FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Emirates | Skywards (https://www.flyertalk.com/forum/emirates-skywards-490/)
-   -   Saver VS Flex Fare Changes... (https://www.flyertalk.com/forum/emirates-skywards/1194370-saver-vs-flex-fare-changes.html)

abhilife2001 Apr 28, 2011 1:37 am


Originally Posted by ung1 (Post 16293805)
The EUR 974 + tax fare is flex, EUR 860 and EUR 780 are Saver. This is probably happening because one of the two legs eg CCU-DXB is in the Saver fare bucket but is being priced at the higher one, eg DXB-DME which is in the Flex fare bucket. Interestingly even the cheapest (B) fare has no fare restrictions whatsoever, and is in essence a Flex fare.

Hmmm...

As maybe some portion is priced as flex, should not miles for those be given ?
Secondly, even I saw the fare rules and see no restrictions..


Originally Posted by Vegetable (Post 16232137)
The Skywards Terms and Conditions define "Skywards Flex Fare" and "Skywards Saver Fare" as:

"Skywards Flex Fare means an Emirates commercial fare which is not subject to the Skywards Saver Fare restrictions (defined below);

Skywards Saver Fare means an Emirates fare which is subject to any eligibility restrictions relating to purchase (including, but not limited to, 'students'; 'seniors', 'seaman'; 'missionary'; 'cruise'; 'youth'; 'companions'; 'groups'; 'inclusive-tours'; 'air passes') and/or has a limited sales period (a 'must purchase by' date), and all fares sold by other airlines for journeys partly flown on Emirates;

By the above, as fare class B does not seem to have any restriction, can we not ask them that it should be Flex and not Saver .. :confused:

Vegetable Apr 28, 2011 2:44 am


Originally Posted by abhilife2001 (Post 16293833)
By the above, as fare class B does not seem to have any restriction, can we not ask them that it should be Flex and not Saver .. :confused:

For trips with multiple legs, the Fare Conditions state:-


" ... Please note that if more than one fare rule is used to arrive at the fare, the most restrictive condition applies for the entire itinerary. "


If both legs have equivalent fare rules, either/both can be taken as the "most restrictive condition" and apply for the entire itinerary.

abhilife2001 Apr 28, 2011 3:05 am


Originally Posted by Vegetable (Post 16293958)
For trips with multiple legs, the Fare Conditions state:-


" ... Please note that if more than one fare rule is used to arrive at the fare, the most restrictive condition applies for the entire itinerary. "


If both legs have equivalent fare rules, either/both can be taken as the "most restrictive condition" and apply for the entire itinerary.

hmmm...


Originally Posted by Vegetable (Post 16232137)
The Skywards Terms and Conditions define "Skywards Flex Fare" and "Skywards Saver Fare" as:

[COLOR="Blue"]"Skywards Flex Fare means an Emirates commercial fare which is not subject to the Skywards Saver Fare restrictions (defined below);

Skywards Saver Fare means an Emirates fare which is subject to any eligibility restrictions relating to purchase (including, but not limited to, 'students'; 'seniors', 'seaman'; 'missionary'; 'cruise'; 'youth'; 'companions'; 'groups'; 'inclusive-tours'; 'air passes') and/or has a limited sales period (a 'must purchase by' date), and all fares sold by other airlines for journeys partly flown on Emirates;

Now, my full itinerary is in B which ung1 has checked and said is flexible and not restricted so it does not meet the conditions marked in bold above..No seasons restrictions, no blackouts etc etc but the endorsement is Saver..
So can we not ask EK as to how can this be a saver fare ?

Vegetable Apr 28, 2011 3:17 am

Just had a closer look at this. When you book online, there are 3 Terms & Conditions - these are (i) Fare Conditions, (ii) Online Booking Terms & Conditions, and (iii) Conditions of Carriage

The following is an explicit statement extracted from (ii):-

The Skywards Miles and Miles Accelerator Bonus displayed are indicative only. The actual Skywards Miles and Miles Accelerator Bonus credited to your account will be determined separately in accordance with the Skywards programme rules. To view the Miles Accelerator Bonus conditions, please follow this link.

For this reason, the Skywards Terms & Conditions become the prevailing conditions and you can refer to what I posted before (below again for reference):

"Skywards Flex Fare means an Emirates commercial fare which is not subject to the Skywards Saver Fare restrictions (defined below);

Skywards Saver Fare means an Emirates fare which is subject to any eligibility restrictions relating to purchase (including, but not limited to, 'students'; 'seniors', 'seaman'; 'missionary'; 'cruise'; 'youth'; 'companions'; 'groups'; 'inclusive-tours'; 'air passes') and/or has a limited sales period (a 'must purchase by' date), and all fares sold by other airlines for journeys partly flown on Emirates; "


So if Skywards fail to credit the appropriate number of miles, you can try writing to them and kindly refer to their own terms and conditions :D

Edit: Link to Skywards T&C
Link to Online Booking T&C

Edit 2:

Since we've determined the Skywards Terms & Conditions are the prevailing conditions relating to Skywards Miles accrual, you should refer to the following explicit Clause 7.6:

If a Member purchases a mixed fare and/or mixed cabin ticket on Qualifying Flights, Miles will be credited separately for each fare component. The endorsement text or additional information area of the ticket is a partial indicator only. Full details of Miles earned on mixed fare tickets can be viewed at any time under the My Itinerary section of the Web site or under the Manage a Booking section of www.emirates.com.

