Emirates Skywards Password Reset
Sep 14, 2017 | 5:34 pm
#1
Original Poster
Join Date: Jun 2017
Location: Wellington, NZ
Programs: NZ Koru Plat *G; QF Plat OWE; Hertz PC; EVT Stays Plat; ALL Accor Silver
Posts: 60
Emirates Skywards Password Reset
I just got prompted to reset my password online this morning while trying to login to Skywards. I've just returned home from an overseas trip so was accessing from our home laptop, and not my work laptop or iPad which is how I usually access my FF accounts. It's the first time I've been prompted to do this by EK.
As such, I was wondering if anyone else has had a similar experience recently, or worse still, had their Skywards account 'hacked'? Perhaps EK are actively upping their online privacy/security settings, courtesy of more traffic through emirates.com and/or increases in the number/severity of perceived cyber threats?
As such, I was wondering if anyone else has had a similar experience recently, or worse still, had their Skywards account 'hacked'? Perhaps EK are actively upping their online privacy/security settings, courtesy of more traffic through emirates.com and/or increases in the number/severity of perceived cyber threats?
Sep 14, 2017 | 10:26 pm
#2
Join Date: Dec 2012
Location: Australia
Posts: 37
Yes I have just had to reset my password which I did. Had a lot of problems getting back in again. I have just reset it again. Hopefully will have a better experience now. I was trying to book seats on four flights. Took forever.
Sep 16, 2017 | 3:24 pm
#5
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Nothing for me, for those who had to change it, how long ago previously had you changed it? I changed mine about 6 months ago. If there was a breach perhaps it occurred 1-2 years ago and they only discovered it now but are only forcing resets on accounts with passwords that haven't been changed since
Sep 16, 2017 | 6:11 pm
#6
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
Nothing from my side , account since 2013 with no password changes. I wonder if this could be regionally issued , noticed the first two posters are located in the Australia region , not sure about Zol/Jah718 thou. Picked up a few reports of hacks of BA Exec club account recently within the BA forum in the last two months , mainly caused by people connecting to dodgy internet networks then going and logging into their FFP accounts , most were doing this in airport lounges. HK was the last location i believe this happened that i can remember.
Sep 16, 2017 | 10:04 pm
#7
Join Date: Nov 2013
Location: London, Dubai, Hong Kong
Programs: EK Platinum, BA/SQ Gold, HHonors Diamond, IHG Spire, Marriott Platinum
Posts: 139
I have not had anything and logged in fine this morning to check for upgrade availability.
I think the worst one that truly annoyed me is when paypal said my password was too basic and it could be easily hacked. I dont think a password such as "6azXkwQ6tR2YBs6y" is basic at all.
I think the worst one that truly annoyed me is when paypal said my password was too basic and it could be easily hacked. I dont think a password such as "6azXkwQ6tR2YBs6y" is basic at all.
Sep 17, 2017 | 11:05 pm
#11
Original Poster
Join Date: Jun 2017
Location: Wellington, NZ
Programs: NZ Koru Plat *G; QF Plat OWE; Hertz PC; EVT Stays Plat; ALL Accor Silver
Posts: 60
First time that I've changed my password in 3 years. It's actually the first time that I've been prompted across any of my FF/Hotel/Rental Car accounts to re-set my password.
Sep 18, 2017 | 3:54 am
#13
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,826
I have a theory...
My previous password had special characters ($ & * etc.).
When I tried to register a new password with special characters, the password was refused, and the message said that special characters were not allowed.
So, maybe only people with special characters in their passwords are being forced to change?
Great work EK... forcing people to have less secure passwords
My previous password had special characters ($ & * etc.).
When I tried to register a new password with special characters, the password was refused, and the message said that special characters were not allowed.
So, maybe only people with special characters in their passwords are being forced to change?
Great work EK... forcing people to have less secure passwords
Sep 18, 2017 | 9:07 am
#15
Join Date: Feb 2015
Location: Kuwait
Programs: BA Gold, Qatar Platinum
Posts: 181
Same reset required for me - really unhelpfully just before a flight. The app doesn't tell you any detail, just doesn't let you in.
Then, as I was locked out, on board wifi wouldn't let me log in! It suggests to try again or if it doesn't work log in as a guest, however once you click the 'guest' option - you can't go back to the skywards login - no matter what I tried!
So epic Wifi fail for me yesterday
oh well, I drank instead!
Then, as I was locked out, on board wifi wouldn't let me log in! It suggests to try again or if it doesn't work log in as a guest, however once you click the 'guest' option - you can't go back to the skywards login - no matter what I tried!
So epic Wifi fail for me yesterday
oh well, I drank instead!
