OFFICIAL EK News Thread
Jul 2, 2019, 5:01 pm
#121
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A double debut for the double-decker: Emirates launches two daily A380 flights to MCT
DUBAI, UAE 2 July 2019: Emirates is giving travellers to and from Oman more choice, comfort and luxury with the first arrivals of its double daily A380 services to Muscat. Flights EK 862 and EK 864 were each welcomed with water cannon salutes upon arrival, ushering in the new services to Oman’s capital, Muscat.
Sheikh Majid Al Mualla, Divisional Senior Vice President Commercial Operations Centre, said: “The incredibly popular Emirates A380 has arrived in Oman and we are pleased to give our customers travelling between Muscat and Dubai the opportunity to experience the iconic products and services on this aircraft. This move is the latest in Emirates’ efforts to offer a well-defined range of experiences for our customers travelling for business or leisure from Oman. We have been committed to serving the Omani market for over 26 years, and in the spirit of continuing our growth with the introduction of the A380, we are providing customers more comfort and convenience as they make their journey to Dubai and beyond.”
Sheikh Ayman Bin Ahmed Al Hosni, CEO of Oman Airports, said: “We at Oman Airports are proud of Muscat International Airport which became the embodiment of the hospitality and warmth of the Sultanate of Oman. Since its opening, the airport has gained wide international recognition and won many international awards for its unique architecture that reflects the traditional Omani character with state-of-the-art technical specifications that enable it to offer an exceptional experience to the passengers traveling through “the Gate of Opportunities and Beauty”, in addition to its distinct operational standards that meet the requirements of international airlines.
Once again, we are pleased, at Oman Airports, to welcome the launch of Emirates A380 flights, which comes one year after the first one-off A380 flight that marked 25 years of operations between Muscat International Airport and Emirates. The introduction of the daily A380 flights from and to Muscat is a tribute to the efforts of our strategic partner, Emirates Airline. It also means enhanced travel options and prestigious services to the airport users and passengers traveling through Muscat International Airport, as well as to those flying directly from Dubai to Muscat.”
Shortest A380 flight fun facts
The Muscat A380 flights will fly approximately 340 kilometres each way, making them the shortest A380 flights in the world. That is also shorter than the internal wiring of the A380, which when stretched from end to end reaches a distance of over 500km.
The double daily A380 operations underscore Muscat International Airport’s modern infrastructure and readiness to handle aircraft operations. Over 4.7 million passengers have flown on Emirates between Muscat and Dubai since 1993, equal to the capacity of more than 9,000 Emirates A380s.
Both A380s flying to Muscat will be operated in a three-class configuration, with 429 seats in Economy Class on the lower deck, and 76 flat-bed seats in Business Class and 14 First Class Private Suites on the upper deck.
Passengers travelling across all three classes will enjoy the airline’s award-winning inflight entertainment system, ice. With over 1,500 films across all genres to enjoy on ice, customers will have to fly over 3,000 times between Dubai and Muscat on the Emirates A380 to watch the complete ice film catalogue.
Over 25,000 catering items are loaded on the Emirates A380 for services between Dubai and Muscat, ensuring that customers can enjoy and savour the meals and amenities onboard.
The flight time between Dubai and Muscat, approximately 40 minutes, is 5 minutes longer than the time taken to clean an A380 by a team of 42 people. The twice daily A380 services operate on EK 862/863 and EK 864/865. EK862 departs Dubai at 0825hrs, arriving in Muscat at 0940hrs. The return flight, EK 863, departs Muscat at 1115hrs, arriving in Dubai in the afternoon at 1225hrs. Emirates’ late afternoon flight EK 864 departs Dubai at 1610hrs and arrives in Muscat at 1725hrs. EK 865 departs Muscat at 1905hrs, arriving in Dubai at 2015hrs. Along with the A380 services, EK 866/867, the early morning flight, is operated with Emirates’ modern Boeing 777-300ER aircraft.
Emirates has carried over 150,000 tonnes of cargo between Muscat and Dubai since 2008, which is more than the weight of 260 A380s when each aircraft is at its maximum weight.
Emirates operates three daily services between Dubai and Muscat, connecting passengers to over 150 global destinations in the Far East, Europe and the US. The airline is the world’s largest operator of the A380, with 111 double-decker aircraft flying to 57 cities from Dubai.
*Flight timings will vary slightly during the winter schedule starting in late October.
Sheikh Majid Al Mualla, Divisional Senior Vice President Commercial Operations Centre, said: “The incredibly popular Emirates A380 has arrived in Oman and we are pleased to give our customers travelling between Muscat and Dubai the opportunity to experience the iconic products and services on this aircraft. This move is the latest in Emirates’ efforts to offer a well-defined range of experiences for our customers travelling for business or leisure from Oman. We have been committed to serving the Omani market for over 26 years, and in the spirit of continuing our growth with the introduction of the A380, we are providing customers more comfort and convenience as they make their journey to Dubai and beyond.”
Sheikh Ayman Bin Ahmed Al Hosni, CEO of Oman Airports, said: “We at Oman Airports are proud of Muscat International Airport which became the embodiment of the hospitality and warmth of the Sultanate of Oman. Since its opening, the airport has gained wide international recognition and won many international awards for its unique architecture that reflects the traditional Omani character with state-of-the-art technical specifications that enable it to offer an exceptional experience to the passengers traveling through “the Gate of Opportunities and Beauty”, in addition to its distinct operational standards that meet the requirements of international airlines.
Once again, we are pleased, at Oman Airports, to welcome the launch of Emirates A380 flights, which comes one year after the first one-off A380 flight that marked 25 years of operations between Muscat International Airport and Emirates. The introduction of the daily A380 flights from and to Muscat is a tribute to the efforts of our strategic partner, Emirates Airline. It also means enhanced travel options and prestigious services to the airport users and passengers traveling through Muscat International Airport, as well as to those flying directly from Dubai to Muscat.”
Shortest A380 flight fun facts
The Muscat A380 flights will fly approximately 340 kilometres each way, making them the shortest A380 flights in the world. That is also shorter than the internal wiring of the A380, which when stretched from end to end reaches a distance of over 500km.
The double daily A380 operations underscore Muscat International Airport’s modern infrastructure and readiness to handle aircraft operations. Over 4.7 million passengers have flown on Emirates between Muscat and Dubai since 1993, equal to the capacity of more than 9,000 Emirates A380s.
Both A380s flying to Muscat will be operated in a three-class configuration, with 429 seats in Economy Class on the lower deck, and 76 flat-bed seats in Business Class and 14 First Class Private Suites on the upper deck.
Passengers travelling across all three classes will enjoy the airline’s award-winning inflight entertainment system, ice. With over 1,500 films across all genres to enjoy on ice, customers will have to fly over 3,000 times between Dubai and Muscat on the Emirates A380 to watch the complete ice film catalogue.
Over 25,000 catering items are loaded on the Emirates A380 for services between Dubai and Muscat, ensuring that customers can enjoy and savour the meals and amenities onboard.
The flight time between Dubai and Muscat, approximately 40 minutes, is 5 minutes longer than the time taken to clean an A380 by a team of 42 people. The twice daily A380 services operate on EK 862/863 and EK 864/865. EK862 departs Dubai at 0825hrs, arriving in Muscat at 0940hrs. The return flight, EK 863, departs Muscat at 1115hrs, arriving in Dubai in the afternoon at 1225hrs. Emirates’ late afternoon flight EK 864 departs Dubai at 1610hrs and arrives in Muscat at 1725hrs. EK 865 departs Muscat at 1905hrs, arriving in Dubai at 2015hrs. Along with the A380 services, EK 866/867, the early morning flight, is operated with Emirates’ modern Boeing 777-300ER aircraft.
Emirates has carried over 150,000 tonnes of cargo between Muscat and Dubai since 2008, which is more than the weight of 260 A380s when each aircraft is at its maximum weight.
Emirates operates three daily services between Dubai and Muscat, connecting passengers to over 150 global destinations in the Far East, Europe and the US. The airline is the world’s largest operator of the A380, with 111 double-decker aircraft flying to 57 cities from Dubai.
*Flight timings will vary slightly during the winter schedule starting in late October.
Jul 7, 2019, 8:40 pm
#122
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Emirates launches its new service to Porto
PORTO, PORTUGAL – 4 JULY 2019 – Emirates has launched its new four times weekly service to Porto, its second destination in Portugal. The new service provides travellers from across Emirates’ global network with a direct flight to the popular city in the north of the country.
