What happens when held awards expire?
Nov 10, 2017, 10:33 am
#1
Original Poster
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
What happens when held awards expire?
I just booked a EY F Apartment award through AA.
I just don't have the miles in my account yet, I need to transfer from SPG, and they told me they could only hold the award for one day.
What will happen once that time runs out?
Will the award automatically go back into inventory (since it was never ticketed)?
Or is it up to EY to decide if they want to make it bookable again or not?
Or will it be gone?
Really need to find out if I want to take the risk of transferring my starpoints... Thanks!
I just don't have the miles in my account yet, I need to transfer from SPG, and they told me they could only hold the award for one day.
What will happen once that time runs out?
Will the award automatically go back into inventory (since it was never ticketed)?
Or is it up to EY to decide if they want to make it bookable again or not?
Or will it be gone?
Really need to find out if I want to take the risk of transferring my starpoints... Thanks!
Nov 10, 2017, 12:34 pm
#2
Suspended
Join Date: Oct 2017
Location: AUH
Programs: EY Guest Gold, Hilton HHonors Gold, Le Club Accor Silver, AAdvantage Gold
Posts: 552
I just booked a EY F Apartment award through AA.
I just don't have the miles in my account yet, I need to transfer from SPG, and they told me they could only hold the award for one day.
What will happen once that time runs out?
Will the award automatically go back into inventory (since it was never ticketed)?
Or is it up to EY to decide if they want to make it bookable again or not?
Or will it be gone?
Really need to find out if I want to take the risk of transferring my starpoints... Thanks!
I just don't have the miles in my account yet, I need to transfer from SPG, and they told me they could only hold the award for one day.
What will happen once that time runs out?
Will the award automatically go back into inventory (since it was never ticketed)?
Or is it up to EY to decide if they want to make it bookable again or not?
Or will it be gone?
Really need to find out if I want to take the risk of transferring my starpoints... Thanks!
Nov 10, 2017, 2:53 pm
#3
Original Poster
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Not really, I don't think it has anything to do with AA, as the decision is completely EY's - isn't it?
Nov 10, 2017, 8:59 pm
#4
Join Date: Jun 2012
Location: Chicago & AUH
Programs: AA PLT Pro, EY Gold, Hilton Gold, Marriott Gold, Hyatt Globalist
Posts: 172
AA award holds are generally for 5 days. If you do not complete the sale prior to the expiration date, the seat gets released. Sometimes it goes back into award inventory, but sometimes it does not.
Are you trying to book an award within 14 days from departure? If so, these would only be eligible for the 1 day hold.
Are you trying to book an award within 14 days from departure? If so, these would only be eligible for the 1 day hold.
Nov 10, 2017, 10:15 pm
#5
Join Date: Dec 2004
Posts: 5,632
OP has asked the same question also in the AA forum, EY award booking thread.
Nov 11, 2017, 1:01 am
#6
Original Poster
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Yes, within 2 weeks of departure. Thank you!
Nov 11, 2017, 8:20 am
#7
Join Date: Apr 2002
Location: NYC
Posts: 9,125
Difficult to tell. If the loads on the flight are light it is likely to return. If heavy unlikely. Check on expertflyer to see loads.
Last edited by erik123; Nov 11, 2017 at 9:51 am
Nov 11, 2017, 10:34 am
#8
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,742
Nobody here can do what you did; very few people here will have AA miles.
The forum you use to post your question - especially when it relates to making an actual award booking - is dictated by the program you are using. @:-)
Nov 11, 2017, 10:38 am
#9
Senior Moderator; Moderator, Eco-Conscious Travel, United and Flyertalk Cares
Join Date: Jun 1999
Location: Fulltime travel/mostly Europe
Programs: UA 1.7 MM;; Accor & Marriott Pt; Hyatt Globalist
Posts: 17,831
This question was asked by the OP in the American forum. Please direct further responses here:
https://www.flyertalk.com/forum/amer...l#post29044931
l'etoile
senior moderator
https://www.flyertalk.com/forum/amer...l#post29044931
l'etoile
senior moderator