PC Plat - early check in/late check out
Aug 12, 2011, 9:55 am
#1
Original Poster
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903
PC Plat - early check in/late check out
One of the stated benefits for the Platinum members of PC is early check in and late check out.
Are there any guidelines as to how many hours in advance and after the official check in/out should be granted? Or is it at the discretion of the hotel?
I am inquiring about it because of the upcoming stay at Fairmont San Francisco. I may not likely need the early check in since I am planning to visit MOMA first upon disembarking from BART, but late check out next day would come very handy due to the late pm departure.
Some other major chains grant at least 4 pm late check out.
Are there any guidelines as to how many hours in advance and after the official check in/out should be granted? Or is it at the discretion of the hotel?
I am inquiring about it because of the upcoming stay at Fairmont San Francisco. I may not likely need the early check in since I am planning to visit MOMA first upon disembarking from BART, but late check out next day would come very handy due to the late pm departure.
Some other major chains grant at least 4 pm late check out.
Aug 12, 2011, 10:29 am
#2
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
One of the stated benefits for the Platinum members of PC is early check in and late check out.
Are there any guidelines as to how many hours in advance and after the official check in/out should be granted? Or is it at the discretion of the hotel?
I am inquiring about it because of the upcoming stay at Fairmont San Francisco. I may not likely need the early check in since I am planning to visit MOMA first upon disembarking from BART, but late check out next day would come very handy due to the late pm departure.
Are there any guidelines as to how many hours in advance and after the official check in/out should be granted? Or is it at the discretion of the hotel?
I am inquiring about it because of the upcoming stay at Fairmont San Francisco. I may not likely need the early check in since I am planning to visit MOMA first upon disembarking from BART, but late check out next day would come very handy due to the late pm departure.
As a general guideline I´d say Plats should be able to expect:
early check-in: 12.00p.m.
late check-out: 4p.m.
This is in line with the early check-in / late check-out times Fairmont grants guests who book through Virtuoso/AMEX FHR/etc.(note that with those distribution channels the benefit sometimes is guaranteed, while sometimes it´s "based on availability")
Early check-in is hit and miss IME (even if I send the hotel my exact arrival time and flight information in advance they sometimes screw up). Late check-out has worked pretty well most of the time (usually 4p.m., though occasionally I´ve been able to get a 6p.m. or even 8p.m. late check-out when occupancy was low)
Aug 12, 2011, 11:02 am
#3
Original Poster
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903
I believe no exact time is mentioned in the T&C.
As a general guideline I´d say Plats should be able to expect:
early check-in: 12.00p.m.
late check-out: 4p.m.
This is in line with the early check-in / late check-out times Fairmont grants guests who book through Virtuoso/AMEX FHR/etc.(note that with those distribution channels the benefit sometimes is guaranteed, while sometimes it´s "based on availability")
Early check-in is hit and miss IME (even if I send the hotel my exact arrival time and flight information in advance they sometimes screw up). Late check-out has worked pretty well most of the time (usually 4p.m., though occasionally I´ve been able to get a 6p.m. or even 8p.m. late check-out when occupancy was low)
As a general guideline I´d say Plats should be able to expect:
early check-in: 12.00p.m.
late check-out: 4p.m.
This is in line with the early check-in / late check-out times Fairmont grants guests who book through Virtuoso/AMEX FHR/etc.(note that with those distribution channels the benefit sometimes is guaranteed, while sometimes it´s "based on availability")
Early check-in is hit and miss IME (even if I send the hotel my exact arrival time and flight information in advance they sometimes screw up). Late check-out has worked pretty well most of the time (usually 4p.m., though occasionally I´ve been able to get a 6p.m. or even 8p.m. late check-out when occupancy was low)
Aug 12, 2011, 11:16 am
#4
Join Date: Nov 2004
Location: yyj
Programs: Alaska Airlines MVP, Fairmont FPC Platinum, Starwood Gold, Hilton Gold
Posts: 755
At the Kea Lani a few weeks ago I had 9 am early check in and 8 pm late check out. I have done the same at the YVR properties and Seattle in the past.
Aug 12, 2011, 11:25 am
#5
Original Poster
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903
Aug 12, 2011, 1:02 pm
#6
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Kea Lani has been traditionally very good with their late check out policies.. They are making efforts to make the elite members happy which is good to see..
Aug 12, 2011, 8:10 pm
#7
Join Date: Jan 2005
Programs: AC SE100K MM, Accor Plat
Posts: 218
From my experience I'd say early checkin is around 9am, and late checkout is 4pm - 5pm when I've used this at various Fairmonts.
