sure if this is the spot to put this, but apparently the website has gotten a renewal. The booking engine now sports an ipad-design, where everything is huge. Each flight option is now presented in a extremely large bod, I assume this is done for finger-interaction on mobile devices, however you get the same interface on desktop. I'm on a 2560x1440 screen and I still can't see all flighs without scrolling...
There does not seem to be much in the way of signposting for the cheapest fares anymore, either.
Overall, perhaps it is a better experience for the casual user to initially search with Google Flights.
#412
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,750
I suppose this is a service update as well: AY now gives out a regular 09 number for reservations. It's the "silver" number, but now it is publicly available on Finnair.fi.
No extra charge numbers anymore.
No extra charge numbers anymore.
#413
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Well, FWIW, not sure if there is any Sakura time reports here but as I was just there I actually liked that AY had some tiny little things related and special Sakura menu as well. Not that it was very good but at least the various Japanese style things looked more appealing than some other appalling J mealboxes.
#414
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
New Signature meals announced
Finnair today announced two additional partnerships for its business class Signature Menu program with famous Executive Chefs Steven Liu from China and Sasu Laukkonen from Finland.
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The Signature Menu by Steven Liu, Executive Chef de Cuisine, will be served on Finnair's long-haul flights departing Beijing and Shanghai as of April 6, 2016. Other Chinese destinations will follow at a later date. Chef Steven's menu titled "When East Meets West" integrates Western and Eastern flavors with a new and modern style.
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Finnair's Signature Menu cooperation with Sasu Laukkonen will bring the best of Nordic cuisine to long-haul business class customers flying out of Helsinki as of April 6, 2016.
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In addition to the new Signature Menus, Finnair will introduce organic Jymy ice cream from Finland in business class for all its long-haul flights departing Helsinki as of April 6, 2016.
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The Signature Menu by Steven Liu, Executive Chef de Cuisine, will be served on Finnair's long-haul flights departing Beijing and Shanghai as of April 6, 2016. Other Chinese destinations will follow at a later date. Chef Steven's menu titled "When East Meets West" integrates Western and Eastern flavors with a new and modern style.
...
Finnair's Signature Menu cooperation with Sasu Laukkonen will bring the best of Nordic cuisine to long-haul business class customers flying out of Helsinki as of April 6, 2016.
...
...
In addition to the new Signature Menus, Finnair will introduce organic Jymy ice cream from Finland in business class for all its long-haul flights departing Helsinki as of April 6, 2016.
...
#415
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Finnair launched a new "stopopver service", with its own booking engine. Purpose: to make it easier to book stoppovers in Finland for transfer passengers.
This service has been announced for quite awhile in the onboard info-mercials and now, hopefully in time for summer holiday season, it exists!
The booking enginge can be found here:
http://www.finnair.com/int/gb/stopover
The booking engine indeed makes it easier to search and book with stopover (which earlier required the use of multi-city-booking). You just add number of days in Finland, and the enginge will do the multi-city search for you. Seems quite nifty.
(It does however not help you with BNE-BER-RVN-BNE trips, and when will BER airport be ready, and why does it cost 6000 AUD in economic class, and the travel agent will cheat me into buying someting else, and where did the businetic passangers go and it does not book seats next to HEL's bikeys either)
This service has been announced for quite awhile in the onboard info-mercials and now, hopefully in time for summer holiday season, it exists!
The booking enginge can be found here:
http://www.finnair.com/int/gb/stopover
The booking engine indeed makes it easier to search and book with stopover (which earlier required the use of multi-city-booking). You just add number of days in Finland, and the enginge will do the multi-city search for you. Seems quite nifty.
(It does however not help you with BNE-BER-RVN-BNE trips, and when will BER airport be ready, and why does it cost 6000 AUD in economic class, and the travel agent will cheat me into buying someting else, and where did the businetic passangers go and it does not book seats next to HEL's bikeys either)
#416
Join Date: Mar 2014
Location: aal
Programs: Finnair plat
Posts: 110
Not sure if this is the spot to put this, but apparently the website has gotten a renewal. The booking engine now sports an ipad-design, where everything is huge. Each flight option is now presented in a extremely large bod, I assume this is done for finger-interaction on mobile devices, however you get the same interface on desktop. I'm on a 2560x1440 screen and I still can't see all flighs without scrolling...
Now you can't - you can click back and start all over again
#418
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
No, it only offers a choice of stoppover on either out- or home-bound. It is essentially just a pre-coded page that uses the multi-segment-search. Nothing new here in terms of technology.
#419
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,058
#420
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It seems AY has launched revamped design of the AY+ pages. There is a new tab called "Benefits" where I assume things like give-away card will appear.
However, nothing works. There is an endless loop saying "Please wait".
However, nothing works. There is an endless loop saying "Please wait".