When does EK takeover a TA booking?
Aug 22, 2011 | 11:17 am
#1
Original Poster
Join Date: Nov 2004
Location: Dubai
Programs: FB Plat, EK Gold, Bonvoy Titanium
Posts: 2,022
When does EK takeover a TA booking?
Title says it all really...
Have a ticket booked via Expedia.com and need to change first leg to earlier flight but same day (3pm instead of the 6pm booked). After 40 min with Expedia tying to change it and then given some ridicluous amount for a fare difference, I wonder at what point it becomes EKs to change?
There is plenty of Avail per Expertflyer so dont think that will be an issue.
Have a ticket booked via Expedia.com and need to change first leg to earlier flight but same day (3pm instead of the 6pm booked). After 40 min with Expedia tying to change it and then given some ridicluous amount for a fare difference, I wonder at what point it becomes EKs to change?
There is plenty of Avail per Expertflyer so dont think that will be an issue.
Aug 22, 2011 | 1:53 pm
#2
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,791
I booked a KHI-DXB-YYZ-DXB-KHI ticket with expedia (passenger didn't have cc so couldn't use EK site) and needed to change KHI-DXB-YYZ before departure. Didn't even bother calling expedia as they are horrendous at changing bookings.
I called EK with a whole story prepared about how expedia was difficult but didn't need to use it. I told EK I wanted to change my flight and it was done within 1 minute. ^
I called EK with a whole story prepared about how expedia was difficult but didn't need to use it. I told EK I wanted to change my flight and it was done within 1 minute. ^
Aug 24, 2011 | 8:15 am
#4
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Just in case no body knows what a BT/IT fare is ... its a negotiated fare or group/tour fare.
Aug 27, 2011 | 3:03 pm
#5
Join Date: May 2009
Posts: 542
Even if it is a group fare that EK can't officially touch, they can get you on an earlier flight if you speak to someone who knows the system.
Through a strange course of events, I ended up at the airport 18 hours before my flight. The girl at the EK desk said she could do nothing as it was through a travel agent. The girl at another desk was great and got me on the next flight - I think she checked me in (18hours ahead) then did a Transfer to the current flight.
Through a strange course of events, I ended up at the airport 18 hours before my flight. The girl at the EK desk said she could do nothing as it was through a travel agent. The girl at another desk was great and got me on the next flight - I think she checked me in (18hours ahead) then did a Transfer to the current flight.
Aug 28, 2011 | 7:21 pm
#6
Join Date: Mar 2011
Location: Aberdeen
Programs: BA Exec Silver, Hilton Honors Gold, Porter
Posts: 1,203
If you buy a ticket from Expedia, does it usually provide a ticket number beginning with 176? Has anyone had trouble getting Skywards miles when booking through Expedia? I checked on a couple of fares on there and saw that they are Skywards Flex, so I am assuming full miles apply. Has anyone booked on Expedia and then accessed their booking through MMB?
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
Aug 28, 2011 | 7:55 pm
#7
Join Date: Aug 2000
Location: Exile
Posts: 16,064
What's the problem with Canadian credit cards? I've used my RBC Avion with Emirates many times (except for flights to/from Ghana which are blocked from online payment through whatever means).
Aug 28, 2011 | 8:28 pm
#8
Join Date: Mar 2011
Location: Aberdeen
Programs: BA Exec Silver, Hilton Honors Gold, Porter
Posts: 1,203
Both of my cards -- TD Visa and AMEX -- have not worked. With TD Visa, it fails to load the verified by Visa page, telling me instead that they were not able to process the payment. The EK call centre claimed that Visa declined the payment; Visa said no request came through from EK.
Aug 28, 2011 | 10:36 pm
#9
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,053
If you buy a ticket from Expedia, does it usually provide a ticket number beginning with 176? Has anyone had trouble getting Skywards miles when booking through Expedia? I checked on a couple of fares on there and saw that they are Skywards Flex, so I am assuming full miles apply. Has anyone booked on Expedia and then accessed their booking through MMB?
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
There was a PNR number on the first email from Expedia that allowed me to access the booking on EK's website and miles were awarded with no issues.
Aug 28, 2011 | 11:40 pm
#10
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,791
If you buy a ticket from Expedia, does it usually provide a ticket number beginning with 176? Has anyone had trouble getting Skywards miles when booking through Expedia? I checked on a couple of fares on there and saw that they are Skywards Flex, so I am assuming full miles apply. Has anyone booked on Expedia and then accessed their booking through MMB?
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
This might be a way to get around the problem with the Emirates website and Canadian credit cards.
Expedia.com's receipt will show you the EK ticket number as well an EK PNR that you can use to access MMB.
Cheers,