Hypothetical Delay Question.
Aug 28, 2014 | 12:39 am
#1
Original Poster
Join Date: Feb 2012
Location: EK38 more often than not...
Programs: EK Gold
Posts: 689
Hypothetical Delay Question.
Kinda based on a true story...
Last week EK40 (A6-EBL) went tech at BHX and was delayed approx 27 hours.
I wasn't on it however I always travel business from BHX so would have been in the lounge. However when they finally decided to cancel it, would I have been sent home? I live about half an hour away from BHX or would they have put me in a hotel?
I wondered if there was a if you lived in a 10 mile radius kind of rule. Also what about the economy passengers, same thing? I know a few people travel up from Bristol etc to depart from BHX.
Last week EK40 (A6-EBL) went tech at BHX and was delayed approx 27 hours.
I wasn't on it however I always travel business from BHX so would have been in the lounge. However when they finally decided to cancel it, would I have been sent home? I live about half an hour away from BHX or would they have put me in a hotel?
I wondered if there was a if you lived in a 10 mile radius kind of rule. Also what about the economy passengers, same thing? I know a few people travel up from Bristol etc to depart from BHX.
Aug 28, 2014 | 12:44 am
#2
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Silver, BAC Gold, IC Plat Amb, LH FTL
Posts: 2,053
I'm not sure EK know where you live (they may know the address of the cardholder who paid for the flight but not necessarily the same thing). I think it would be up to you but I would much rather travel 10 miles home than go through the whole hotel allocation process and end up in one of the hotels around the NEC and BHX.
Aug 28, 2014 | 1:22 am
#3
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,850
You would end up in a hotel, J in a 5-star and Y in a 4-star. Or at least this is based on my experience
Aug 28, 2014 | 10:34 pm
#4
Join Date: Jul 2007
Location: Sydney (for now), GVA (only in my memories)
Programs: QF Lifetime Silver (big whoop)
Posts: 9,287
Hypothetical answer
I can't speak to what EK would do at BHX, but two incidents on other airlines:
In 2002 a late evening flight from SYD on Thai was delayed with a last minute mechanical problem. After a few hours, due to the airport curfew, we were offloaded and departure was rescheduled for the next morning (time TBD). We were offered the choice of an airport hotel or "making our own arrangements". It was 12:30 am at that point, I live an hour (and $150 taxi ride) from the airport and they didn't have a specific time for the next morning, so I took the hotel option.
In another case, the AZ (never again!) flight from Sydney was delayed by 24 hours. This was known in advance and they were supposed to notify me but hadn't, so I arrived at the airport to be rudely told "come back tomorrow". I was the only passenger there at the time, so they seemed to have contacted most of the other passengers before they left for the airport. (They made up excuses about not having my phone number(s) and were rude about reimbursing the extra taxi fares, and then they lost my luggage for two days, but that's for another thread. Still, never again.
)
In 2002 a late evening flight from SYD on Thai was delayed with a last minute mechanical problem. After a few hours, due to the airport curfew, we were offloaded and departure was rescheduled for the next morning (time TBD). We were offered the choice of an airport hotel or "making our own arrangements". It was 12:30 am at that point, I live an hour (and $150 taxi ride) from the airport and they didn't have a specific time for the next morning, so I took the hotel option.
In another case, the AZ (never again!) flight from Sydney was delayed by 24 hours. This was known in advance and they were supposed to notify me but hadn't, so I arrived at the airport to be rudely told "come back tomorrow". I was the only passenger there at the time, so they seemed to have contacted most of the other passengers before they left for the airport. (They made up excuses about not having my phone number(s) and were rude about reimbursing the extra taxi fares, and then they lost my luggage for two days, but that's for another thread. Still, never again.
)