Skywards silver priority boarding
#1
Original Poster


Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 798
Skywards silver priority boarding
Hey guys, I know this is a small matter, but I am just curious about the workings. Flew DUB - DXB - BAH return this week and on boarding at DUB and BAH, the priority queue said first, business, platinum, gold and silver.
Prioiryy boarding is a listed benefit of silver and I had no issues using it in the above airports.
However, I am currently sitting at the gate in DXB in concourse B, and at the gate both the entrance to the gate area and the separate seating area list first, business, platinum and gold.
Why is there priority boarding for silvers at outstations and not at DXB?
I didn't experience this on the outbound as boarded directly from concourse A business lounge, so not sure what the sign said there.
Thanks!
Prioiryy boarding is a listed benefit of silver and I had no issues using it in the above airports.
However, I am currently sitting at the gate in DXB in concourse B, and at the gate both the entrance to the gate area and the separate seating area list first, business, platinum and gold.
Why is there priority boarding for silvers at outstations and not at DXB?
I didn't experience this on the outbound as boarded directly from concourse A business lounge, so not sure what the sign said there.
Thanks!
#2
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
Silver tier do get priority boarding fullstop , I would be shocked to learn that it has been stripped in DXB ! I think it must be a typo unles I am misinformed , maybe double check with staff 👍🏼
#3
Original Poster


Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 798
Quick update, they just made announcement over the intercom that all first, business, plat, gold and silver can board at their leisure. Strange that the signs are different here than elsewhere though.....
#5




Join Date: Jul 2007
Location: Sydney (for now), GVA (only in my memories)
Programs: QF Lifetime Silver (big whoop)
Posts: 9,364
Well, yes and no. In GVA (twice now) when it's been a bus gate, they call for (1) First and Business (I guess so it's easier to get them on their own bus), then (2) passengers with children*, and only then (3) Silver/Gold/Platinum. I assume if there's anyone left after that, they get called last.
My flight last week coincided with the beginning of school holidays, so I stood there with the handful of Silver/Gold/Plat watching the hordes of families go ahead of us. The (very few) seats on the Y bus were fully occupied by 4 year olds and their parents. So much for "priority."
(*They actually said "children under 3 years old" but everyone with kids up to about 12 years old joined the line at that point.)
My flight last week coincided with the beginning of school holidays, so I stood there with the handful of Silver/Gold/Plat watching the hordes of families go ahead of us. The (very few) seats on the Y bus were fully occupied by 4 year olds and their parents. So much for "priority."
(*They actually said "children under 3 years old" but everyone with kids up to about 12 years old joined the line at that point.)
#6
Moderator, Emirates




Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
I think I mentioned this on another thread quite some time ago but the same was confirmed by some of our more regular flyers. It is strange that the signage in DXB doesn't reflect the benefit, but same as you heard, they did announce it for boarding.
S
S
#7
Join Date: May 2016
Programs: EK Gold, TK Elite, Marriott Rewards, Global Entry, MileagePlus
Posts: 257
I've seen this at some outstations too. They're not consistent in the signage and even miss silvers in the announcements from time to time. When I was a silver I always boarded with First/Business and they never gave me any trouble.
#8




Join Date: Jul 2007
Location: Sydney (for now), GVA (only in my memories)
Programs: QF Lifetime Silver (big whoop)
Posts: 9,364
This last time, someone was roaming the gate area prior to boarding to check passports and scribble on the BP; she explicitly told me "they'll call First and Business first, then Silver/Gold/Plat after that." Which was strictly true, although she neglected to mention that "anyone with children" was in between F/J and S/G/P.
#9




Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Well, yes and no. In GVA (twice now) when it's been a bus gate, they call for (1) First and Business (I guess so it's easier to get them on their own bus), then (2) passengers with children*, and only then (3) Silver/Gold/Platinum. I assume if there's anyone left after that, they get called last.
My flight last week coincided with the beginning of school holidays, so I stood there with the handful of Silver/Gold/Plat watching the hordes of families go ahead of us. The (very few) seats on the Y bus were fully occupied by 4 year olds and their parents. So much for "priority."
(*They actually said "children under 3 years old" but everyone with kids up to about 12 years old joined the line at that point.)
My flight last week coincided with the beginning of school holidays, so I stood there with the handful of Silver/Gold/Plat watching the hordes of families go ahead of us. The (very few) seats on the Y bus were fully occupied by 4 year olds and their parents. So much for "priority."
(*They actually said "children under 3 years old" but everyone with kids up to about 12 years old joined the line at that point.)
#10
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
You should try EY J priority boarding in JNB. Bus gate, call J (no F on this flight), we get on the bus, then have to stand and wait 15 mins while the call Y and fill up the bus with Y. So we're crammed into the bus standing 15 mins and then last out of the bus and up the stairs because of that. Utterly ridiculous
#11
Join Date: May 2016
Programs: EK Gold, TK Elite, Marriott Rewards, Global Entry, MileagePlus
Posts: 257
in both my experiences at GVA, Silver/Gold passengers tried to board with F/J and were told to wait to one side.
Once again we learn that all outstation are not identical!
#12
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
I haven't had a remote stand in DXB for quite a while now , when flying Y. So if you are silver/gold you get J bus and Plat First bus or is is Y all the way. I should know this but every time i get remote stand i am in F/J
#13




Join Date: Dec 2014
Programs: OZ Diamond, QR Gold, HH Gold, IHG Plat, Accor Plat
Posts: 714
Not all airports are the same and some lack even the most basic facilities. In airports which lack facilities and have large volumes of Skywards members, some benefits have to be withdrawn as if you can only rent three check in counters during your check in period - and have an aircraft with 1st, J and Y config (like EK does), your 1st and J class counter will not be very premium if you have hoardes of Golds and Silvers trying to check in at them along with the revenue pax.
#14
Join Date: Dec 2015
Location: DXB
Programs: QR Privilege Club Platinum, EK Skywards Gold, IHG Platinum Ambassador
Posts: 141
I was waiting to board a BA flight out of DXB last year where the line to board for F, J and exec club members was longer than the one for pax in Y...
#15




Join Date: Dec 2014
Programs: OZ Diamond, QR Gold, HH Gold, IHG Plat, Accor Plat
Posts: 714
Likewise, you may have to rearrange boarding if you have a limited number of buses as some outstations do.