Aug 14, 2011, 5:03 pm
#8
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
I've been told by a couple of hotels that checkin can be as early as 9 am. I don't know about late checkout.
Aug 15, 2011, 12:18 pm
#9
Join Date: May 2009
Location: Toronto
Programs: AC Aeroplan, Bonvoy, HHonors, National EC
Posts: 126
5:30 pm in DC
Was in DC at the end of last month.
I requested a 5:30 pm check-out (as we had tix to the 1 pm Nats game before leaving town).
I mentioned it at the time of reservation and confirmed it again at check-in. No issues either time (in particular check-in as it appeared that it wasn't in the file).
I requested a 5:30 pm check-out (as we had tix to the 1 pm Nats game before leaving town).
I mentioned it at the time of reservation and confirmed it again at check-in. No issues either time (in particular check-in as it appeared that it wasn't in the file).
Aug 15, 2011, 1:56 pm
#10
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
The rule is 10am CI 6pm CO but is flexible and can vary based on availability.
Aug 15, 2011, 2:05 pm
#11
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
6p.m. check-out usually isn´t a problem, but I´ve been denied an earlier check-in than 12p.m. a few times, so I´d be interested to know whether there actually is a policy.
Last edited by Jasper2009; Aug 15, 2011 at 4:21 pm
Aug 18, 2011, 3:59 pm
#12
Join Date: Sep 2009
Location: MAN
Programs: BA Gold
Posts: 67
My best experience was in Singapore where I arrived at about 8.30am off an overnight flight from London. I had booked a suite upgrade with a cert and emailed to ask whether I'd be able to wait in the Executive club til my room was available. When I checked in they gave me another room to use from 8.30 -12 when my suite became available. That is what I call service -and I was delighted to be able to shower and have a kip in comfort.
Other than that at YVR I've checked in at 9 am off a Sydney (Australia) flight with no problems , downtown Vancouver 12 noon hasn't been a problem. Late check outs I've never needed later than 4 but have always been able to get it. I guess if you ask nicely and don't take it for granted generally the hotel will try its best for its best customers
Other than that at YVR I've checked in at 9 am off a Sydney (Australia) flight with no problems , downtown Vancouver 12 noon hasn't been a problem. Late check outs I've never needed later than 4 but have always been able to get it. I guess if you ask nicely and don't take it for granted generally the hotel will try its best for its best customers
Aug 18, 2011, 10:40 pm
#13
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
My best experience was in Singapore where I arrived at about 8.30am off an overnight flight from London. I had booked a suite upgrade with a cert and emailed to ask whether I'd be able to wait in the Executive club til my room was available. When I checked in they gave me another room to use from 8.30 -12 when my suite became available. That is what I call service -and I was delighted to be able to shower and have a kip in comfort.
Other than that at YVR I've checked in at 9 am off a Sydney (Australia) flight with no problems , downtown Vancouver 12 noon hasn't been a problem. Late check outs I've never needed later than 4 but have always been able to get it. I guess if you ask nicely and don't take it for granted generally the hotel will try its best for its best customers
Other than that at YVR I've checked in at 9 am off a Sydney (Australia) flight with no problems , downtown Vancouver 12 noon hasn't been a problem. Late check outs I've never needed later than 4 but have always been able to get it. I guess if you ask nicely and don't take it for granted generally the hotel will try its best for its best customers
The late check out in our experience.. usually is confirmed the day of.. and has been honored 100% of the time lately for us..
Aug 21, 2011, 6:19 am
#14
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
Have requested early check-in for Pacific Rim(noon) .Will report back on my success or lack of success.
Aug 22, 2011, 3:41 pm
#15
Join Date: May 2009
Location: Toronto
Programs: AC Aeroplan, Bonvoy, HHonors, National EC
Posts: 126
My best experience was in Singapore where I arrived at about 8.30am off an overnight flight from London. I had booked a suite upgrade with a cert and emailed to ask whether I'd be able to wait in the Executive club til my room was available. When I checked in they gave me another room to use from 8.30 -12 when my suite became available. That is what I call service -and I was delighted to be able to shower and have a kip in comfort.
We had a suite upgrade booked at the Fairmont Royal York earlier this year. Our room wasn't ready upon arrival (tho' I can't recall if it was prior to noon or not, thus making this potentially OT) and they gave us a room to park ourselves in until the suite was ready.
It was perfect, with one son staying in the room with our dog while the rest of us hit the pool!
^ Fairmont!