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Best way to contact Eva Air customer service?

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Old Oct 12, 2022, 12:24 pm
  #1  
Original Poster
 
Join Date: May 2022
Posts: 241
Best way to contact Eva Air customer service?

Book the ticket through UA and need to updated the frequent flyer # from UA to BR so I can use BR mileage redemption for the Sky Shop.

Phone is permanently busy all the time and instead of waiting in line they just disconnect you.
commaspace is offline  
Old Oct 12, 2022, 6:22 pm
  #2  
 
Join Date: Sep 2015
Posts: 576
ive called EVA a couple times... few quick ways is to call their Taiwan line. i got through within 10 mins.
The other way was to call and go through their mileage program line instead of the ticketing option.
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BuBu4 is offline  
Old Oct 14, 2022, 5:00 pm
  #3  
 
Join Date: Aug 2010
Posts: 7
Taiwan English line is the best way to go. I booked 4 tickets for the trip in December and try to upgrade it with Premium Econ. No joy calling any US number. They put you on hold for 30 mins and cut you off.

Called Taiwan office at night (from California), waited 15 mins and I am able to speak to an agent
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sctboy is offline  


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