Query re J upgrade and refunds
Jul 16, 2011 | 1:43 pm
#1
Original Poster
Join Date: Nov 2004
Location: UAE
Programs: SPG Gold, Marriott Silver, Continental OnePass, BA Executive Club, Tesco ;)
Posts: 493
Query re J upgrade and refunds
I've booked a flight from DXB-BHX this weekend and there is upgrade availability on the outbound (at a rip off 32,500 miles for 'deeply reclining' seats but that's another story :P).
Anyway, it's a saver fare and I can cancel for AED 100. The fare conditions also state that:
"IF THE BOOKING IS CONFIRMED FROM SEAT
ACCESS QUOTA A PENALTY OF 20 PERCENT WILL BE APPLICABLE FOR RE-BOOKING/NOSHOW
AND REFUND. THE CHARGES WILL APPLY EACH TIME IF THE SECTOR IS
CONFIRMED FROM THE SEAT ACCESS QUOTA. THIS CHARGE WILL ALSO APPLY TO SEATS
WHICH ARE TAKEN FROM SEAT ACCESS QUOTA AND ARE LATER CANCELLED FOR
UPGRADING TO FIRST OR J CLASS LEVELS IRRESPECTIVE OF THE MEANS OF UPGRADE."
The above is a bit cryptic but does this mean, as I believe it does, that if I upgrade using miles and then subsequently cancel the entire booking, I'll be liable for a 20 percent penalty (20 percent of the AED booking total I imagine but that's not clear either).
Can anyone offer an insights?
Many thanks
Anyway, it's a saver fare and I can cancel for AED 100. The fare conditions also state that:
"IF THE BOOKING IS CONFIRMED FROM SEAT
ACCESS QUOTA A PENALTY OF 20 PERCENT WILL BE APPLICABLE FOR RE-BOOKING/NOSHOW
AND REFUND. THE CHARGES WILL APPLY EACH TIME IF THE SECTOR IS
CONFIRMED FROM THE SEAT ACCESS QUOTA. THIS CHARGE WILL ALSO APPLY TO SEATS
WHICH ARE TAKEN FROM SEAT ACCESS QUOTA AND ARE LATER CANCELLED FOR
UPGRADING TO FIRST OR J CLASS LEVELS IRRESPECTIVE OF THE MEANS OF UPGRADE."
The above is a bit cryptic but does this mean, as I believe it does, that if I upgrade using miles and then subsequently cancel the entire booking, I'll be liable for a 20 percent penalty (20 percent of the AED booking total I imagine but that's not clear either).
Can anyone offer an insights?
Many thanks
Jul 16, 2011 | 2:19 pm
#2
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,850
If you upgrade using miles and then cancel the upgrade there is no charge. If you cancel ie refund the ticket there is an AED 100 charge.You will not use the SEAT ACCESS QUOTA for upgrades/cancellations.
In fact it is very rare that anyone will ever be on seat access quota as it requires manual override by UAE sales management.
In fact it is very rare that anyone will ever be on seat access quota as it requires manual override by UAE sales management.