The inaugural flight, EK197, touched down at the city’s international airport on Tuesday afternoon, marking the start of the airline’s first service to northern Portugal. The Emirates Boeing 777-200LR, in a two class cabin configuration featuring Emirates’ newest Business Class and Economy Class seats and interiors, was welcomed by Porto Airport with a water cannon salute. The aircraft has 38 lie flat seats in Business Class in a 2-2-2 configuration and 264 spacious seats in Economy Class. A video of the inaugural events can be found here.
Speaking at an event at the airport to celebrate the new service, Thierry Aucoc, Emirates’ Senior Vice President, Commercial Operations, Europe, Russian Federation and Latin America, said: “Travellers in northern Portugal will now have a convenient and direct flight option to our Dubai hub, from where they can seamlessly access Emirates’ global network, particularly to destinations in Africa, Asia, Australia and the Middle East. This new service also opens up a new and exciting destination for travellers from across our network.
“The allure of Porto, with its rich historic and cultural attractions, world famous Port wine production and location on the Douro River, has seen the city enjoy an increase in visitor numbers. Our new service will therefore contribute further to the economic growth of Porto and the wider Northern Region,” he added.
Also speaking at the event, José Luís Arnaut, ANA Aeroportos de Portugal, Chairman of the Board said: "Emirates' investment in this route is the result of joint efforts between the airline, ANA as well as tourism and Northern Region stakeholder teams. We are therefore excited by this new service, as it shows the region’s development and attractiveness as both a business and leisure destination.”
Customers travelling on Emirates to and from Porto will experience the airline’s newest Business and Economy Class cabins, while enjoying the famed hospitality and service from its multinational cabin crew, including Portuguese nationals, regionally inspired meals, complimentary beverages and over 4000 channels of entertainment on ice, featuring the latest movies, music and games.
The flight will operate on Tuesdays, Thursdays, Saturdays and Sundays, and depart Dubai as EK197 at 0915hrs and arrive in Porto at 1430hrs. The return flight, EK198, will depart Porto at 1735hrs and land in Dubai at 0415hrs the next morning.
Emirates also operates two flights a day between Dubai and Lisbon with Boeing 777-300ERs, offering more than 700 seats a day.
The airline’s freight division, Emirates SkyCargo, will also offer up to 15 tons of cargo capacity per flight on the new Porto service, enabling more opportunities for local businesses to export and import goods.
The inaugural flight, EK197, touched down at the city’s international airport on Tuesday afternoon, marking the start of the airline’s first service to northern Portugal. The Emirates Boeing 777-200LR, in a two class cabin configuration featuring Emirates’ newest Business Class and Economy Class seats and interiors, was welcomed by Porto Airport with a water cannon salute. The aircraft has 38 lie flat seats in Business Class in a 2-2-2 configuration and 264 spacious seats in Economy Class. A video of the inaugural events can be found here.
Speaking at an event at the airport to celebrate the new service, Thierry Aucoc, Emirates’ Senior Vice President, Commercial Operations, Europe, Russian Federation and Latin America, said: “Travellers in northern Portugal will now have a convenient and direct flight option to our Dubai hub, from where they can seamlessly access Emirates’ global network, particularly to destinations in Africa, Asia, Australia and the Middle East. This new service also opens up a new and exciting destination for travellers from across our network.
“The allure of Porto, with its rich historic and cultural attractions, world famous Port wine production and location on the Douro River, has seen the city enjoy an increase in visitor numbers. Our new service will therefore contribute further to the economic growth of Porto and the wider Northern Region,” he added.
Also speaking at the event, José Luís Arnaut, ANA Aeroportos de Portugal, Chairman of the Board said: "Emirates' investment in this route is the result of joint efforts between the airline, ANA as well as tourism and Northern Region stakeholder teams. We are therefore excited by this new service, as it shows the region’s development and attractiveness as both a business and leisure destination.”
Customers travelling on Emirates to and from Porto will experience the airline’s newest Business and Economy Class cabins, while enjoying the famed hospitality and service from its multinational cabin crew, including Portuguese nationals, regionally inspired meals, complimentary beverages and over 4000 channels of entertainment on ice, featuring the latest movies, music and games.
The flight will operate on Tuesdays, Thursdays, Saturdays and Sundays, and depart Dubai as EK197 at 0915hrs and arrive in Porto at 1430hrs. The return flight, EK198, will depart Porto at 1735hrs and land in Dubai at 0415hrs the next morning.
Emirates also operates two flights a day between Dubai and Lisbon with Boeing 777-300ERs, offering more than 700 seats a day.
The airline’s freight division, Emirates SkyCargo, will also offer up to 15 tons of cargo capacity per flight on the new Porto service, enabling more opportunities for local businesses to export and import goods.
Jul 14, 2019, 9:56 pm
#123
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dnata opens brand new lounge for young flyers in Dubai
Dubai, UAE, 8 July 2019 – dnata, one of the world’s largest air services providers, has opened a new airport lounge at Dubai International (DXB) to enhance young flyers’ travel experience. The newest dnata facility has been designed and launched exclusively for unaccompanied minors, whose safety, security and comfort are ensured by dnata’s specially trained team at the airport.
Located at Terminal 1, the lounge is tastefully decorated in vibrant colours. It is equipped with games and entertainment screens to keep the young guests occupied throughout the day. The lounge is open 24 hours and manned by experienced, multilingual staff.
dnata employs over 70 dedicated agents who work closely with airline representatives to ensure unaccompanied minors are in safe hands, reach departure gates on time and receive priority boarding. dnata has seen these services become increasingly popular in the UAE in recent years. In 2018 the dnata team assisted 8,000 unaccompanied minors at Dubai International (DXB), 27% more, than five years ago.
Steve Allen, Divisional Senior Vice President, UAE Airport Operations, dnata, said: “We have earned the trust of thousands of parents with our safe and reliable services for unaccompanied minors over the past years. We are delighted to add more value to our offering and further enhance young passengers’ travel experience by opening our new lounge, which has been specifically designed to meet the needs and taste of children of all ages. Our friendly team will make sure young flyers spend a memorable time in our new lounge and have a smooth and safe passage through the airport.“
dnata provides its services for unaccompanied minors to over 120 airline partners at the two Dubai airports. Customers should contact their airlines for further information on the services.
dnata has been offering quality and reliable air services for 60 years in the UAE. Every day, the company’s customer-oriented employees assist over 240,000 passengers, move 2,000 tonnes of cargo and prepare 13,000 inflight meals in the country.
Located at Terminal 1, the lounge is tastefully decorated in vibrant colours. It is equipped with games and entertainment screens to keep the young guests occupied throughout the day. The lounge is open 24 hours and manned by experienced, multilingual staff.
dnata employs over 70 dedicated agents who work closely with airline representatives to ensure unaccompanied minors are in safe hands, reach departure gates on time and receive priority boarding. dnata has seen these services become increasingly popular in the UAE in recent years. In 2018 the dnata team assisted 8,000 unaccompanied minors at Dubai International (DXB), 27% more, than five years ago.
Steve Allen, Divisional Senior Vice President, UAE Airport Operations, dnata, said: “We have earned the trust of thousands of parents with our safe and reliable services for unaccompanied minors over the past years. We are delighted to add more value to our offering and further enhance young passengers’ travel experience by opening our new lounge, which has been specifically designed to meet the needs and taste of children of all ages. Our friendly team will make sure young flyers spend a memorable time in our new lounge and have a smooth and safe passage through the airport.“
dnata provides its services for unaccompanied minors to over 120 airline partners at the two Dubai airports. Customers should contact their airlines for further information on the services.
dnata has been offering quality and reliable air services for 60 years in the UAE. Every day, the company’s customer-oriented employees assist over 240,000 passengers, move 2,000 tonnes of cargo and prepare 13,000 inflight meals in the country.
Jul 14, 2019, 9:57 pm
#124
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US-bound passengers soon to have Wi-Fi, mobile connectivity and Live TV - North Pole
Dubai, UAE, 10 July 2019 – Emirates’ passengers bound for the US will soon be able to enjoy Wi-Fi, mobile service connectivity and Live TV broadcast, even when flying 40,000 feet over the North Pole and Arctic circle.
Emirates has led the world with inflight connectivity, with every aircraft connected for Wi-Fi, voice and SMS services. However on its flights to the US, which often travel over the polar region, passengers can find themselves without connectivity for up to 4 hours. This is due to the fact that most satellites that connect aircraft are geostationary, located over the equator, and aircraft antennae cannot see the satellite when in the far north, due to the earth’s curvature.
Emirates partner Inmarsat will soon solve this problem with the addition of two elliptical orbit satellites, thus providing coverage over the North Pole by 2022.
The new satellites will also provide Live TV broadcast on Emirates flights allowing customers to watch live news or sports over the polar region. Emirates’ Live TV is currently available on 175 aircraft including all Boeing 777 and select Airbus 380s.
Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer said: “We are very pleased with this development, which will ensure Emirates continues to lead the industry in providing our customers a seamless inflight connectivity experience across geographies, on all of our flight routes. Over the years, we have worked closely with Inmarsat and our supply partners to continually raise the bar on inflight connectivity, and we look forward to further enhancing that experience, taking advantage of new technologies and infrastructure.”
Philip Balaam, Inmarsat Aviation President, said: “Inmarsat has an extremely successful track record of working with Emirates to ensure their inflight connectivity requirements are met on a global basis, both in the cockpit and the cabin. We are delighted to continue that tradition with the rapid development of our Global Xpress (GX) satellite network. In the past month alone, we have announced even more capacity being added to the network with five additional payloads, including these latest two for flights over the northern latitudes and Arctic region. This is a great fit for Emirates and once again they have played an important role in our decision for these latest expansions.”
A popular service amongst Emirates’ customers, over 1 million Wi-Fi connections are made onboard the airline’s flights in an average month.
Wi-Fi connectivity is available on all Emirates aircraft. Customers in all cabin classes receive 20MB of free Wi-Fi data or unlimited use of messaging apps for 2 hours allowing them to log on and stay in touch with friends, family or colleagues. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free Wi-Fi when travelling in First Class or Business Class.
Emirates continually invests in improving bandwidth on board by upgrading the connectivity solution on the fleet. The airline has been at the forefront of innovation when it comes to inflight connectivity and entertainment. It was the first airline to allow mobile phone use inflight in 2008, and the first to install TV screens in every seat on every aircraft in its fleet in 1992. Today, the airline provides one of the most comprehensive and state-of-the-art entertainment and connectivity services in the skies. ice, Emirates’ award-winning inflight entertainment system, offers over 4,000 channels of entertainment, including over 1,000 movies from around the world. This unmatched variety of content will continue to grow, offering Emirates customers even more choice.
Emirates has led the world with inflight connectivity, with every aircraft connected for Wi-Fi, voice and SMS services. However on its flights to the US, which often travel over the polar region, passengers can find themselves without connectivity for up to 4 hours. This is due to the fact that most satellites that connect aircraft are geostationary, located over the equator, and aircraft antennae cannot see the satellite when in the far north, due to the earth’s curvature.
Emirates partner Inmarsat will soon solve this problem with the addition of two elliptical orbit satellites, thus providing coverage over the North Pole by 2022.
The new satellites will also provide Live TV broadcast on Emirates flights allowing customers to watch live news or sports over the polar region. Emirates’ Live TV is currently available on 175 aircraft including all Boeing 777 and select Airbus 380s.
Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer said: “We are very pleased with this development, which will ensure Emirates continues to lead the industry in providing our customers a seamless inflight connectivity experience across geographies, on all of our flight routes. Over the years, we have worked closely with Inmarsat and our supply partners to continually raise the bar on inflight connectivity, and we look forward to further enhancing that experience, taking advantage of new technologies and infrastructure.”
Philip Balaam, Inmarsat Aviation President, said: “Inmarsat has an extremely successful track record of working with Emirates to ensure their inflight connectivity requirements are met on a global basis, both in the cockpit and the cabin. We are delighted to continue that tradition with the rapid development of our Global Xpress (GX) satellite network. In the past month alone, we have announced even more capacity being added to the network with five additional payloads, including these latest two for flights over the northern latitudes and Arctic region. This is a great fit for Emirates and once again they have played an important role in our decision for these latest expansions.”
A popular service amongst Emirates’ customers, over 1 million Wi-Fi connections are made onboard the airline’s flights in an average month.
Wi-Fi connectivity is available on all Emirates aircraft. Customers in all cabin classes receive 20MB of free Wi-Fi data or unlimited use of messaging apps for 2 hours allowing them to log on and stay in touch with friends, family or colleagues. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free Wi-Fi when travelling in First Class or Business Class.
Emirates continually invests in improving bandwidth on board by upgrading the connectivity solution on the fleet. The airline has been at the forefront of innovation when it comes to inflight connectivity and entertainment. It was the first airline to allow mobile phone use inflight in 2008, and the first to install TV screens in every seat on every aircraft in its fleet in 1992. Today, the airline provides one of the most comprehensive and state-of-the-art entertainment and connectivity services in the skies. ice, Emirates’ award-winning inflight entertainment system, offers over 4,000 channels of entertainment, including over 1,000 movies from around the world. This unmatched variety of content will continue to grow, offering Emirates customers even more choice.
Jul 14, 2019, 9:58 pm
#125
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Emirates Holidays launches “deposit” packages for UAE travelers
DUBAI, U.A.E., 11 July 2019 — For the first time in the UAE, Emirates Holidays is offering travelers the ability to lock-in discounted prices in July on their next holiday package for a small deposit at the time of booking. The promotion is valid for booking until 31 July 2019 for outbound travel between 1 September and 30 November 2019.
Customers traveling from the UAE can avail specially priced packages and pay at their convenience to 20 destinations across the globe including Athens, Brisbane, Bangkok, Mauritius, New York, amongst many others, with deposits starting at AED 699. Customers will have to settle the payment of the full package 35 days prior to the date of travel.
Emirates Holidays, which has been in operation for over 20 years and operates in 38 markets globally, exclusively supports the award-winning Emirates Airline and offers fully-inclusive premium leisure packages from Dubai to exciting destinations on the Emirates network and beyond.
Emirates Holidays provides exceptional holidays, tapping into some of the best hotels and travel partners in the world to deliver unique experiences that suit every budget.
Further information on this offer can be found by visiting www.emiratesholidays.com or speaking to any of the destination specialists at Emirates Sales office. Terms & conditions apply.
Customers traveling from the UAE can avail specially priced packages and pay at their convenience to 20 destinations across the globe including Athens, Brisbane, Bangkok, Mauritius, New York, amongst many others, with deposits starting at AED 699. Customers will have to settle the payment of the full package 35 days prior to the date of travel.
Emirates Holidays, which has been in operation for over 20 years and operates in 38 markets globally, exclusively supports the award-winning Emirates Airline and offers fully-inclusive premium leisure packages from Dubai to exciting destinations on the Emirates network and beyond.
Emirates Holidays provides exceptional holidays, tapping into some of the best hotels and travel partners in the world to deliver unique experiences that suit every budget.
Further information on this offer can be found by visiting www.emiratesholidays.com or speaking to any of the destination specialists at Emirates Sales office. Terms & conditions apply.
Jul 16, 2019, 1:28 am
#126
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Emirates to launch services to Mexico City via Barcelona
Dubai, 16 July 2019 – Emirates announced today its plan to launch a new daily service from Dubai (DXB) to Mexico City International Airport (MEX), via the Spanish city of Barcelona (BCN), starting on 9 December 2019.
Emirates’ Mexico City flight will be a linked service with Barcelona, meaning that customers can now travel between the two cities in unprecedented style and comfort. Citizens from Mexico, Spain and the UAE only need their passports to enjoy visa-free travel to each respective country.
The new route will be operated with a two-class Emirates Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 configuration and 264 seats in Economy Class. The new 777 flight will also offer up to 14 tonnes of cargo, opening up access to more global markets for Mexican exports such as avocados, berries, mangoes, automotive parts and medical supplies. Emirates SkyCargo has been flying freighters to/from Mexico City since 2014 already and in the last year carried over 22,500 tons of cargo on the route.
Sir Tim Clark, President of Emirates Airline said: “We are excited to be able to introduce new air connectivity between Dubai and Mexico. The availability of high-quality, daily international air services is essential for the development of tourism, business and cultural ties. Trade, especially in high-value and time-sensitive products, will be facilitated by the ample cargo capacity on Emirates’ Boeing 777 aircraft. We also expect tourism to receive a major boost from the daily flights on our newly-refurbished Boeing 777-200LR.”
Sir Tim added: “Due to the high altitude of Mexico City airport, it is not possible to operate a non-stop flight from Dubai, and Barcelona was a natural choice for a stopover. We are pleased to offer a direct connection on the route between the Spanish city and Mexico City that has long been neglected by other airlines and remains underserved despite the strong customer demand. We would like to thank the authorities and our partners in both Spain and Mexico for their support of the new route and look forward to provide our unique product and award-winning service to travellers.”
“Mexico supports the launch of the long-awaited flight Dubai-Barcelona-Mexico City, which responds to Mexico’s Government tourism policy towards opening new markets and strengthening connectivity between the Middle East and Mexico. We are eager to receive tourists from this part of the world”, said Mexico’s Minister of Tourism, Miguel Torruco Marqués.
