Cancelling a booking
#1
Original Poster
Join Date: May 2023
Posts: 222
Cancelling a booking
Hello fellow flyers,
Could someone answer a really simple question for me ... how late can I leave cancellation of a booking and still only be charged the cancellation fee?
Couldn't find the answer anywhere here (and the EK site is still set up to answer all your COVID affected bookings questions, but nothing about modern bookings).
Thanks,
The Emir.
Could someone answer a really simple question for me ... how late can I leave cancellation of a booking and still only be charged the cancellation fee?
Couldn't find the answer anywhere here (and the EK site is still set up to answer all your COVID affected bookings questions, but nothing about modern bookings).
Thanks,
The Emir.
#2
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
I once cancelled a booking whilst sat in the lounge approx 1 hour before the flight. I had a last minute change of plans where my meeting had to be cancelled so I no longer needed to travel. Called the EK gold line and explained it, took about 5 minutes to get offloaded and then booking cancelled, all done over the phone. And as it was a fully flex plus ticket there was no fee, full refind was in my account about 10 days later.
#4
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
I once cancelled a booking whilst sat in the lounge approx 1 hour before the flight. I had a last minute change of plans where my meeting had to be cancelled so I no longer needed to travel. Called the EK gold line and explained it, took about 5 minutes to get offloaded and then booking cancelled, all done over the phone. And as it was a fully flex plus ticket there was no fee, full refind was in my account about 10 days later.
#5
Original Poster
Join Date: May 2023
Posts: 222
Thanks for the info ... just wanted to make sure I wasn't about to get burnt for leaving it until the last day (normally, I am too kind to the airlines and, if I have to cancel, its far in advance)
Mixed feelings ... have to pay Flex cancellation fee, but head not in right place for leisure travel at the moment, and the (F) seats were so expensive its some consolation not to be burning so much cash!
Regards,
The Emir.
Mixed feelings ... have to pay Flex cancellation fee, but head not in right place for leisure travel at the moment, and the (F) seats were so expensive its some consolation not to be burning so much cash!
Regards,
The Emir.
#6
Join Date: Mar 2005
Programs: Mileage Plus
Posts: 462
I once cancelled a booking whilst sat in the lounge approx 1 hour before the flight. I had a last minute change of plans where my meeting had to be cancelled so I no longer needed to travel. Called the EK gold line and explained it, took about 5 minutes to get offloaded and then booking cancelled, all done over the phone. And as it was a fully flex plus ticket there was no fee, full refind was in my account about 10 days later.
#7
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
A somewhat related question..... regarding cancellation of an award booking. If I need to cancel an award booking, I understand that the miles can be redeposited into my account. It is also my understanding the the "co-pays" are refundable. Question is: is the entire co-pay refundable, or is some portion forfeited (for example... govt fees?? or some other portion) First time flying EK, so just checking to confirm my understanding.