Can EK change J seats without informing the passenger ?
Aug 15, 2018, 3:37 pm
#1
Original Poster
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
Can EK change J seats without informing the passenger ?
I had selected a A seat in J on EK 18 ( A380) for a trip in late Augist and they have moved me to a B seat without informing me :-(
looks like they have changed it to a 2 class from a 3 class .B seats are the worst seats in J on the A380 IMHO.
Can EK do this without informing the passenger ? I suspect there might be something hidden in the T&C.
On previous occasions when they did an aircraft swap they had always informed me .
looks like they have changed it to a 2 class from a 3 class .B seats are the worst seats in J on the A380 IMHO.
Can EK do this without informing the passenger ? I suspect there might be something hidden in the T&C.
On previous occasions when they did an aircraft swap they had always informed me .
Aug 15, 2018, 3:41 pm
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Yes, it can.
There is nothing "hidden" in the contract to which you agreed. It is very open about the fact that seat assignments are not guaranteed.
One way or another, you have now found out. So, what is it that you want?
There is nothing "hidden" in the contract to which you agreed. It is very open about the fact that seat assignments are not guaranteed.
One way or another, you have now found out. So, what is it that you want?
Aug 15, 2018, 3:49 pm
#3
Original Poster
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
I have not flown EK for well over a year though.
Aug 15, 2018, 5:43 pm
#5
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I've never seen an email informing a pax of a seat change, only flight changes.
Either way, just change it now. Monitor seat map and you'll get an A seat
Seat choices are not guaranteed
Either way, just change it now. Monitor seat map and you'll get an A seat
Seat choices are not guaranteed
Aug 16, 2018, 12:00 am
#6
Join Date: Oct 2017
Location: In transit
Programs: AF/KL BA GF EK EY LH QR
Posts: 587
Never seen emails advising of seat changes either - unless it was an equipment change which also affected the booked cabin class e.g. booked into F and AC changed to a 2-class one.
If there's no A seat available to choose online, call EK as some may be blocked.
If there's no A seat available to choose online, call EK as some may be blocked.