Double upgrade by arriving at check-in extremely late
Aug 11, 2018, 1:23 am
#1
Original Poster
Join Date: Dec 2015
Location: YVR/YUL/LHR/HKG
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Double upgrade by arriving at check-in extremely late
My mate just got on LGW/DXB/HKG and he has no status with EK at all. He arrives at the airport extremely late (~55 min beforehand at checkin desk). He got upgraded from Y to J with supervisor's approval as the flight is overbooked, then the Hong Kong leg was upgraded at DXB transit desk with an email telling him that he has been updated.
It seems like when they overbook the flight, they tend to upgrade random people?
It seems like when they overbook the flight, they tend to upgrade random people?
Aug 11, 2018, 3:16 am
#2
Ambassador: Emirates Airlines
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Usually, the upgrades would be arranged beforehand for oversold flights, so it wouldn't matter whether you turned up 3 hours or 1 hour before.
Do you know what fare type your friend had?
Aug 11, 2018, 4:48 am
#3
Join Date: Oct 2015
Location: Economy, mostly :(
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In this case he may have simply been upgraded because of how late he arrived. Upgrades tend to be processed exactly 60 mins before departure (not always but quite often) when check-in closes, as he was late they may have assumed he would no-show and gave away his seat and then upgraded him because it was easier
Aug 11, 2018, 7:56 am
#4
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No, they upgrade by status / fare type :-
Platinum Status
Flex Plus Ticket
Flex Ticket
Saver Ticket
Usually, the upgrades would be arranged beforehand for oversold flights, so it wouldn't matter whether you turned up 3 hours or 1 hour before.
Do you know what fare type your friend had?
Platinum Status
Flex Plus Ticket
Flex Ticket
Saver Ticket
Usually, the upgrades would be arranged beforehand for oversold flights, so it wouldn't matter whether you turned up 3 hours or 1 hour before.
Do you know what fare type your friend had?
Aug 11, 2018, 7:57 am
#5
Original Poster
Join Date: Dec 2015
Location: YVR/YUL/LHR/HKG
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Posts: 577
In this case he may have simply been upgraded because of how late he arrived. Upgrades tend to be processed exactly 60 mins before departure (not always but quite often) when check-in closes, as he was late they may have assumed he would no-show and gave away his seat and then upgraded him because it was easier
Aug 11, 2018, 7:59 am
#6
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Location: YVR/YUL/LHR/HKG
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This happened with one of my friends on Virgin Atlantic to HKG before they terminate the HKG route. It was a double op-up. But whilst onboard the FA asked him to go to Prem econ instead lol
Aug 11, 2018, 8:14 am
#7
Join Date: Aug 2015
Location: SIN
Posts: 1,098
This was years ago, our SIN-DXB EK flight got cancelled, so, an EK flight coming in from Jakarta (or something) was used to transport the passengers on my original flight to DXB. My two friends and I had the same saver Y fare, but they checked in before me. The flight was so super oversold that the GA upgraded both my friends to J. I ended up in Y. None of us have any status.
Aug 12, 2018, 1:37 am
#8
Join Date: Aug 2009
Location: SYD
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One of my gfs who was EK Gold (before the new status levels) used to arrive at precisely at T-60 and never OLCI.
She was upgraded from Y to J to and from SYD over 80% of her flights...
She was upgraded from Y to J to and from SYD over 80% of her flights...
Last edited by m0hamed; Aug 12, 2018 at 4:37 am
Aug 12, 2018, 11:36 am
#11
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I guess sometime OLCI helps when you have a status with the airline. The higher boarding number within the same group might help. However, my mate's case is just like a risky one I guess as he knows it has been overbooked.
Aug 12, 2018, 11:51 am
#12
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
That being said, sequence number is totally irrelevant in terms of upgrades
Aug 12, 2018, 12:27 pm
#13
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Do you mean sequence number? With EK seauence Numbers are Not strictly by check-in order as there seems to be a phantom check-in performed by their system shortly before OLCI opens and it goes by last name alphabetically. I recently did a miles upgrade shortly before departure (OLCI open) and this caused my ticket to be re-issued or something and my sequence number was very high. My last name starts around 40% into the alphabet and in full 77Ws my sequence is almost always between 140-170 (out of around 400 total pax). I often do OLCI exactly at T-48, hence my above interpretation.
That being said, sequence number is totally irrelevant in terms of upgrades
That being said, sequence number is totally irrelevant in terms of upgrades
Aug 12, 2018, 9:49 pm
#14
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