"Emirates’ arrival will bring a significant contribution to our international connectivity network by adding up daily services to Dubai and beyond. Emirates will be the 43rd carrier operating international flights into Mexico ... congratulations!!”, said Rodrigo Vasquez C, Director General, Mexican Civil Aviation Authority.
Mexico City, the first destination in Mexico to be served by Emirates, is the largest city of Mexico and the most populous city in North America. Mexico’s capital is one of the most important cultural and financial centres in the Americas, accounting for nearly a third of the nation’s GDP. Located in the Valley of Mexico at an altitude of 2,240 metres, the city is famous for its historic centre known as Zocalo, a designated UNESCO World Heritage Site. Mexico City is also an important trade and industrial city, specifically in the automotive, medical supplies and pharmaceutical industries.
Mexico is a popular destination for business and leisure travellers around the world, in particular from UAE, Spain, India, Pakistan, Singapore, Egypt and Lebanon. Mexico is also home to Middle East communities that can now take advantage of the new service.
Dubai is also increasing in popularity with Mexican travellers. In the first 5 months of 2019 alone, Mexican visitor numbers to Dubai have grown by 32% compared to the same period last year*.
Passengers flying with Emirates can book a Dubai Stopover package which will allow them to stay in Dubai for a few days on their way to/from one of over 140 destinations. Dubai offers everything from desert outings to beaches to family-friendly hotels, and even ski slopes at the Mall of the Emirates. Having become the fourth-most-visited city in the world, Dubai is known for its eclectic mix of offerings, from futuristic architecture to vibrant traditional culture and diversity. Passengers on the route can also decide to stop over in Barcelona on their way to/from Mexico or Dubai.
Emirates flight EK 255 will depart Dubai at 03:30 local time, arriving in Barcelona at 08:00 before departing again at 09:55 and arriving into Mexico City at 16:15 on the same day. The return flight EK256 will depart Mexico City at 19:40 local time, arriving in Barcelona the next day at 13:25. EK256 will depart once again from Barcelona at 15:10 bound for Dubai where it will arrive at 00:45 the following day, facilitating convenient onward connections to numerous destinations in India, South East Asia and the Middle East.
Passengers in all cabin classes can enjoy the friendly service from Emirates’ international cabin crew, meals prepared by gourmet chefs, and over 4,000 channels of movies, TV programs, music and podcasts, including channels in Spanish, on its award-winning ice entertainment system.
Emirates’ Mexico City flight will be a linked service with Barcelona, meaning that customers can now travel between the two cities in unprecedented style and comfort. Citizens from Mexico, Spain and the UAE only need their passports to enjoy visa-free travel to each respective country.
The new route will be operated with a two-class Emirates Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 configuration and 264 seats in Economy Class. The new 777 flight will also offer up to 14 tonnes of cargo, opening up access to more global markets for Mexican exports such as avocados, berries, mangoes, automotive parts and medical supplies. Emirates SkyCargo has been flying freighters to/from Mexico City since 2014 already and in the last year carried over 22,500 tons of cargo on the route.
Sir Tim Clark, President of Emirates Airline said: “We are excited to be able to introduce new air connectivity between Dubai and Mexico. The availability of high-quality, daily international air services is essential for the development of tourism, business and cultural ties. Trade, especially in high-value and time-sensitive products, will be facilitated by the ample cargo capacity on Emirates’ Boeing 777 aircraft. We also expect tourism to receive a major boost from the daily flights on our newly-refurbished Boeing 777-200LR.”
Sir Tim added: “Due to the high altitude of Mexico City airport, it is not possible to operate a non-stop flight from Dubai, and Barcelona was a natural choice for a stopover. We are pleased to offer a direct connection on the route between the Spanish city and Mexico City that has long been neglected by other airlines and remains underserved despite the strong customer demand. We would like to thank the authorities and our partners in both Spain and Mexico for their support of the new route and look forward to provide our unique product and award-winning service to travellers.”
“Mexico supports the launch of the long-awaited flight Dubai-Barcelona-Mexico City, which responds to Mexico’s Government tourism policy towards opening new markets and strengthening connectivity between the Middle East and Mexico. We are eager to receive tourists from this part of the world”, said Mexico’s Minister of Tourism, Miguel Torruco Marqués.
"Emirates’ arrival will bring a significant contribution to our international connectivity network by adding up daily services to Dubai and beyond. Emirates will be the 43rd carrier operating international flights into Mexico ... congratulations!!”, said Rodrigo Vasquez C, Director General, Mexican Civil Aviation Authority.
Mexico City, the first destination in Mexico to be served by Emirates, is the largest city of Mexico and the most populous city in North America. Mexico’s capital is one of the most important cultural and financial centres in the Americas, accounting for nearly a third of the nation’s GDP. Located in the Valley of Mexico at an altitude of 2,240 metres, the city is famous for its historic centre known as Zocalo, a designated UNESCO World Heritage Site. Mexico City is also an important trade and industrial city, specifically in the automotive, medical supplies and pharmaceutical industries.
Mexico is a popular destination for business and leisure travellers around the world, in particular from UAE, Spain, India, Pakistan, Singapore, Egypt and Lebanon. Mexico is also home to Middle East communities that can now take advantage of the new service.
Dubai is also increasing in popularity with Mexican travellers. In the first 5 months of 2019 alone, Mexican visitor numbers to Dubai have grown by 32% compared to the same period last year*.
Passengers flying with Emirates can book a Dubai Stopover package which will allow them to stay in Dubai for a few days on their way to/from one of over 140 destinations. Dubai offers everything from desert outings to beaches to family-friendly hotels, and even ski slopes at the Mall of the Emirates. Having become the fourth-most-visited city in the world, Dubai is known for its eclectic mix of offerings, from futuristic architecture to vibrant traditional culture and diversity. Passengers on the route can also decide to stop over in Barcelona on their way to/from Mexico or Dubai.
Emirates flight EK 255 will depart Dubai at 03:30 local time, arriving in Barcelona at 08:00 before departing again at 09:55 and arriving into Mexico City at 16:15 on the same day. The return flight EK256 will depart Mexico City at 19:40 local time, arriving in Barcelona the next day at 13:25. EK256 will depart once again from Barcelona at 15:10 bound for Dubai where it will arrive at 00:45 the following day, facilitating convenient onward connections to numerous destinations in India, South East Asia and the Middle East.
Passengers in all cabin classes can enjoy the friendly service from Emirates’ international cabin crew, meals prepared by gourmet chefs, and over 4,000 channels of movies, TV programs, music and podcasts, including channels in Spanish, on its award-winning ice entertainment system.
Jul 21, 2019, 4:36 am
#127
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Emirates Skywards rolls out new partnership and special offers this summer to help members get closer to their next holiday
Dubai, UAE, 21 July 2019- Members of Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, can use travel and shopping spends from their summer holiday this year to earn more Skywards Miles that can get them closer to their next dream getaway.Miles earned through Emirates Skywards special offers can be redeemed for flights on Emirates, flydubai and other partner airlines or can be used to access a variety of retail and lifestyle rewards.
New partnership with The Bicester Village Shopping Collection
Emirates Skywards members will now be able to earn Miles when shopping for their favourite fashion and lifestyle brands at more than 1,300 boutiques across The Bicester Village Shopping Collection located in Europe and China. Members will earn 1 Skywards Mile for every EUR 1, GBP 1 or RMB 10 spent at any of the Villages.
Miles can be credited to the member’s Skywards account by presenting the shopping receipt and Skywards membership number at any of the Bicester Villages’ Tourist Information Centres. Set at 11 destinations across Europe and China, the Villages offer guests the opportunity to shop leading fashion and lifestyle brands while enjoying savings of up to 60% on the recommended retail price in Europe and up to 80% in China.
Skywards Platinum and Gold members will also enjoy access to exclusive by-appointment VIP lounges at select Villages. More information on the partnership and on The Bicester Village Shopping Collection can be found here.
Offers on hotel accommodation
Your World Rewards: Emirates Skywards’ joint initiative with Marriott Bonvoy allows dual earning on both brands' loyalty programmes when flying Emirates and staying at hotels participating in Marriott Bonvoy globally. Emirates Skywards Silver, Gold and Platinum members who have registered for the Your World Rewards programme will earn 1 Skywards Mile per 1 USD or its foreign equivalent spent on eligible hotel stays with Marriott (in addition to Marriott Bonvoy points ). Emirates Skywards Gold and Platinum members enjoy additional benefits such as 4pm late checkout, access to Elite check-in line and enhanced in-room internet access. Marriott Bonvoy Gold Elite, Platinum Elite, Titanium Elite and Ambassador Elite members will earn 3 Marriott Bonvoy points per 1 USD or its foreign equivalent spent on all eligible Emirates flights (in addition to Skywards Miles). Marriott Bonvoy Platinum Elite, Titanium Elite and Ambassador Elite also enjoy in-airport benefits, including priority check-in and priority boarding. Find out more here.
