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Old May 6, 2023 | 1:35 pm
  #1  
marcello1982
Original Poster
 
Join Date: Nov 2017
Programs: IHG
Posts: 31
Error buying skywards miles
Hi,

i was trying to buy skywards miles as I am short 5k miles for a potential upgrade.
unfortunately as soon as I start to acces the site it is mentioned:
you are not eligible to buy points.

any idea why this could be the case?
how can I solve this? Buy points via the hotline?
does this work?

thanks and best regards
marcel
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Old May 7, 2023 | 6:13 am
  #2  
LovetoTravel83
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Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,941
It could be that you have purchased the maximum for this year.
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Old May 7, 2023 | 2:57 pm
  #3  
marcello1982
Original Poster
 
Join Date: Nov 2017
Programs: IHG
Posts: 31
Problem solved.
no purchase possible if skywards are 0

after points transfer from Amex it worked.
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