Certificates not usable on third-party bookings?
Feb 19, 2015, 12:12 pm
#1
Original Poster
Join Date: Apr 2005
Location: Toronto
Programs: AC SE MM, Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,101
Certificates not usable on third-party bookings?
Has anyone experienced this before? I booked on Orbitz (for cashback!) for the first time and they are saying I can't use a certificate. The T&C aren't clear but I paid the same rate...
"Certificates are not eligible for redemption on travel-industry rates, airline crew rates, travel agent rates,tour group escort stays, packages and promotions."
I read this to say "travel agent rates" as in special low-cost rates for agents, not rates booked through TAs. I've used AMEX before with no issue!
"Certificates are not eligible for redemption on travel-industry rates, airline crew rates, travel agent rates,tour group escort stays, packages and promotions."
I read this to say "travel agent rates" as in special low-cost rates for agents, not rates booked through TAs. I've used AMEX before with no issue!
Feb 19, 2015, 12:40 pm
#2
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
Has anyone experienced this before? I booked on Orbitz (for cashback!) for the first time and they are saying I can't use a certificate. The T&C aren't clear but I paid the same rate...
"Certificates are not eligible for redemption on travel-industry rates, airline crew rates, travel agent rates,tour group escort stays, packages and promotions."
I read this to say "travel agent rates" as in special low-cost rates for agents, not rates booked through TAs. I've used AMEX before with no issue!
"Certificates are not eligible for redemption on travel-industry rates, airline crew rates, travel agent rates,tour group escort stays, packages and promotions."
I read this to say "travel agent rates" as in special low-cost rates for agents, not rates booked through TAs. I've used AMEX before with no issue!
Feb 19, 2015, 7:47 pm
#3
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140