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Comfort Class on charters (A330 J-class)

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Comfort Class on charters (A330 J-class)

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Old Mar 5, 2012, 1:34 pm
  #31  
 
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,042
Originally Posted by SPBanker
Hmm, the only time I've complained to AY about anything, I wrote a polite message and sent it through the web page. Less than 24 hours later I received an apology plus they sent me €40 in vouchers. (The phone rep had messed up my reservation, and I had to call them while on the road to fix things up.)
I have the impression that they are closer to their customers from Finland, as I have the impression that LH is closer to their customers from Germany, that seems kind of normal.
Ed Size is offline  
Old Apr 14, 2012, 1:55 pm
  #32  
 
Join Date: Oct 2011
Location: HEL
Programs: AYPlat, BASilver, SQG
Posts: 456
Less and less flat beds will be seen on scheduled flights, as AY is using the 3 A330's with 32 J-seats (flatbeds) increasingly on charter flights next winter.
Haven't heard any news on new aircraft for ages, nor have there been any news on enhancing the J-class. AY may have lost the game in trying to attract J-class passengers.

And they continue using B757's (charter configuration) on their up to 5 weekly Toronto scheduled flight this summer and on their Dubai flights. I feel sorry for the people who book these flights thinking of getting a decent scheduled flight and ending up on a charter plane.

Also now that they are getting rid of 4 A320's it is interesting to see if and how delays will increase and how the connections from/to Europe will work out.
sakari1707 is offline  


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