“Exclusive” Miles Upgrade Offer OLCI
#1
Original Poster
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 381
“Exclusive” Miles Upgrade Offer OLCI
The other day I received an “exclusive” miles offer at the beginning of the online check-in process: upgrade from C to F at the special mileage rate of 39’000, with this special pricing only being offered during OLCI. However, the miles required for the standard upgrade for the route in question would have been 35’000, so less! Has anyone else had a similar experience with EK trying to charge more than the standard rate and passing it off as a special? Trying to figure out if this was simply an IT mistake, or EK regularly tries to pull a fast one like this...
#3
Original Poster
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 381
DXB-Europe in Business Flex, hence the 30k miles for a standard upgrade (just realized I mistakenly wrote 35k in the original post) I remained in C, and ultimately there were only 4 out of 14 in F, and C was also more than half empty. Hence my initial assumption it was an IT error, as it would seem absurd for EK to try and get away with fast ones like that!
#4
Join Date: Sep 2018
Location: California
Programs: EK Gold, EY Silver
Posts: 11
That does sound like an IT error. In my experience the discrepancy in miles for upgrade comes up when you upgrade one leg of trip with a connection in DXB, where the longer flight will be almost equal to standard upgrade for the route.
#5
Join Date: Aug 2004
Location: Dubai, UAE
Programs: EK Skywards Platinum; Bonvoy Titanium Elite
Posts: 398
I've had this happen to me a couple of times too. More miles to upgrade than the standard one. I called up EK on both occasions, and they had no clue why this occurred. Didn't take the offer on both occasions.