Stuck in Bali!
#1
Original Poster
Join Date: Sep 2015
Posts: 109
Stuck in Bali!
Hello Fellow Emirati,
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
#2




Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Your Bali pics in Insta look good, how was the snorkelling?
They won't pay for hotel, due to force majeure, that's what travel insurance is for. If you used an FNB Gold or above credit card you could've had travel insurance for free but need to issue policy before trip starts.
Personally I wouldn't mind exploring an Indonesian ferry trip.
They won't pay for hotel, due to force majeure, that's what travel insurance is for. If you used an FNB Gold or above credit card you could've had travel insurance for free but need to issue policy before trip starts.
Personally I wouldn't mind exploring an Indonesian ferry trip.
#3
Original Poster
Join Date: Sep 2015
Posts: 109
Your Bali pics in Insta look good, how was the snorkelling?
They won't pay for hotel, due to force majeure, that's what travel insurance is for. If you used an FNB Gold or above credit card you could've had travel insurance for free but need to issue policy before trip starts.
Personally I wouldn't mind exploring an Indonesian ferry trip.
They won't pay for hotel, due to force majeure, that's what travel insurance is for. If you used an FNB Gold or above credit card you could've had travel insurance for free but need to issue policy before trip starts.
Personally I wouldn't mind exploring an Indonesian ferry trip.
That explains why they seems to unhelpful on Twitter. I've already opened a case with my travel insurer (AIG, via EK) and they seem very happy to pay costs of we are delayed. Might give that a few days before making the trek to Jakarta!
Have already tried a ferry or two on this trip, slightly scary experience for the most part.. the worse bit is the 16h+ train trip after the ferry..
#4


Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,931
Hello Fellow Emirati,
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
#6
Moderator, Emirates




Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
Hello Fellow Emirati,
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
I am in the (enviable?!) position of potentially being stuck on Bali, with DPS closed and emirates having canceled it's daily flights until further notice.
I am due to depart on EK399 on the 30th.
If our flight is canceled or massively delayed, what can I expect from Emirates? Guess it would be asking a bit much for them to foot the bill for our current hotel?
I reached out to EK via Twitter and they have offered to rebook us via Jakarta, but 26+ hours on a bus/ferry/train doesn't sound like the best way to end a holiday!
Any tips, hints and suggestions most welcome!
One option is to take a road trip to the North
Hope you're not impacted too much but I suppose there are worse places to be stuck.
S
Last edited by Saltire74; Nov 27, 2017 at 12:24 pm
#8
Moderator, Emirates




Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
Good to hear there is another option for East Java (as long as GA run some of the services
)S
#9


Join Date: Jan 2017
Location: BRU, CGK, DPS
Programs: EK Silver, QR Gold
Posts: 206
I live in Bali for the moment and have to travel in 12 days from now, hopefully the airport can reopen by then, but hard to predict as it's up to the wind direction..
I am looking in rebooking through CGK, and found out BWX has several flights a day! So that saves the long trek to Lombok or Surabaya.
I might have to take the NAM Air flight as my schedule doesn't work with the GA flights.. Anyone have any experience on NAM? I'd be flying J but not a clue how they are..
I am looking in rebooking through CGK, and found out BWX has several flights a day! So that saves the long trek to Lombok or Surabaya.
Wow....They finally opened it to commercial traffic. I remember them talking about this a few years ago but I think it was put on hold at the time indefinitely due to issues with the runway.
Good to hear there is another option for East Java (as long as GA run some of the services
)
S
Good to hear there is another option for East Java (as long as GA run some of the services
)S
#10
Original Poster
Join Date: Sep 2015
Posts: 109
Hi Folks, an update and a plea for advice!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
#11
Moderator, Emirates




Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
Hi Folks, an update and a plea for advice!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
I would at at least get to Banyuwangi first and probably sooner rather than later. My wife stays in East Java about 2 hours away from Banyuwangi and there is no effects there at present. If you get there first, then you can weigh the options up better.
S
#12


Join Date: Jan 2017
Location: BRU, CGK, DPS
Programs: EK Silver, QR Gold
Posts: 206
Hi Folks, an update and a plea for advice!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
My flight this evening (EK399) has been canceled. I have been rebooked on the 1745 flight out of Jakarta on Friday (the 1st).
Now I just need to get to Jakarta. I originally book to fly from Surabaya Airport, but am starting to dread the cost and hassle of traveling the whole way there overland. BWX is an option, but I'm worried it gets closed again due to its proximity to DPS. To add a further spanner to the works, DPS has reopened, but who knows how long for?!
#13
Original Poster
Join Date: Sep 2015
Posts: 109
Reports from the road are that the drive between Bali and Surabaya is chaos. Tons of busses with stranded tourists and a cyclone is not a great combination.
We have managed to secure a spot on a Lion Air flight to Jakarta this evening (paying for that ticket was a whole nother adventure), so hoping the airport stays open and we actually get on the flight!
We have managed to secure a spot on a Lion Air flight to Jakarta this evening (paying for that ticket was a whole nother adventure), so hoping the airport stays open and we actually get on the flight!
#14


Join Date: Jan 2017
Location: BRU, CGK, DPS
Programs: EK Silver, QR Gold
Posts: 206
Reports from the road are that the drive between Bali and Surabaya is chaos. Tons of busses with stranded tourists and a cyclone is not a great combination.
We have managed to secure a spot on a Lion Air flight to Jakarta this evening (paying for that ticket was a whole nother adventure), so hoping the airport stays open and we actually get on the flight!
We have managed to secure a spot on a Lion Air flight to Jakarta this evening (paying for that ticket was a whole nother adventure), so hoping the airport stays open and we actually get on the flight!
And yeah I've read about that before, a pain without an Indonesian debit card, which I luckily have. Did you have to go to one of the ATM's to make the payment?