Rocketmiles: Emirates Skywards members can earn up to 10,000 Skywards Miles per night when booking their hotel stays through Emirates. Until 15 September 2019, members can also earn 5,000 bonus Miles when making their first hotel booking with Rocketmiles and complete their stays by 31 December 2019. Find out more here.
Shangri-La Hotels & Resorts: Skywards members booking a minimum of two nights with Shangri-La Hotels before 31 August 2019 for stays until 31 March 2020 can earn double Skywards Miles for their stay. Members need to enrol for Shangri-La’s Golden Circle rewards programme and must choose Flexible Rate when booking their rooms. More information including Terms & Conditions can be found here.
Anantara Hotels, Resorts & Spas: In addition to earning triple Skywards Miles, members can also get discounts on accommodation, dining and spa treatments with Anantara Hotels, Resorts & Spas, AVANI Hotels & Resorts and Tivoli Hotels & Resorts. Eligible stays would have to be booked and completed by 29 February 2020. For further information visit the Emirates Skywards website.
Offers on ground transportation
Cabforce: Airport and city transfers got more rewarding with the Emirates Skywards Cabforce app. All bookings on the app will earn double Skywards Miles until 15 September 2019. Members can book taxis in over 40 countries with the Emirates Skywards Cabforce app. Details on how to download the Emirates Skywards Cabforce app can be found here.
Hertz: Emirates Skywards members renting a car on their holiday from Hertz can earn up to 10.5 Skywards Miles per 1 USD spent and based on their tier. The offer is valid for bookings made until 15 August 2019 and for trips completed by 30 September 2019. More information available here.
Avis: When renting cars with Avis this summer, Emirates Skywards members can earn triple Miles for rentals of three days or more. The offer is valid for up to three rentals which are booked until 31 July 2019 and completed by 30 September 2019. More information available here.
Other Offers to earn Emirates Skywards Miles
The Dubai Mall: For all purchases at The Dubai Mall over AED 100, Skywards members can earn up to 1 Skywards Mile for every US$1 spent. Members have to download The Dubai Mall app, register for the Emaar Malls Rewards Programme, link their Emirates Skywards account to the app and then scan their purchase receipts for the Miles to be credited to their account. Instructions on how to earn miles can be found here.
Co-branded cards and other financial partnerships: Emirates Skywards members can use their Skywards co-branded cards on any of the above offers to earn even more miles per offer. Alternatively members can also transfer loyalty points from select credit card schemes to their Emirates Skywards account. More details on Emirates Skywards’ financial partners can be found on the website.
Jul 21, 2019, 4:41 am
#128
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EK Dubai Rugby Sevens 50th Anniversary A380 Livery
Emirates ‘scores a try’ with new Dubai Rugby Sevens A380 livery marking the flagship event’s 50th anniversary
- Newest A380 livery dedicated to Dubai’s largest sporting and social event set to attract more than 100,000 rugby fans
- For the first time, Emirates will feature men’s and women’s rugby players on its aircraft
- First scheduled service with new livery took flight to Glasgow, Scotland - one of the countries competing for rugby sevens glory in Dubai later this year
The new livery serves as a symbol of the airline’s commitment to the long-standing Emirates Airline Dubai Rugby Sevens and features a large scale version of male and female rugby players in action against a red backdrop. As a nod to the multi-cultural makeup of rugby-loving nations that compete in the Emirates Airline Dubai Rugby Sevens, the airline called on its own cabin crew rugby teams, the Flying Muppets and EK Firebirds, to welcome the new livery. The two squads ran through drills and scrums around the aircraft as it was being pushed out of the Emirates Engineering hangar. The Emirates Airline Dubai Rugby Sevens themed A380 livery took flight to Glasgow on 20th July, and is scheduled to visit rugby loving nations over the course of the next few months.
Gary Chapman, President of Emirates Group Services & dnata said: “This livery is one of the many ways we are celebrating the milestone 50th anniversary of the Emirates Airline Rugby Sevens. For the rest of the year it will fly across the world, inspiring both new and diehard rugby fans everywhere to share in the excitement. With three days of exhilarating rugby action, fantastic family activities and incredible entertainment from pop icon Kylie Minogue, it’s going to be the perfect celebration of Dubai’s favourite sporting event.”
As the longest running sports event in the Middle East, the Emirates Airline Dubai Rugby Sevens, taking place from 5-7 December, has grown to become one of the world’s premier rugby events, hosting the first leg of the HSBC World Rugby Sevens Series and the second leg of the HSBC World Rugby Women’s Sevens Series. It also plays host to an ever-popular and growing international Invitation Tournament, featuring rugby and netball teams from all over the world, with over 300 teams participating across all age groups. This year, over 100,000 fans and spectators will pass through the Sevens gates across the three days. The 50th edition of Dubai’s largest sporting and social event will also see international pop star Kylie Minogue headlining a concert on Friday 6th December.
Emirates connection to the game of rugby goes back to 1987, when the airline became the Dubai Rugby Sevens event’s Official Sponsor. Emirates has focused its efforts on supporting rugby as a valuable way of engaging with customers and fans of the sport.
In 2019, Emirates will be celebrating another highlight on the rugby calendar, as the official worldwide partner and official airline of the Rugby World Cup, being staged in Japan. Emirates currently sponsors the IRB’s Referee’s and Match Officials in addition to our partnership with the UAE Rugby Association.
Aug 5, 2019, 9:49 pm
#129
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marhaba celebrates 28th anniversary with 28% discount
Dubai, UAE, 31 July 2019 – marhaba, dnata’s airport hospitality brand, today celebrates its 28th anniversary. Founded in 1991, marhaba has over the years evolved into one of the world’s leading passenger services providers renowned globally for its customer-oriented team and uncompromising focus on service excellence.
Celebrating this remarkable milestone, marhaba is offering 28% discount on meet & greet, lounge and home check-in services for bookings made on 31 July*.
marhaba, which means ‘welcome’ in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The popularity of meet & greet services has grown exponentially in line with Dubai’s growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible. From fast-track clearance through arrivals or departures to helping with transfers and baggage, marhaba ensures a swift, smooth and safe passage through the two Dubai airports for over 365,000 customers a year.
Besides its popular meet & greet services, marhaba operates 12 departure airport lounges in five countries inviting travellers to enjoy its excellent international cuisine and relax or catch up with work in a peaceful environment. marhaba hosts over 2.3 million passengers annually in its lounges at the airports of Dubai (UAE), Singapore, Melbourne (Australia), Karachi (Pakistan), Geneva and Zurich (Switzerland).
Steve Allen, Divisional Senior Vice President, UAE Operations, dnata, said: “Inspired by the legendary Arabian hospitality, marhaba was launched in Dubai with only 20 employees 28 years ago. Since then, marhaba has become a global brand offering passengers quality services with a team of 800 dedicated staff at some of the world’s busiest hubs. We will continue to enhance our offering and operations to ensure the best possible airport experience for travellers across the globe.”
To find out more about marhaba’s meet & greet, lounge and home check-in services and make a booking, visit www.marhabaservices.com.
Celebrating this remarkable milestone, marhaba is offering 28% discount on meet & greet, lounge and home check-in services for bookings made on 31 July*.
marhaba, which means ‘welcome’ in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The popularity of meet & greet services has grown exponentially in line with Dubai’s growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible. From fast-track clearance through arrivals or departures to helping with transfers and baggage, marhaba ensures a swift, smooth and safe passage through the two Dubai airports for over 365,000 customers a year.
Besides its popular meet & greet services, marhaba operates 12 departure airport lounges in five countries inviting travellers to enjoy its excellent international cuisine and relax or catch up with work in a peaceful environment. marhaba hosts over 2.3 million passengers annually in its lounges at the airports of Dubai (UAE), Singapore, Melbourne (Australia), Karachi (Pakistan), Geneva and Zurich (Switzerland).
Steve Allen, Divisional Senior Vice President, UAE Operations, dnata, said: “Inspired by the legendary Arabian hospitality, marhaba was launched in Dubai with only 20 employees 28 years ago. Since then, marhaba has become a global brand offering passengers quality services with a team of 800 dedicated staff at some of the world’s busiest hubs. We will continue to enhance our offering and operations to ensure the best possible airport experience for travellers across the globe.”
To find out more about marhaba’s meet & greet, lounge and home check-in services and make a booking, visit www.marhabaservices.com.
