Emirates.com Booking Help

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Jan 20, 2014 | 11:51 am

alexmom

Original Poster

Join Date: Mar 2013

Posts: 35

Emirates.com Booking Help

I'm trying to find the price for the following trip for 1 adult+1child tickets:

4/5/2014: CMH-DXB-CGK
4/21/2014: CGK-DXB-CMH

In Economy, I found the total price to be $3179 for:
- AA3145/EK202/EK256
- EK357/EK201/AA3535

But the layover in JFK for the outbound is 7:40, and I saw that there are later flight on Delta with shorter layover (3:40). But when I pick the Delta connections, the price jumps to $25442!!

Here are the flights:
- DL4087/EK202/EK256
- EK357/EK201/DL2969

I don't understand what's going on. That $25442 doesn't looks right. Is there something wrong with their online booking site?

Jan 20, 2014 | 6:31 pm

sadiqhassan

Join Date: Jan 2005

Location: Pennsylvania

Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist

Posts: 9,791

The EK fares from CMH-CGK only allow travel on AA for the intra USA segement. So basically the EK site is pricing a much (much much) more expensive ticket that allows travel on DL. These are the routing rules

Code:

   V FARE BASIS     BK    FARE   TRAVEL-TICKET AP  MINMAX  RTG
  1   KLXIPUS1       K‡R   988.00        T11FE  -   SU/ 4M AT01
PASSENGER TYPE-ADT                 AUTO PRICE-YES              
FROM-CMH TO-JKT    CXR-EK    TVL-04APR14  RULE-UST1 IPRA/1
FARE BASIS-KLXIPUS1          SPECIAL FARE  DIS-E   VENDOR-ATP
FARE TYPE-XES      RT-SPECIAL EXCURSION FARE
USD   988.00  CONS  E15JAN14 D-INFINITY   FC-KLXIPUS1  FN-2J   
SYSTEM DATES - CREATED 14JAN14/0822  EXPIRES INFINITY
 
**** CONSTRUCTED ROUTING CMH-JKT/EK      EF-15JAN14 DIS-INDEF
**ADDON ORG      CMH   TARG/1    PUBLISHED ROUTING 0700
**PUBLISHED  CHI-CGK   TARG/1    PUBLISHED ROUTING 0700
 
/VIA THE ATLANTIC/
    MAP CONSTRUCTED LEFT TO RIGHT AND RIGHT TO LEFT
 1. CMH-AA-DFW-DXB-JKT
 2. CMH-AA-NYC-MIL-ATH/IST/LYS/NCE/PAR/ROM-DXB-JKT

There is a routing via Dallas DFW that will reduce overall travel time by about 4 hours (pretty much the same travel time as DL via JFK) but still has long connections (3h in DFW and then 6h in DXB) for the same price.
.

Jan 21, 2014 | 11:17 am

alexmom

Original Poster

Join Date: Mar 2013

Posts: 35

Thanks for the reply, sadiqhassan.

Jan 22, 2014 | 10:52 am

mrahul

Join Date: Jul 2008

Posts: 414

or you could try to book it as 2 separate tix if it could work out cheaper.with intra US segment on a separate one.

Jan 24, 2014 | 12:06 am

RadioGirl

Join Date: Jul 2007

Location: Sydney (for now), GVA (only in my memories)

Programs: QF Lifetime Silver (big whoop)

Posts: 9,296

I've got a similar problem. I'm trying to price SYD-MAN, MAN-AMS and AMS-SYD in Y on the EK site.

I select the SYD-MAN (EK) flights, and MAN-AMS (only available on KL). So far so good.

When I "review" at that point - expand the + sign for the segments - all flights show as Economy. Still good.

But when I select the AMS-SYD (EK) flights, the pricing page has (a) an apology that it can't give me the requested class on all sectors, (b) the KL flight showing J, (c) a note under AMS-SYD that it's not in the requested class (but it is) and (d) a total airfare of ~$15,000.

Something is really wrong.

I assume that this is a problem of EK's system accessing KL's data/pricing/??? Annoying.

Jan 24, 2014 | 5:15 am

sumayya

Join Date: Jan 2006

Posts: 242

It always works out much much cheaper to take them as two separate tickets. EK increases the prices dramatically when you try to do a through booking on their website.

Jan 24, 2014 | 6:53 am

sadiqhassan

Join Date: Jan 2005

Location: Pennsylvania

Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist

Posts: 9,791

Quote:

Originally Posted by RadioGirl

Something is really wrong.

I assume that this is a problem of EK's system accessing KL's data/pricing/??? Annoying.

Have you tried SYD-AMS/MAN-SYD on EK and then a separate AMS-MAN ticket?

Jan 24, 2014 | 10:02 am

Turicus

Join Date: Nov 2011

Location: LPB

Programs: Skywards Gold, Miles & More, SPG, Marriott

Posts: 410

Quote:

Originally Posted by sadiqhassan

Have you tried SYD-AMS/MAN-SYD on EK and then a separate AMS-MAN ticket?

This is what I'd do.

I have previously booked open-jaw flights like this and they are priced very reasonably. For example the price of DXB-GVA/ZRH-DXB was between DXB-GVA return and DXB-ZRH return.

Edit: You can get the AMS-MAN dirt cheap from a low-cost airline.

Jan 28, 2014 | 12:21 am

RadioGirl

Join Date: Jul 2007

Location: Sydney (for now), GVA (only in my memories)

Programs: QF Lifetime Silver (big whoop)

Posts: 9,296

Thanks for the help from the community.

Quote:

Originally Posted by sumayya

It always works out much much cheaper to take them as two separate tickets. EK increases the prices dramatically when you try to do a through booking on their website.

Sure, but it wasn't just overcharging me for a KL Y ticket, it was making the non-EK flight a J ticket. It seems to be bug in the software.

Quote:

Originally Posted by sadiqhassan

Have you tried SYD-AMS/MAN-SYD on EK and then a separate AMS-MAN ticket?

Yes; I need to book through a corporate TA anyway but was just after a quick quote for planning purposes.

Quote:

Originally Posted by Turicus

Edit: You can get the AMS-MAN dirt cheap from a low-cost airline.

Thanks for the tip.