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What happened to the feedback form?

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What happened to the feedback form?

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Old Oct 3, 2022 | 7:54 am
  #1  
Original Poster
15 Years on Site
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 682
What happened to the feedback form?

Want to give some feedback on my recently completed MAN-MRU flight but can no longer see the feedback form on EKs website?

How do I give feedback without the form? Thanks!

Edit - can see form but they say not able to give a reply to complaints?
daisymay2 is offline  
Old Oct 3, 2022 | 5:25 pm
  #2  
Original Poster
15 Years on Site
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 682
Originally Posted by daisymay2
Want to give some feedback on my recently completed MAN-MRU flight but can no longer see the feedback form on EKs website?

How do I give feedback without the form? Thanks!

Edit - can see form but they say not able to give a reply to complaints?
To answer my own question I managed to contact an EK Rep on Facebook who eventually gave me an email address to contact them.

Form still won't load.
daisymay2 is offline  
Old Oct 5, 2022 | 10:19 am
  #3  
Original Poster
15 Years on Site
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 682
I emailed them using the customer affairs email and as yet no reply.

Years since I had to contact EK and they answered within a day or so.

Has anyone had dealings with them recently?
daisymay2 is offline  


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