Emirates queue management - Dubai style
#1
Original Poster

Join Date: Dec 2013
Programs: BAEC Bronze, HHonors Gold
Posts: 39
Emirates queue management - Dubai style
I've just experience the joys of Emirates (non) queue management in dubai for a recent Mumbai flight.
Firstly I had to make a mad dash to the gate after the display sign showed "Final Call" 20 minutes before the time on my boarding pass. This seemed to be a mistake so a red face from my exertions for nothing.
But the queue management was rally something else. Call for first and business passengers only led to a large scrum at the relevant queue, with quite a few people bu,ping and shoving past me. Seemed to be a lot of people for a relatively small business class section. I managed to view a few boarding cards as we queued for inspection at the gate and the main shovers were economy passengers. They got to the gate and I thought 'Ha, karma time, you'll be heading back out again" only to be a little surprised when they got let through.
Now I don't want to be too snobby about this, I've travelled economy lots of times delivering envious looks at the privileged few. But what is the point of calling first and business only if you then let anyone on the plane at that point? Why bother? Wish I'd stayed in the lounge for another 20 minutes now.....
(After all that the flight was pretty good, very nice wine at 9 in the morning!)
Firstly I had to make a mad dash to the gate after the display sign showed "Final Call" 20 minutes before the time on my boarding pass. This seemed to be a mistake so a red face from my exertions for nothing.
But the queue management was rally something else. Call for first and business passengers only led to a large scrum at the relevant queue, with quite a few people bu,ping and shoving past me. Seemed to be a lot of people for a relatively small business class section. I managed to view a few boarding cards as we queued for inspection at the gate and the main shovers were economy passengers. They got to the gate and I thought 'Ha, karma time, you'll be heading back out again" only to be a little surprised when they got let through.
Now I don't want to be too snobby about this, I've travelled economy lots of times delivering envious looks at the privileged few. But what is the point of calling first and business only if you then let anyone on the plane at that point? Why bother? Wish I'd stayed in the lounge for another 20 minutes now.....
(After all that the flight was pretty good, very nice wine at 9 in the morning!)
#2
Join Date: Sep 2014
Location: London, England
Programs: Skywards Gold
Posts: 23
First and business class passengers in DXB on most gates have their boarding level, however, if u were in the transit (gate) level then you should have made yourself known to the staff then they board you straight away
#5


Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 2,031
#8
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,074
#9

Join Date: Nov 2014
Location: Kuwait
Programs: WoH Globalist
Posts: 607
#10
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,074
Silver can enjoy priority check-in, excess baggage, additional miles and onboard upgrade. That's not bad.
As for priority boarding, I'm OK as long as they are separated from FCL/Plat as in some outstations.
No longer than this morning, almost 10 Y pax passed running in front of me to board an outbound flight. As they had green tabs, I thought the gate agent would reject them, but as he let them through after checking thoroughly the BP, I understood they were skywards.
No real trouble, but, that's clearly not a premium boarding ...
God, prevent us from americanization ...
#11
Join Date: Jul 2014
Programs: Skywards
Posts: 937
#12

Join Date: Nov 2014
Location: Kuwait
Programs: WoH Globalist
Posts: 607
No longer than this morning, almost 10 Y pax passed running in front of me to board an outbound flight. As they had green tabs, I thought the gate agent would reject them, but as he let them through after checking thoroughly the BP, I understood they were skywards.
No real trouble, but, that's clearly not a premium boarding ...
God, prevent us from americanization ...
No real trouble, but, that's clearly not a premium boarding ...
God, prevent us from americanization ...

They really screw up my boarding experience when I fly F/J class and the agent calls "F/J passengers boarding only." Can't they wait for their turn? Why be in such a rush when it's not your turn yet to board the aircraft?
#13
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,835
It used to be F/J, Gold and Silver. In this case, they've as much right as you to be boarding.
#14
FlyerTalk Evangelist


Join Date: Jan 2010
Posts: 10,068
Maybe they have another reason, like wanting to guarantee sufficient overhead storage space in the vicinity of their seat.
#15
FlyerTalk Evangelist



Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,340
Well, I'd guess their reasons to want to be first on board are much the same as yours ...