Aug 6, 2019, 10:19 am
#130
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Emirates Brings Spirit Of Eid To All Of Its Customers
Dubai, UAE, 6 August 2019 - Emirates is bringing the generosity and spirit of Eid Al Adha to all its customers with a special inflight offering from the 11th to the 14th of August.
Eid Al Adha is one of the most significant dates in the Islamic calendar, and one of the holiest celebrations. The name translates to ‘festival of the sacrifice,’ and it marks the end of the Hajj, the annual pilgrimage to Mecca. Around the world, Eid Al Adha is usually celebrated with loved ones.
To celebrate the getting together of family and friends, an Eid menu with a touch of Middle Eastern hospitality will be served on board the Emirates A380 lounge. This includes Arabic coffee, a date cake and a selection of Emirati pastries. Chocolates in a specially designed Eid box from UAE- based gourmet chocolatiers, Forrey & Galland, will also be served to all customers in premium classes on all routes.
A special menu with Arabic flavours will be introduced during the celebrations for customers in all classes. Depending on the route, customers in Economy Class could sample Emirates’ signature dish, a Chicken or Lamb Machbous, and enjoy a date cake for dessert.
In First and Business Class, customers have the choice of Lamb or Chicken Ouzi, a rice dish popular in the Gulf where the meat is slow cooked with roasted nuts and raisins. A special Emirati-style King Fish with rice will also be offered select routes in Africa and Europe. These mains are complemented with an Arabic salad and premium customers can also choose from various Arabic desserts including chocolate fondant with labneh ice cream, date and almond nammoura made from semolina, or khabees served with Arabic coffee sauce and pistachio cream.
As a global airline, Emirates celebrates events from all over the world and incorporates seasonal and regional flavours into its menus on board and in its lounges worldwide. Next month, from 1st to 13th of September the airline with be celebrating the Hindu Holiday of Onam on its flights to and from Kerala with a special menu of vegetable sambar, chicken sukka and mutton pepper fry. Meals will be served on a traditional banana leaf design and appetisers such as banana chips, sharkara varatti and curd chilli, and a dessert of palada pradhaman will be available.
Next month, Emirates will celebrate the Mid-Autumn Festival on select Asian flights. The harvest festival is celebrated mainly by Chinese and Vietnamese communities on the 15th day of the 8th month of the lunar calendar. Traditional mooncakes, a staple during the celebrations will be served in all classes.
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Read more
Eid Al Adha is one of the most significant dates in the Islamic calendar, and one of the holiest celebrations. The name translates to ‘festival of the sacrifice,’ and it marks the end of the Hajj, the annual pilgrimage to Mecca. Around the world, Eid Al Adha is usually celebrated with loved ones.
To celebrate the getting together of family and friends, an Eid menu with a touch of Middle Eastern hospitality will be served on board the Emirates A380 lounge. This includes Arabic coffee, a date cake and a selection of Emirati pastries. Chocolates in a specially designed Eid box from UAE- based gourmet chocolatiers, Forrey & Galland, will also be served to all customers in premium classes on all routes.
A special menu with Arabic flavours will be introduced during the celebrations for customers in all classes. Depending on the route, customers in Economy Class could sample Emirates’ signature dish, a Chicken or Lamb Machbous, and enjoy a date cake for dessert.
In First and Business Class, customers have the choice of Lamb or Chicken Ouzi, a rice dish popular in the Gulf where the meat is slow cooked with roasted nuts and raisins. A special Emirati-style King Fish with rice will also be offered select routes in Africa and Europe. These mains are complemented with an Arabic salad and premium customers can also choose from various Arabic desserts including chocolate fondant with labneh ice cream, date and almond nammoura made from semolina, or khabees served with Arabic coffee sauce and pistachio cream.
As a global airline, Emirates celebrates events from all over the world and incorporates seasonal and regional flavours into its menus on board and in its lounges worldwide. Next month, from 1st to 13th of September the airline with be celebrating the Hindu Holiday of Onam on its flights to and from Kerala with a special menu of vegetable sambar, chicken sukka and mutton pepper fry. Meals will be served on a traditional banana leaf design and appetisers such as banana chips, sharkara varatti and curd chilli, and a dessert of palada pradhaman will be available.
Next month, Emirates will celebrate the Mid-Autumn Festival on select Asian flights. The harvest festival is celebrated mainly by Chinese and Vietnamese communities on the 15th day of the 8th month of the lunar calendar. Traditional mooncakes, a staple during the celebrations will be served in all classes.
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Aug 6, 2019, 10:20 am
#131
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Emirates Anticipates Peak Travel For Eid Break
Dubai, UAE – 6 August, 2019: Emirates gears up for a busy travel period this weekend for the Eid holiday. The busiest time for departures in Terminal 3 will be on Friday 9th August with close to 100,000 passengers travelling through Terminal 3 at DXB. Customers are reminded to arrive at the airport at least three hours before their flight departure to avoid any delays.
Peak travel is expected to start on Thursday 8th August in the evening and continue until Saturday 10th August with over 372,000 Emirates passengers travelling from Dubai. Passengers are encouraged to build in extra travel time to avoid any delays with expected traffic congestion and road works around Terminal 3 during this time.
Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than 2 hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure.
Passengers can also enjoy Emirates’ Home Check-in service which allows customers to check in for their flights from anywhere in Dubai. The service is available for customers across all classes travelling on Emirates flights and enables passengers to complete the security check and check-in, from the comfort of their home.
In addition to online check-in services, Emirates also offers convenient car park check-in facilities. Customers can use these to check in and drop off their luggage. Alternatively, customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from six hours to 90 minutes prior to departure. Families travelling with small children can use dedicated Family counters in Check in Zone 2.
After checking in, passengers are also advised to make sure they get to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before each flight and gates close 20 minutes before departure. If passengers report late Emirates will not be able to accept them for travel. Check-in and gate closure timings will be strictly followed to ensure flights depart on schedule.
Read more
Peak travel is expected to start on Thursday 8th August in the evening and continue until Saturday 10th August with over 372,000 Emirates passengers travelling from Dubai. Passengers are encouraged to build in extra travel time to avoid any delays with expected traffic congestion and road works around Terminal 3 during this time.
Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than 2 hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure.
Passengers can also enjoy Emirates’ Home Check-in service which allows customers to check in for their flights from anywhere in Dubai. The service is available for customers across all classes travelling on Emirates flights and enables passengers to complete the security check and check-in, from the comfort of their home.
In addition to online check-in services, Emirates also offers convenient car park check-in facilities. Customers can use these to check in and drop off their luggage. Alternatively, customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from six hours to 90 minutes prior to departure. Families travelling with small children can use dedicated Family counters in Check in Zone 2.
After checking in, passengers are also advised to make sure they get to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before each flight and gates close 20 minutes before departure. If passengers report late Emirates will not be able to accept them for travel. Check-in and gate closure timings will be strictly followed to ensure flights depart on schedule.
Read more
Aug 11, 2019, 9:34 pm
#132
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marhaba unveils newly expanded airport lounge at Dubai International
Dubai, 7 August 2019 – marhaba, one of the world’s fastest growing passenger services providers, continues to enhance its lounge offering to meet the growing demand for its globally renowned hospitality services. Following the recent opening of its new facility at Changi Airport, marhaba has expanded its popular lounge at Dubai International’s (DXB) Terminal 3 by 400 square meters, increasing its capacity by 50%.
Located at Concourse “B”, the lounge now features comfortable seating for 300 guests, a spacious dining area, a quiet zone for relaxation, and shower facilities. It is open 24...
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Located at Concourse “B”, the lounge now features comfortable seating for 300 guests, a spacious dining area, a quiet zone for relaxation, and shower facilities. It is open 24...
Read more
Sep 23, 2019, 5:14 pm
#133
Moderator: Emirates Skywards and Qatar Airways Privilege Club
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25 million members…and still soaring Skywards
DUBAI, UAE, 11 September 2019 – Emirates Skywards, the award-winning loyalty programme for Emirates and flydubai, has touched a new high – 25 million members.
Emirates Skywards is celebrating this key milestone with exciting offers and surprises for its members, starting 12 September. This includes 25% discounts on upgrades and reward tickets on selected flights to and from Dubai, a network-wide special Cash+Miles rate on Emirates and flydubai flights, and a 25% discount on buying and gifting miles. Competitions and prizes at Emirates Terminal 3, starting 22 September, are all set to wow travellers.
In the last 18 months, Emirates Skywards has added five million members globally, which is a staggering average of 277,777 every month, 9,259 every day, and more than six members every minute. The UK continues to lead the Top 5 table with 3.2 million members, USA with 2.3 million, Australia 1.9 million, India 1.8 million and UAE 1.7 million.
