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Old May 12, 2006 | 1:28 pm
  #1  
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Join Date: Nov 2005
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Hotel Accommodation

We're travelling from Sydney to Dubai in economy and then travelling business to Birmingham. We'll be in Dubai for 13 hours, will we be put up in a hotel. If so, how do we get this. Do we talk to Skywards. We're silver members, nearly gold.
darryl1966 is offline  
Old May 12, 2006 | 2:59 pm
  #2  
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Originally Posted by darryl1966
We're travelling from Sydney to Dubai in economy and then travelling business to Birmingham. We'll be in Dubai for 13 hours, will we be put up in a hotel. If so, how do we get this. Do we talk to Skywards. We're silver members, nearly gold.
Yes, but status does not matter. You need to phone an Emirates office (not skywards) and they should take care of everything

Cheers
sadiqhassan is offline  
Old May 14, 2006 | 1:05 pm
  #3  
 
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Whoever booked the reservation is the one who needs to request the hotel. If it was booked via a travel agent, then they are the ones who MUST send a fax requesting the hotel room if one is valid for you. I am can't answer that part of the question for you however. Last year we needed a hotel in DXB and my call directly to EK was Always answered by 'your travel agent must fax us a request'.
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Old May 14, 2006 | 1:54 pm
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I've done it directly with EK before, after booking with a TA. Maybe the office you called was misinformed?

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