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-   -   EK Chauffeur Drive Discussion Thread (https://www.flyertalk.com/forum/emirates-skywards/1601745-ek-chauffeur-drive-discussion-thread.html)

thijsseh Mar 29, 2019 3:43 am


Originally Posted by thijsseh (Post 30804335)
The chauffeur drive feature on the EK website was changed a bit a few months ago.
The distance allowed used to be either 'driven miles' or 'radius'. But now it says 'distance covered' (which suggests 'driven miles') and at the same time shows a red circle (which suggests 'radius'). Any idea what it actually is?
I need to go from LHR to Canterbury. Canterbury is within the 'red circle'. But at the same time, it is 111 driven miles! I have booked a car on MMB (there are two of us, on separate PNR's, but of course only one car booked). What will happen on arrival at LHR? Also, for some other destinations the website gives a rate per excess mile to be paid to the driver, but for LHR it just says 'includes all London postcodes 'and nothing about excess mileage. So will they just refuse to take us?
Normally we fly to LGW, which is less than 70 driven miles, so not an issue. But there were no J Saver fares to LGW available when we booked, hence the change to LHR.

In the past we have happily paid excess mileage in AMS, so I am not averse to paying for the excess now either. But I don't want to find out on arrival that we have to take the tube to Victoria, a train to Canterbury East and taxi or walk home.....

Just an update on the above for the benefit of others:
I phoned the call centre about a week before the flight and asked the 'radius' vs. 'driven miles' question. The agent was sure that it was 'radius' for London and offered to check in some sort of app they seem to have. I gave my postcode but the app was confused about that. In the end we left it that as long as my destination was inside the red circle on the web page it would be OK (and if it was further I could pay the driver by card).
On arrival I asked the dispatcher if my address was inside CD 'range' and he confirmed that it was the case. A few minutes later, we were on our way on a 1 hour 50 minute drive. To do this by public transport would of course have been entirely possible but uncomfortable with bags on the tube to Victoria and then a train. A major 'faff'!

Excellent outcome! ^

Zol Mar 31, 2019 7:19 pm


Originally Posted by thijsseh (Post 30942053)
Just an update on the above for the benefit of others:
I phoned the call centre about a week before the flight and asked the 'radius' vs. 'driven miles' question. The agent was sure that it was 'radius' for London and offered to check in some sort of app they seem to have. I gave my postcode but the app was confused about that. In the end we left it that as long as my destination was inside the red circle on the web page it would be OK (and if it was further I could pay the driver by card).
On arrival I asked the dispatcher if my address was inside CD 'range' and he confirmed that it was the case. A few minutes later, we were on our way on a 1 hour 50 minute drive. To do this by public transport would of course have been entirely possible but uncomfortable with bags on the tube to Victoria and then a train. A major 'faff'!

Excellent outcome! ^

I believe specifically for LHR, CD is covered anywhere inside the M25

thijsseh Apr 1, 2019 12:28 am


Originally Posted by Zol (Post 30950706)
I believe specifically for LHR, CD is covered anywhere inside the M25

Yes, indeed ‘all Greater London postcodes’ (which translates more or less to ‘inside the M25’) is specifically mentioned for LHR and LGW. But these are all FAR less than 70 miles. (mine is a CT1 postcode)

rowanparker Apr 13, 2019 9:52 pm

Not sure if it's been posted earlier, but found out today that:


Since the 1st of April 2019 , the maximum distance allowed for Sydney chauffeur is 80 driven kilometres
This is a doubling of the previous range. No more having the driver drop me off at a relative's house half way between home.

flybie Apr 13, 2019 9:59 pm

Booked using JAL miles for EK first class. Tried to see if I could get driver in Dubai airport, got declined because the First class was booked using JAL miles.

thijsseh Apr 13, 2019 11:20 pm


Originally Posted by flybie (Post 30997868)
Booked using JAL miles for EK first class. Tried to see if I could get driver in Dubai airport, got declined because the First class was booked using JAL miles.

Since March 1, award bookings do no longer qualify for CD, whether they are Skywards or partner miles. Same for Y to J upgrades.

skywardhunter Apr 13, 2019 11:35 pm


Originally Posted by thijsseh (Post 30997989)


Since March 1, award bookings do no longer qualify for CD, whether they are Skywards or partner miles. Same for Y to J upgrades.

Partner award bookings didn't qualify long before that, already

DYKWIA Apr 14, 2019 1:27 am


Originally Posted by skywardhunter (Post 30998014)
Partner award bookings didn't qualify long before that, already

FTFY :)

skywardhunter Apr 14, 2019 1:46 am


Originally Posted by DYKWIA (Post 30998161)
FTFY :)

Ah yes thanks

BadoRas Apr 14, 2019 12:42 pm


Originally Posted by skywardhunter (Post 30998190)
Ah yes thanks


Originally Posted by thijsseh (Post 30951298)


Yes, indeed ‘all Greater London postcodes’ (which translates more or less to ‘inside the M25’) is specifically mentioned for LHR and LGW. But these are all FAR less than 70 miles. (mine is a CT1 postcode)

It is definitely 70 mile radius. 18 months ago I took a CD from Swindon to LHR, and when the booking was being confirmed, I was told Swindon was just inside the 70 mile radius and there would be no charge for the journey

Traveler Dave Apr 14, 2019 11:52 pm


Originally Posted by BadoRas (Post 30999609)
It is definitely 70 mile radius. 18 months ago I took a CD from Swindon to LHR, and when the booking was being confirmed, I was told Swindon was just inside the 70 mile radius and there would be no charge for the journey

i thought they were on the metic system on that side of the pond? ;)

TD

skywardhunter Apr 15, 2019 12:13 am


Originally Posted by Traveler Dave (Post 31001286)


i thought they were on the metic system on that side of the pond? ;)

TD

The UK is the one place other than the US that doesn't seem to understand how to count in a logical manner. I think the UK is technically semi-metric, but they use miles for distances and speed, and stone for weight, though this may be colloquial, not sure if it's the legal standard unit

BadoRas Apr 16, 2019 3:41 am


Originally Posted by skywardhunter (Post 31001329)
The UK is the one place other than the US that doesn't seem to understand how to count in a logical manner. I think the UK is technically semi-metric, but they use miles for distances and speed, and stone for weight, though this may be colloquial, not sure if it's the legal standard unit

Like their Brexit deliberations, they insist on wanting a bit of both. With no clear outcome in sight!

Nizar Apr 22, 2019 12:40 am

Anyone flown to/from CDG recently in F ?
Which car(s) have you had ?
And yes I've read the wiki, just wondering what the latest is.
Cheers

sydtogla Apr 22, 2019 1:04 am

Glad to hear Brunel are finally off the contract in SYD and BNE. Some of the worst CDs I've had. Not all of them are bad, but terrible working conditions for drivers leading to lower quality product, drivers getting lost, drivers soliciting tips and a general lack of professionalism.

Would love to see some more of the network up to LHR standards. Still can't be beaten across the network.


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