This may not come as much of a surprise to members, as Emirates Skywards has worked hard to expand its appeal across regions and demographics. The programme now has 157 partners spanning the globe, including 15 airline partners that fly to a combined 2,000 destinations, 12 financial cobrands and seven points exchange partners covering 31 countries. Emirates Skywards also partners with more than 100 hotel brands and two online aggregators, providing access to 30 million properties and rooms globally.
In the last three years, the programme has added 24 new partners with the number of earn transactions increasing by +50% and redemptions rising by +150%.
Three new and expanded partnerships in the last two months – with Marriott Bonvoy, Chase Ultimate Rewards and Bicester Village Shopping – highlight the exponential growth and the broad appeal of the programme both globally and regionally.
Just in the last financial year 2018-19, members from 185 countries redeemed 1.2 billion Miles at Dubai Duty Free, and 6,431 members redeemed 77 million Miles for 10,344 tickets to premier sports and cultural events globally. Hundreds of thousands more enjoyed upgrades, used Cash + Miles to book flights on Emirates and flydubai, and got reward tickets.
Dr Nejib Ben Khedher, Divisional Senior Vice President Skywards said: “This is a proud moment for Emirates Skywards. Three years ago, we undertook a transformational journey that involved deep introspection and research to understand what our loyal and aspiring customers truly value and want from us. Armed with these insights, a long-term strategy and the latest data and digital technology, we developed a number of industry firsts, partnered with local and global iconic brands, and created a rich, personalised experience for our members through mobile channels. We are now working on crossing the next big frontier, one that UAE residents and visitors can quickly get on board with through everyday spends, so stay tuned.”
In a world inundated with loyalty programmes, Emirates Skywards stands apart with its pioneering spirit and industry firsts. The partnership with Dubai Mall made it the first airline loyalty programme where members can seamlessly earn Miles on every transaction and in all outlets of a shopping mall. Platinum members unlock new benefits, including Tier Miles rollover and complimentary upgrades, through gamified and personalised engagement. Targeted in-path offers enhance the booking experience for Skywards members while searching flights and fares online.
Emirates Skywards has also launched three apps in three years that make earning and burning Miles within easy grasp of a mobile device. The Skywards section, integrated within the Emirates App, has one of the most comprehensive loyalty programme features of any airline app. There are also two specialised apps: Emirates Skywards Go that features dining and leisure offers in 160 destinations, and Emirates Skywards Cabforce that is available in 890 cities globally to book private cars, taxis and minibuses.
This year, Emirates Skywards has already won three industry trophies: Best Frequent Flyer Programme from Business Traveller Middle East, Excellence in Management from Global Flight, and Middle East's Leading Airline Rewards Programme from World Travel Awards.
Emirates Skywards' celebratory offers will be available on emirates.com from 12 September 2019.
Emirates Skywards is celebrating this key milestone with exciting offers and surprises for its members, starting 12 September. This includes 25% discounts on upgrades and reward tickets on selected flights to and from Dubai, a network-wide special Cash+Miles rate on Emirates and flydubai flights, and a 25% discount on buying and gifting miles. Competitions and prizes at Emirates Terminal 3, starting 22 September, are all set to wow travellers.
In the last 18 months, Emirates Skywards has added five million members globally, which is a staggering average of 277,777 every month, 9,259 every day, and more than six members every minute. The UK continues to lead the Top 5 table with 3.2 million members, USA with 2.3 million, Australia 1.9 million, India 1.8 million and UAE 1.7 million.
This may not come as much of a surprise to members, as Emirates Skywards has worked hard to expand its appeal across regions and demographics. The programme now has 157 partners spanning the globe, including 15 airline partners that fly to a combined 2,000 destinations, 12 financial cobrands and seven points exchange partners covering 31 countries. Emirates Skywards also partners with more than 100 hotel brands and two online aggregators, providing access to 30 million properties and rooms globally.
In the last three years, the programme has added 24 new partners with the number of earn transactions increasing by +50% and redemptions rising by +150%.
Three new and expanded partnerships in the last two months – with Marriott Bonvoy, Chase Ultimate Rewards and Bicester Village Shopping – highlight the exponential growth and the broad appeal of the programme both globally and regionally.
Just in the last financial year 2018-19, members from 185 countries redeemed 1.2 billion Miles at Dubai Duty Free, and 6,431 members redeemed 77 million Miles for 10,344 tickets to premier sports and cultural events globally. Hundreds of thousands more enjoyed upgrades, used Cash + Miles to book flights on Emirates and flydubai, and got reward tickets.
Dr Nejib Ben Khedher, Divisional Senior Vice President Skywards said: “This is a proud moment for Emirates Skywards. Three years ago, we undertook a transformational journey that involved deep introspection and research to understand what our loyal and aspiring customers truly value and want from us. Armed with these insights, a long-term strategy and the latest data and digital technology, we developed a number of industry firsts, partnered with local and global iconic brands, and created a rich, personalised experience for our members through mobile channels. We are now working on crossing the next big frontier, one that UAE residents and visitors can quickly get on board with through everyday spends, so stay tuned.”
In a world inundated with loyalty programmes, Emirates Skywards stands apart with its pioneering spirit and industry firsts. The partnership with Dubai Mall made it the first airline loyalty programme where members can seamlessly earn Miles on every transaction and in all outlets of a shopping mall. Platinum members unlock new benefits, including Tier Miles rollover and complimentary upgrades, through gamified and personalised engagement. Targeted in-path offers enhance the booking experience for Skywards members while searching flights and fares online.
Emirates Skywards has also launched three apps in three years that make earning and burning Miles within easy grasp of a mobile device. The Skywards section, integrated within the Emirates App, has one of the most comprehensive loyalty programme features of any airline app. There are also two specialised apps: Emirates Skywards Go that features dining and leisure offers in 160 destinations, and Emirates Skywards Cabforce that is available in 890 cities globally to book private cars, taxis and minibuses.
This year, Emirates Skywards has already won three industry trophies: Best Frequent Flyer Programme from Business Traveller Middle East, Excellence in Management from Global Flight, and Middle East's Leading Airline Rewards Programme from World Travel Awards.
Emirates Skywards' celebratory offers will be available on emirates.com from 12 September 2019.
Sep 23, 2019, 5:15 pm
#134
Moderator: Emirates Skywards and Qatar Airways Privilege Club
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Join Date: Mar 2010
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Emirates first on-board for biometric boarding
DUBAI, UAE, 21 September 2019 – Emirates is once again pushing the boundaries of technology, becoming the first airline outside America to receive approval for biometric boarding from the U.S. Customs Border Protection (CBP).
Soon, customers flying from Dubai to any of Emirates' 12 destinations in the U.S. will be able to choose facial recognition technology at the departure gates, reducing the time taken for identity checks to two seconds or less. No pre-registration is required, and customers may also choose not to use the technology. Emirates does not store any biometric records of its customers – all the data is managed securely by CBP.
The technology was piloted at the departure gates of Emirates' flights from Dubai to New York and Los Angeles through the peak periods in July and August. The results were encouraging with some flights achieving 100% biometric boarding and zero manual checks. The airline expects to make biometric boarding available for all its U.S. destinations by year-end, once the equipment is in place.
How biometric boarding works: at the boarding gate, the system clicks the passenger's photo, which is matched against CBP's gallery in real-time to verify the person's identity in two seconds or less. The system may not work for those who haven't travelled to the U.S. for a long time or whose images are not in CBP's gallery, in which case they can simply approach the gate desks.
Dr Abdulla Al Hashimi, Divisional Senior Vice President, Emirates Group Security said: "Safety and security will always remain our number one priority, as Emirates continues to explore and invest in innovative solutions for hassle-free travel that help our customers fly better. Our ultimate aim is to help our passengers travel paperless, without the need for passports and IDs. Biometric boarding is one more step in streamlining processes at our hub using digital technology, saving our customers time and giving them peace of mind. We are talking with authorities of several countries to make security using facial recognition technology more acceptable and accessible."
John Wagner, Deputy Executive Assistant Commission, Office of Field Operations, U.S. Customs and Border Protection said: "CBP has been working with our stakeholders like Emirates to build a simplified, but secure travel process that aligns with CBP's and the travel industry's modernization efforts. By comparing a traveler's face to their passport or visa photo that was previously provided for the purpose of travel, we have streamlined identity verification that further secures and enhances the customer experience."
The announcement will serve as a boost for AVSEC Global 2019, which is being held from Sunday, 22 to Tuesday, 24 September at the JW Marriott Marquis, Dubai. The symposium is one of the most significant aviation security events in the region and one of the biggest globally.
