FPC member survey
Jul 24, 2017, 8:32 am
#1
Formerly known as newbie elite
Original Poster
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,928
FPC member survey
Just got a link for an Ipsos survey that was very heavy on the loyalty program questions with one last question "Have you heard we have merged with Accor" right at the end that made me laugh.
Also found interesting where they ask which other loyalty programs you are a member off, Club Accor is not one of the options. Guess they did not want me to rate it against FPC like the others I checked off. Guess they don't want the answer. That does not leave me with a good feeling for the future.
If they are doing polls now, is it not a bit late to announce major changes for next year, although I would not put anything past Accor.
Also found interesting where they ask which other loyalty programs you are a member off, Club Accor is not one of the options. Guess they did not want me to rate it against FPC like the others I checked off. Guess they don't want the answer. That does not leave me with a good feeling for the future.
If they are doing polls now, is it not a bit late to announce major changes for next year, although I would not put anything past Accor.
Jul 24, 2017, 9:26 pm
#2
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,670
Just got a link for an Ipsos survey that was very heavy on the loyalty program questions with one last question "Have you heard we have merged with Accor" right at the end that made me laugh.
Also found interesting where they ask which other loyalty programs you are a member off, Club Accor is not one of the options. Guess they did not want me to rate it against FPC like the others I checked off. Guess they don't want the answer. That does not leave me with a good feeling for the future.
If they are doing polls now, is it not a bit late to announce major changes for next year, although I would not put anything past Accor.
Also found interesting where they ask which other loyalty programs you are a member off, Club Accor is not one of the options. Guess they did not want me to rate it against FPC like the others I checked off. Guess they don't want the answer. That does not leave me with a good feeling for the future.
If they are doing polls now, is it not a bit late to announce major changes for next year, although I would not put anything past Accor.
I got the survey earlier today and started filling it out. When I answered the question on status with Fairmont's Presidents Club (about the 3rd one) and said Platinum, the survey ended. Said they had no more questions for me. I thought that was weird.
Jul 24, 2017, 9:32 pm
#3
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Jul 25, 2017, 9:10 am
#4
Formerly known as newbie elite
Original Poster
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,928
Funny mine went through even if I answered Plat. No rhyme or reason 
Jul 25, 2017, 9:40 am
#5
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
I did the survey this morning, and I don't even remember the question about my current status level in the FPC.
Jul 26, 2017, 4:35 am
#6
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 898
FPC member survey
Just received a survey from FPC on satisfaction with the program and features found to be desirable with existing program. Surprising to see some questions on short-term rentals habits (AirBnB). No questions on potential new benefits.
There was only one question on Accor acquisition - asking about awareness.
So no real clues here as to the future of the program...
There was only one question on Accor acquisition - asking about awareness.
So no real clues here as to the future of the program...
Jul 26, 2017, 6:43 am
#7
Join Date: Dec 2014
Programs: Executive Club, Altitude, Millennium Loyalty Club, President's Club
Posts: 21
I received this as well, and found it interesting that, in the question about the Accor acquisition, the survey mentioned onefinestay, which is the short-term rental platform acquired by Accor.
Agree, the questions were detailed, but I'm not sure what the purpose was, what they're going to do with the information, or what that means for the future of the FPC program.
Agree, the questions were detailed, but I'm not sure what the purpose was, what they're going to do with the information, or what that means for the future of the FPC program.
Jul 26, 2017, 3:54 pm
#8
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
My link just times out with no response 
I had to use my phone and it worked. Maybe it was because I was at work....
I had to use my phone and it worked. Maybe it was because I was at work....
Last edited by dmodemd; Jul 26, 2017 at 4:13 pm