EVA Online Booking Process & Seat Selection
Jan 16, 2018, 9:40 am
#1
Original Poster
Join Date: Jan 2018
Location: Toronto
Posts: 3
EVA Online Booking Process & Seat Selection
Seat Selection:
At what point in the online booking process do you get to select seats? I get as far as entering credit card info (after entering passport info) before I chicken out of clicking on "Confirm".
My wife and I are traveling together in PE on a 15.5 hr flight. Our travel dates are flexible and due to reduced number of PE seats we are willing to change our date so we can get the seats we want. I don't want to commit to a certain flight only to find out we can't get the seats we want.
Is there a final "Pay" or "Confirm" button you click after seat selection or is seat selection only available after you've committed to the purchase?
TIA
At what point in the online booking process do you get to select seats? I get as far as entering credit card info (after entering passport info) before I chicken out of clicking on "Confirm".
My wife and I are traveling together in PE on a 15.5 hr flight. Our travel dates are flexible and due to reduced number of PE seats we are willing to change our date so we can get the seats we want. I don't want to commit to a certain flight only to find out we can't get the seats we want.
Is there a final "Pay" or "Confirm" button you click after seat selection or is seat selection only available after you've committed to the purchase?
TIA
Last edited by botmark; Jan 16, 2018 at 12:19 pm
Jan 18, 2018, 8:11 pm
#3
Join Date: May 2007
Location: Los Angeles
Programs: Thai
Posts: 397
IF they won't let you pick seats until after you've purchased, you can always check seat availability on the Expert Flyer website. Just use the "Seat Alert" function to see what seats are available. I've used it many times for airlines that won't show seat availability during the purchase.
Jan 19, 2018, 6:53 am
#4
Original Poster
Join Date: Jan 2018
Location: Toronto
Posts: 3
@Cameron38, thanks for the hint. I'll certainly have to give that website a try.
@foppishbum, thanks to you too for your assistance via PM.
While awaiting replies here I also called Eva about their booking process. You must first purchase your tickets and after having received your confirmation code you can then go into "Manage Your Trip" to select your seats so you must commit to the purchase before seeing seat availability. It would seem that different airlines do it differently.
@foppishbum, thanks to you too for your assistance via PM.
While awaiting replies here I also called Eva about their booking process. You must first purchase your tickets and after having received your confirmation code you can then go into "Manage Your Trip" to select your seats so you must commit to the purchase before seeing seat availability. It would seem that different airlines do it differently.
Jan 21, 2018, 8:58 am
#5
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
Should I buy as early as possible or wait as close to the proposed date to buy the PE ticket? I have seen online that they do drop the price closer to the dates if the aircraft is not full. I am flexible with the dates.
Jan 21, 2018, 5:16 pm
#6
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
What month is this? They can extremely expensive close to departure too.
Jan 21, 2018, 5:57 pm
#7
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
In mid March from Toronto to Manila and back in late April. Yes it is about 11200 for PE and 860 for EC but I saw online that it is better to buy PE as late as possible but I am also worried that it may go up. Normally airfares go up as it gets closer to the date but I was wondering if anyone has any experience of buying in PE and noticed anything like this.
Jan 21, 2018, 6:35 pm
#8
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
In mid March from Toronto to Manila and back in late April. Yes it is about 11200 for PE and 860 for EC but I saw online that it is better to buy PE as late as possible but I am also worried that it may go up. Normally airfares go up as it gets closer to the date but I was wondering if anyone has any experience of buying in PE and noticed anything like this.
Jan 21, 2018, 6:41 pm
#9
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
Yes thats my experience of it too but with some airlines it may be the other way by trying to fill it up. I will buy it this month then.
Jan 28, 2018, 4:20 pm
#10
Join Date: Apr 2010
Programs: HH Lifetime Diamond, 20 years
Posts: 465
Last year noticed that EVA had changed the seat selection to post purchase (PE). On that flight no paired widow seats, so used 24 hour cancellation and rebooked another day. Took about a week to get credit processed.
This year purchased PE tickets no seating problems. A week later noticed that one segment Taipei to Bangkok was not PE (EVA AirBus planes do not have PE). I was aware of this and always checked for this problem, got a little careless. There is no fare difference, you have to inspect the flight class on each segments of the ticket. I wish EVA would flag during the ticket purchase that all segments were not same class. Had to pay the change fee on all tickets to correct this problem, called EVA.
This year purchased PE tickets no seating problems. A week later noticed that one segment Taipei to Bangkok was not PE (EVA AirBus planes do not have PE). I was aware of this and always checked for this problem, got a little careless. There is no fare difference, you have to inspect the flight class on each segments of the ticket. I wish EVA would flag during the ticket purchase that all segments were not same class. Had to pay the change fee on all tickets to correct this problem, called EVA.
Jan 28, 2018, 4:49 pm
#11
Join Date: May 2007
Location: Los Angeles
Programs: Thai
Posts: 397
You have to really pay attention when booking from US to BKK. They don't flag the fact that the flights from TPE to BKK on A330 have no PE. You only find out when after you purchase and pick your seats. I did that last year and the flight on the A330 was so cramped and uncomfortable that I paid the rebooking fee for my flight back to change to a BKK-TPE flight that had PE.
Jan 29, 2018, 12:00 am
#12
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
You always need to check the side bar when you select. It will list the various fare classes and cabin classes. Otherwise, you will be on the hook for the change fee if you don't want Eco.
Jan 30, 2018, 7:22 pm
#13
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
Yes they got me on the TPE MNL sector too. They have the 2-4-2 section front of the aircraft and I bought it today for a trip in mid March and they told me that the front section is full and only the 3-4-3 section is available. I managed to get a seat in the 2-4-2 section for the return to TPE in end April.
Jan 31, 2018, 3:11 pm
#14
Join Date: Apr 2010
Programs: HH Lifetime Diamond, 20 years
Posts: 465
You have to really pay attention when booking from US to BKK. They don't flag the fact that the flights from TPE to BKK on A330 have no PE. You only find out when after you purchase and pick your seats. I did that last year and the flight on the A330 was so cramped and uncomfortable that I paid the rebooking fee for my flight back to change to a BKK-TPE flight that had PE.