Community
Wiki Posts
Search

Problem with online booking

Thread Tools
 
Search this Thread
 
Old Jul 9, 2023 | 1:38 am
  #1  
Original Poster
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Jul 2023
Posts: 2
Problem with online booking

Hi,
Ive been trying to book on Etihad.com a mutli leg journey and everything works including seat selection but the payment page is not loading. Basically, I’m getting stuck on a loading page, which shows no error or anything else to indicate why the payment page is not coming up. Has anyone else experienced the same?

The planned trip is Business Class 03 OCT FRA-AUH, 05 OCT AUH-JNB, 12 OCT JNB-AUH-FRA.
Coogee86 is offline  
Old Jul 10, 2023 | 2:55 am
  #2  
1M
40 Countries Visited
100 Nights
10 Years on Site
 
Join Date: Mar 2013
Programs: BA Gold; Etihad Guest Gold; Qatar Gold; Accor Diamond; Hilton Diamond; Centurion
Posts: 1,368
I had this when using Chrome and clearing the cache fixed it, perhaps give that a go
Dogmatick is offline  
Old Jul 10, 2023 | 4:43 am
  #3  
Original Poster
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Jul 2023
Posts: 2
Originally Posted by Dogmatick
I had this when using Chrome and clearing the cache fixed it, perhaps give that a go
Unfortunately its not this. If I put the exact same dates but going BKK instead of JNB, it works.
It must be something with the fare to JNB.
Coogee86 is offline  
Old Mar 26, 2025 | 10:55 pm
  #4  
40 Countries Visited60 Nights
 
Join Date: Apr 2008
Programs: Marriott Titanium, IHG Ambassador, Hilton Sucks, Hyatt Discoverist
Posts: 530
Originally Posted by Coogee86
Unfortunately its not this. If I put the exact same dates but going BKK instead of JNB, it works.
It must be something with the fare to JNB.
Just in case anybody else running into this problem... I must admit that just now I ran into the same problem, refreshed almost 10 times with no luck. Saw this thread and cleared my Chrome cache. Refreshed and price unchanged, but payment page indeed came through (HT: Dogmatick ). YMMV.
cmhsieh54 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.