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Business Reward Seat downgrade to Econ

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Old Jun 12, 2012, 12:16 am
  #1  
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Join Date: Nov 2005
Location: Sydney, AU
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Unhappy Business Reward Seat downgrade to Econ

Hi

I had booked two business reward seats from AMM-AUH approx 6 months ago only to find the other day that the flight has been downgraded to Economy only cabin.

The EY phone agent offered alternative dates, but my times and dates are not flexible and best offer was 8 hours earlier.
When I said that wouldn't work he only offered the points diff of Y-J back.

My travel insurance doesn’t cover such events, so no luck there.

Has anyone had similar experiences and what should I expect.

Best case put on an alternative carrier RJ or EK at simular times.

Or, I was thinking to propose keep full J points and offer limo service each end as normal and block middle seat of three, so there is some degree of comfort... would this be feasible?

thanks
UA_SYD is offline  
Old Jun 12, 2012, 2:13 am
  #2  
 
Join Date: Nov 2000
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Won't work, just take the points.
CalFlyer is offline  
Old Jun 14, 2012, 3:59 pm
  #3  
 
Join Date: Mar 2012
Location: BHX
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Originally Posted by CalFlyer
Won't work, just take the points.
Agreed. I'm assuming you don't hold status with EY if you've been downgraded? I'd have all the points refunded and fly with someone else.
Wozza2404 is offline  


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