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-   -   OnAir not really working (https://www.flyertalk.com/forum/emirates-skywards/1844451-onair-not-really-working.html)

Will08 Sep 20, 2017 12:25 am


Originally Posted by Seat54 (Post 28836883)
I'm back on Emirates soon, anybody want to comment about wifi speed these days on the 380, has it improved ?

I remember doing a FaceTime call on it at the start, last time it was struggling with emails. It teases you with the header and then you wait and wait and finally the one sentence appears.

I flew EK029 on Monday, totally unusable after logging in, spent 25 minutes waiting for pages to load then gave up.

DYKWIA Sep 20, 2017 1:16 am


Originally Posted by Will08 (Post 28837029)
I flew EK029 on Monday, totally unusable after logging in, spent 25 minutes waiting for pages to load then gave up.

Yes - that was pretty much my experience on 3 recent A380 sectors.

I couldn't get to the log in screen on the 777 sector. They eventually switched it off, so you couldn't even see the network.

Will08 Sep 21, 2017 2:53 am


Originally Posted by DYKWIA (Post 28837127)
Yes - that was pretty much my experience on 3 recent A380 sectors.

I couldn't get to the log in screen on the 777 sector. They eventually switched it off, so you couldn't even see the network.

Must be frustrating for those that actually pay for it.

mannimagus Sep 21, 2017 5:51 am


Originally Posted by Seat54 (Post 28836883)
I'm back on Emirates soon, anybody want to comment about wifi speed these days on the 380, has it improved ?

I remember doing a FaceTime call on it at the start, last time it was struggling with emails. It teases you with the header and then you wait and wait and finally the one sentence appears.

Was on 2 different A380 routes in the last 2 weeks, worked just fine. A bit patchy here and there, but for the most part was alright. Both were nearly full flights, so lots of people logged in as soon as it came online. I think if you stick to simple usage, like texting on iMessage/whatsapp etc, you'll be fine.

The 777 OnAir system also worked fine.

Wtravel Sep 24, 2017 9:14 am


Originally Posted by Will08 (Post 28837029)
I flew EK029 on Monday, totally unusable after logging in, spent 25 minutes waiting for pages to load then gave up.

Pretty much the same experience here, mostly unusable with the new “pricing” structure.

RichardAtCT Sep 27, 2017 9:00 am

I thought given the recent comments, a report from "the field" would be helpful.
EK773 (CPT-Dubai B777) Skyward Silver, free wi-fi for the full flight. Perfectly unable (currently posting from onboard!).
You aren't going to be steaming movies, but perfect for social media and Whatsapp etc. Not having a time limit on the connect is also pretty great!

skywardhunter Sep 27, 2017 9:10 am


Originally Posted by RichardAtCT (Post 28864687)
Perfectly unable (currently posting from onboard!)

:confused: Very helpful! :D

RichardAtCT Sep 27, 2017 9:16 am


Originally Posted by skywardhunter (Post 28864729)
:confused: Very helpful! :D

*usable
I blame the slow wifi and the G&Ts.

Seat54 Sep 27, 2017 10:11 am

On A6-EDJ a lovely 11 year old A380. Going to try the WiFi today on the LHR-DXB sector and see whether it's any better than the usual slowness.

RichardAtCT Sep 27, 2017 10:30 am


Originally Posted by skywardhunter (Post 28864729)
:confused: Very helpful! :D


Originally Posted by Seat54 (Post 28864981)
On A6-EDJ a lovely 11 year old A380. Going to try the WiFi today on the LHR-DXB sector and see whether it's any better than the usual slowness.

Does EK do returns on the same plane out of dubai? If yes, I think you are bringing my flight from DXB-LHR in for me. Thanks!

skywardhunter Sep 27, 2017 12:00 pm


Originally Posted by RichardAtCT (Post 28865053)
Does EK do returns on the same plane out of dubai? If yes, I think you are bringing my flight from DXB-LHR in for me. Thanks!

Not generally, it may happen coincidentally

Seat54 Sep 27, 2017 2:15 pm

In the past this flight had a habit of going back to LHR in the morning. But that was a long time ago. Anyway WiFi working getting up to 11k/s which makes this and social apps quite acceptable. Even email not bad. Although they just reset it over turkey. There does seem to be some improvements since the change to the policy however only 130 down in Y and 63 in J so it's a relaxed flight.

Going off topic the food was meh ! And the greasy chicken sandwich was acceptably solid and inedible.

skywardhunter Sep 29, 2017 9:02 am

Working perfectly now on 773 (CPT-DXB)


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