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adding stopover eliminates award results?

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adding stopover eliminates award results?

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Old Nov 25, 2019 | 2:34 pm
  #1  
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adding stopover eliminates award results?

I'm trying to price out an itinerary.

CPT-DXB 12 December
DXB-JFK 24 December

in F. I can get award availability on both segments but not when I try and book them with a stopover at DXB. What am I missing?

The miles calculator will price this without issue.
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Old Nov 25, 2019 | 4:26 pm
  #2  
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Married segment logic, inventory is different for two independent sectors vs a through connection
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Old Nov 25, 2019 | 5:30 pm
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Originally Posted by Zol
Married segment logic, inventory is different for two independent sectors vs a through connection
Married segment availability wouldnt be applicable with a 12 day stop
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Old Nov 25, 2019 | 6:27 pm
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Originally Posted by Dave Noble
Married segment availability wouldnt be applicable with a 12 day stop
Yes. Exactly what I was thinking. So is it doable and it's a glitch?
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Old Nov 25, 2019 | 9:05 pm
  #5  
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Originally Posted by saaveraward
Yes. Exactly what I was thinking. So is it doable and it's a glitch?
I would think that it possible via the call centre. Via EF I can indeed see the availability. Grab it quickly, especially the CPT/DXB availability is quite rare and is usually snapped up early on.
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Old Nov 25, 2019 | 9:32 pm
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Originally Posted by thijsseh
I would think that it possible via the call centre. Via EF I can indeed see the availability. Grab it quickly, especially the CPT/DXB availability is quite rare and is usually snapped up early on.
I'm trying to determine "taxes" for this award. The dates I gave were an example of something I'm looking to book next year. It looks like there's a fair amount of CPT-DXB availability in the calendar, but it's spotty. Thanks
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Old Nov 25, 2019 | 10:05 pm
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So yes, this is bookable by phone, but is not showing availability on the Internet.

Interesting enough, they want 250 more miles on the phone than the miles calculator.

Last edited by saaveraward; Nov 25, 2019 at 10:19 pm
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Old Nov 26, 2019 | 1:37 am
  #8  
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Originally Posted by Dave Noble
Married segment availability wouldnt be applicable with a 12 day stop
Please note that this is not the case for Emirates:
EMIRATES - Married Segment Logic ~ GDS Help
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Old Nov 26, 2019 | 10:34 am
  #9  
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So I can pull up cpt-dxb (stop)-lhr online but I can't pull up cpt-dxb (stop)-jfk online. Regions shouldn't matter in this case. Very bizarre.
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Old Nov 26, 2019 | 11:56 am
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Originally Posted by saaveraward
So I can pull up cpt-dxb (stop)-lhr online but I can't pull up cpt-dxb (stop)-jfk online. Regions shouldn't matter in this case. Very bizarre.
Maybe because "backtracking"?
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Old Nov 26, 2019 | 12:07 pm
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Originally Posted by ElJudioErrante
Maybe because "backtracking"?
But again, I can ticket if over the phone. But not online.
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