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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Emirates | Skywards (https://www.flyertalk.com/forum/emirates-skywards-490/)
-   -   EK Chauffeur Drive Discussion Thread (https://www.flyertalk.com/forum/emirates-skywards/1601745-ek-chauffeur-drive-discussion-thread.html)

pomkiwi Jan 8, 2019 4:47 am
Originally Posted by christianj (Post 30621644)
Just saw this on one of the blogs and happy I did because I have a Business Class award reservation in June from ATH-EWR that I had not booked the chauffeur service for. Just booked and reservation is confirmed. I would think if we booked previous to the 3/1 date and have a confirmation number that we are good to go.
I've also just made a CD booking for a reward flight in F that is in May - it states that the booking is confirmed. However I do remember several years ago having a confirmed CD booking in Australia that was cancelled by EK when the rules for eligibility for trans-Tasman itineraries were tightened up (even though it was part of a UK return trip).

dhuey Jan 13, 2019 9:21 am
Looks like I’m getting in close to the end with my F award. Even with their bargaining power, the black sedans must be petty pricey for EK here in the SF Bay Area. Retail for my Berkeley to SFO trip is about $150 each way on Uber Black. I can see why they’re getting tired of shuttling us mileage cheapskates.

BadoRas Jan 19, 2019 6:59 pm
I have a friend flying SIN-DXB on 6 March. She has already booked her trip and upgraded with miles 3 weeks ago Y to J. So it is an existing booking made well in advance of 1 March.

The wording of the changes references NEW bookings made after 1 March will be ineligible. So I can only assume that her booking made well before 1 March will be honoured even though the booking is for 5 days after 1 March.

She is nervous about a no-show and needs reassurance she will be picked up. I'm fairly confident her CD will be there for her, but I'd appreciate the opinion of others in this forum. Am I correct?

skywardhunter Jan 20, 2019 12:26 am
Originally Posted by BadoRas (Post 30676438)
I have a friend flying SIN-DXB on 6 March. She has already booked her trip and upgraded with miles 3 weeks ago Y to J. So it is an existing booking made well in advance of 1 March.

The wording of the changes references NEW bookings made after 1 March will be ineligible. So I can only assume that her booking made well before 1 March will be honoured even though the booking is for 5 days after 1 March.

She is nervous about a no-show and needs reassurance she will be picked up. I'm fairly confident her CD will be there for her, but I'd appreciate the opinion of others in this forum. Am I correct?
Yes 100% if she books her CD (wording refers to CD booking, not ticket) before 1 March it will be honoured evneif it's ojlo in August. This has also been explicitly confirmed by EK in Twitter, in an e-mail to travel agents and you can always call them and ask

BadoRas Jan 20, 2019 12:57 am
Thanks for that. Much appreciated

meditek Jan 20, 2019 2:41 am
Originally Posted by BadoRas (Post 30676438)
I have a friend flying SIN-DXB on 6 March. She has already booked her trip and upgraded with miles 3 weeks ago Y to J. So it is an existing booking made well in advance of 1 March.

The wording of the changes references NEW bookings made after 1 March will be ineligible. So I can only assume that her booking made well before 1 March will be honoured even though the booking is for 5 days after 1 March.

She is nervous about a no-show and needs reassurance she will be picked up. I'm fairly confident her CD will be there for her, but I'd appreciate the opinion of others in this forum. Am I correct?
I think you're fine. If in doubt phone Emirates Customer Services. I had a similar problem last year with a £50 discount that I was due for booking before a cut off date. They honoured it.
David

Zol Jan 20, 2019 5:21 pm
Whatever the case, they wouldn't confirm the booking and not turn up on the day. If the CD is confirmed (even if not eligible), the car will be there.

sydtogla Jan 20, 2019 6:25 pm
This hasn't been discussed much yet. I will say that the GLA CD standards are much higher than the EDI ones. I've had two untidy cars from EDI so far. I've had a good mix in GLA, always sparkling clean and occasionally 7 Series/ S class in J. EDI I got a 2014 E Class estate twice.

Also does anyone else ask them not to send a MB Viano for J pickup (ex UK sometimes) when you're on your own? I find it hard to talk to the driver in those cars.

dhuey Jan 20, 2019 11:00 pm
Originally Posted by Zol (Post 30679604)
Whatever the case, they wouldn't confirm the booking and not turn up on the day. If the CD is confirmed (even if not eligible), the car will be there.
Yes, the email or text confirmation messages from the chauffeur service should come in a day or two before departure. If that happens, it’s on and no need to worry. I would be concerned, though, if there is no confirmation inside of 24 hours. Then I’d make some calls.

ft101 Jan 21, 2019 3:36 am
Originally Posted by sydtogla (Post 30679792)
This hasn't been discussed much yet. I will say that the GLA CD standards are much higher than the EDI ones. I've had two untidy cars from EDI so far. I've had a good mix in GLA, always sparkling clean and occasionally 7 Series/ S class in J. EDI I got a 2014 E Class estate twice.
I haven't used EDI yet but will be arriving there in Y soon, so still won't test out the chauffeur service. Do you know what company they use?

Zol Jan 21, 2019 2:24 pm
Originally Posted by dhuey (Post 30680430)


Yes, the email or text confirmation messages from the chauffeur service should come in a day or two before departure. If that happens, it’s on and no need to worry. I would be concerned, though, if there is no confirmation inside of 24 hours. Then I’d make some calls.
Not necessarily, whilst I have had a confirmation call in SYD that was more as they wanted to alter my pick-up time (it was too early a pickup for EK415), I seldom get a call anywhere but I do get a text in DXB.

thijsseh Jan 21, 2019 2:33 pm
Originally Posted by Zol (Post 30682975)
Not necessarily, whilst I have had a confirmation call in SYD that was more as they wanted to alter my pick-up time (it was too early a pickup for EK415), I seldom get a call anywhere but I do get a text in DXB.
I always get a call in both CPT (Bidvest) and LGW (Carey)

sydtogla Jan 21, 2019 10:35 pm
Originally Posted by ft101 (Post 30680913)
I haven't used EDI yet but will be arriving there in Y soon, so still won't test out the chauffeur service. Do you know what company they use?
According to my drivers ‘We’re a new outfit. We supply our own cars’. That’s all the info I have but it’s clear that it’s not a big company and from what I’ve heard at GLA it was a bit of a sore point that the same company didn’t get the contract.

Will08 Jan 21, 2019 11:09 pm
Originally Posted by thijsseh (Post 30683013)


I always get a call in both CPT (Bidvest) and LGW (Carey)
Agree - I always get calls at MAN, LGW, LHR,
Both times in SYD
Email at BKK every time

Bouncingsouls Jan 22, 2019 6:39 am
Originally Posted by Will08 (Post 30684485)
Agree - I always get calls at MAN, LGW, LHR,
Both times in SYD
Email at BKK every time
always get a text message at BKK and SIN


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