In June, Emirates had implemented biometric boarding for passengers on its Washington-Dubai flights. The airline expects to roll out this technology across all its US destination airports. Emirates currently flies to 12 US cities: New York, Newark, Boston, Chicago, Dallas, Houston, Los Angeles, San Francisco, Seattle, Washington, D.C., Orlando and Fort Lauderdale. In October last year, Emirates launched the world's first biometric path to offer customers a smooth and seamless journey at Dubai International airport.
Soon, customers flying from Dubai to any of Emirates' 12 destinations in the U.S. will be able to choose facial recognition technology at the departure gates, reducing the time taken for identity checks to two seconds or less. No pre-registration is required, and customers may also choose not to use the technology. Emirates does not store any biometric records of its customers – all the data is managed securely by CBP.
The technology was piloted at the departure gates of Emirates' flights from Dubai to New York and Los Angeles through the peak periods in July and August. The results were encouraging with some flights achieving 100% biometric boarding and zero manual checks. The airline expects to make biometric boarding available for all its U.S. destinations by year-end, once the equipment is in place.
How biometric boarding works: at the boarding gate, the system clicks the passenger's photo, which is matched against CBP's gallery in real-time to verify the person's identity in two seconds or less. The system may not work for those who haven't travelled to the U.S. for a long time or whose images are not in CBP's gallery, in which case they can simply approach the gate desks.
Dr Abdulla Al Hashimi, Divisional Senior Vice President, Emirates Group Security said: "Safety and security will always remain our number one priority, as Emirates continues to explore and invest in innovative solutions for hassle-free travel that help our customers fly better. Our ultimate aim is to help our passengers travel paperless, without the need for passports and IDs. Biometric boarding is one more step in streamlining processes at our hub using digital technology, saving our customers time and giving them peace of mind. We are talking with authorities of several countries to make security using facial recognition technology more acceptable and accessible."
John Wagner, Deputy Executive Assistant Commission, Office of Field Operations, U.S. Customs and Border Protection said: "CBP has been working with our stakeholders like Emirates to build a simplified, but secure travel process that aligns with CBP's and the travel industry's modernization efforts. By comparing a traveler's face to their passport or visa photo that was previously provided for the purpose of travel, we have streamlined identity verification that further secures and enhances the customer experience."
The announcement will serve as a boost for AVSEC Global 2019, which is being held from Sunday, 22 to Tuesday, 24 September at the JW Marriott Marquis, Dubai. The symposium is one of the most significant aviation security events in the region and one of the biggest globally.
In June, Emirates had implemented biometric boarding for passengers on its Washington-Dubai flights. The airline expects to roll out this technology across all its US destination airports. Emirates currently flies to 12 US cities: New York, Newark, Boston, Chicago, Dallas, Houston, Los Angeles, San Francisco, Seattle, Washington, D.C., Orlando and Fort Lauderdale. In October last year, Emirates launched the world's first biometric path to offer customers a smooth and seamless journey at Dubai International airport.
Sep 29, 2019, 8:47 pm
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Emirates announces its first A380 service to Cairo
Dubai, UAE - 29 September 2019: Emirates will be operating its A380 service to Cairo International Airport on 2 October 2019, making it the first scheduled commercial airline to operate an A380 flight into Egypt. With the intent to make the world's largest commercial passenger jet a part of the airline's scheduled service to Cairo, this inaugural flight will re-affirm the airport's infrastructure readiness ahead of regular A380 operations.
The Emirates A380 service will operate as EK 927 and EK 928, departing Dubai at 08:15hrs and arriving in Cairo at 10:00hrs. The flight will depart Cairo at 13:15hrs arriving in Dubai at 18:45hrs on the same day. All timings are local.
Adel Al Redha, Chief Operating Officer, Emirates said: "Our close relationship with Egypt spans over 30 years and we reaffirm our commitment to the country by operating our iconic A380 to Cairo. We are setting the stage to make the popular A380 experience a part of our scheduled service to Cairo. Egypt has always been a significant destination for us in the region, and we are humbled to be able to play a role in making aviation history in Egypt. We are confident that Egyptian travellers will enjoy the Emirates A380 experience, especially our innovative products such as the onboard lounge and shower spa."
The Emirates A380 operating to Cairo is set in a three-class configuration, and will have 426 seats in Economy Class on the lower deck, 76 flat-bed Business Class seats and 14 luxurious First Class Suites. First Class passengers can relax and revitalise in one of the two A380 Shower Spas, and First and Business Class passengers are welcome in the Onboard Lounge to enjoy an extensive range of beverages and delicacies.
Passengers in all classes can enjoy complimentary meals and beverages, Wi-Fi, hospitality and service from multi-national cabin crew and Emirates' award winning 'ice' with up to 4,500 channels of movies, TV programs, music and podcasts. Premium customers, and Platinum and Gold Skywards members can additionally enjoy the dedicated Emirates Lounge in Cairo airport which opened in 2018. Popular destinations on the Emirates network for Egyptian travellers include cities in the Asia, the Americas and Australia such as Beijing, Bangkok, Hong Kong, Sydney, Shanghai, New Delhi, Mumbai, New York and Washington DC.
Emirates started operations to Cairo in April 1986 with three flights a week and since then, has carried more than 7.3 million passengers to and from Cairo. Operations have steadily grown with increases in both frequency and capacity between Cairo and Dubai to match customer demand. Today, Emirates operates 21 weekly flights between Cairo and Dubai. Earlier this year, Emirates announced it will increase the frequency of flights between Dubai and Cairo, adding four additional flights a week to its existing thrice-daily service, starting 28 October 2019, taking the total number of weekly Emirates flights serving Cairo to 25. Globally, the airline employs more than 2,000 Egyptian nationals in a variety of roles across the Emirates Group, including over 1,000 cabin crew.
The Emirates A380 has become one of the most recognised and admired aircraft in the world, and more than 115 million passengers have experienced the airline's flagship since 2008. Emirates currently has 112 A380s in service and 11 pending delivery, and is set to receive 6 A380s this financial year.
Read more
The Emirates A380 service will operate as EK 927 and EK 928, departing Dubai at 08:15hrs and arriving in Cairo at 10:00hrs. The flight will depart Cairo at 13:15hrs arriving in Dubai at 18:45hrs on the same day. All timings are local.
Adel Al Redha, Chief Operating Officer, Emirates said: "Our close relationship with Egypt spans over 30 years and we reaffirm our commitment to the country by operating our iconic A380 to Cairo. We are setting the stage to make the popular A380 experience a part of our scheduled service to Cairo. Egypt has always been a significant destination for us in the region, and we are humbled to be able to play a role in making aviation history in Egypt. We are confident that Egyptian travellers will enjoy the Emirates A380 experience, especially our innovative products such as the onboard lounge and shower spa."
The Emirates A380 operating to Cairo is set in a three-class configuration, and will have 426 seats in Economy Class on the lower deck, 76 flat-bed Business Class seats and 14 luxurious First Class Suites. First Class passengers can relax and revitalise in one of the two A380 Shower Spas, and First and Business Class passengers are welcome in the Onboard Lounge to enjoy an extensive range of beverages and delicacies.
Passengers in all classes can enjoy complimentary meals and beverages, Wi-Fi, hospitality and service from multi-national cabin crew and Emirates' award winning 'ice' with up to 4,500 channels of movies, TV programs, music and podcasts. Premium customers, and Platinum and Gold Skywards members can additionally enjoy the dedicated Emirates Lounge in Cairo airport which opened in 2018. Popular destinations on the Emirates network for Egyptian travellers include cities in the Asia, the Americas and Australia such as Beijing, Bangkok, Hong Kong, Sydney, Shanghai, New Delhi, Mumbai, New York and Washington DC.
Emirates started operations to Cairo in April 1986 with three flights a week and since then, has carried more than 7.3 million passengers to and from Cairo. Operations have steadily grown with increases in both frequency and capacity between Cairo and Dubai to match customer demand. Today, Emirates operates 21 weekly flights between Cairo and Dubai. Earlier this year, Emirates announced it will increase the frequency of flights between Dubai and Cairo, adding four additional flights a week to its existing thrice-daily service, starting 28 October 2019, taking the total number of weekly Emirates flights serving Cairo to 25. Globally, the airline employs more than 2,000 Egyptian nationals in a variety of roles across the Emirates Group, including over 1,000 cabin crew.
The Emirates A380 has become one of the most recognised and admired aircraft in the world, and more than 115 million passengers have experienced the airline's flagship since 2008. Emirates currently has 112 A380s in service and 11 pending delivery, and is set to receive 6 A380s this financial year.
Read more