This should be the final nail in the coffin for EK on this topic :D

mrtdxb Apr 28, 2011 3:26 am


Originally Posted by Vegetable (Post 16294019)
Just had a closer look at this. When you book online, there are 3 Terms & Conditions - these are (i) Fare Conditions, (ii) Online Booking Terms & Conditions, and (iii) Conditions of Carriage

The following is an explicit statement extracted from (ii):-

The Skywards Miles and Miles Accelerator Bonus displayed are indicative only. The actual Skywards Miles and Miles Accelerator Bonus credited to your account will be determined separately in accordance with the Skywards programme rules. To view the Miles Accelerator Bonus conditions, please follow this link.

For this reason, the Skywards Terms & Conditions become the prevailing conditions and you can refer to what I posted before (below again for reference):

"Skywards Flex Fare means an Emirates commercial fare which is not subject to the Skywards Saver Fare restrictions (defined below);

Skywards Saver Fare means an Emirates fare which is subject to any eligibility restrictions relating to purchase (including, but not limited to, 'students'; 'seniors', 'seaman'; 'missionary'; 'cruise'; 'youth'; 'companions'; 'groups'; 'inclusive-tours'; 'air passes') and/or has a limited sales period (a 'must purchase by' date), and all fares sold by other airlines for journeys partly flown on Emirates; "


So if Skywards fail to credit the appropriate number of miles, you can try writing to them and kindly refer to their own terms and conditions :D

Edit: Link to Skywards T&C
Link to Online Booking T&C

"Including but not limited to..." is their escape clause. In essence it is whatever they feel like whenever they feel like it.

Vegetable Apr 28, 2011 3:45 am


Originally Posted by mrtdxb (Post 16294046)
"Including but not limited to..." is their escape clause. In essence it is whatever they feel like whenever they feel like it.

That's true - you can ask Skywards for a written statement of what "eligibility restriction" was in place for your specific fare. It'll be interesting to hear what they have to say :D

eightblack Apr 28, 2011 4:06 am

Now it's getting interesting...

Priced a MEL-SIN-MEL ticket for my sister for next week. Asked our TA to do this in MEL. Apart from the fact that he wasn't that familiar with the term FLEX and SAVER, he finally worked it out and sent me this. All prices in AUD

1. Saver fare Mel/Sin/Mel
3750 reward miles
75000 points to upgrade (return)
$900.36 lowest fare (including taxes)

2. Flex fare Mel/Sin/Mel
7500 reward miles
60000 points to upgrade (return)
$1220.36 lowest fare (including taxes)

Is a FLEX fare worth A$300 more? Not sure. Probably not. And the data point which makes me sit up and take notice is that QF and SQ are virtually identical in price.

QF is $900 return (non-upgradeable) or $1200 upgradeable and SQ is $924 (no miles accrued) and $1293 if you want to earn miles and you want to be able to upgrade using KF miles

I dont know, but now the decision is getting harder. If I was ex MEL I would be tempted to fly SQ's A380 both ways and credit to UA.

abhilife2001 Apr 28, 2011 4:57 am


Originally Posted by Vegetable (Post 16294088)
That's true - you can ask Skywards for a written statement of what "eligibility restriction" was in place for your specific fare. It'll be interesting to hear what they have to say :D

I will be getting my tickets issued tomorrow and will be sure to check on Sat morning at the Skywards desk when I am in dxb on transit.. will then maybe follow up with a mail depending on what they reply there..

ft101 Apr 28, 2011 5:10 am


Originally Posted by abhilife2001 (Post 16293746)
Hi Folks,

Till yday, I was able to see flex miles online while ticket denoted saver..
Today for the sector I was checking ( CCU - DXB - DME) it shows the saver miles online ..So it seems the discrepancy is rectified for these sectors atleast though I wish it did not happen this way ( but thats another topic)

What about other sectors many of you fly ??

Yes, I've been looking at GLA - DXB - BKK and the same now applies.

It's still not fixed 100% though. If I select J fares it gives me Saver miles but the bonus miles are based on Flex and the Fare Conditions show Flex.

abhilife2001 Apr 28, 2011 6:43 am


Originally Posted by ft101 (Post 16294290)
Yes, I've been looking at GLA - DXB - BKK and the same now applies.

It's still not fixed 100% though. If I select J fares it gives me Saver miles but the bonus miles are based on Flex and the Fare Conditions show Flex.

Was doing some fare search and the ek site is not able to show skywards miles with the fare search.. Hmmm.. seems some backend thing is happenning.

abhilife2001 Apr 28, 2011 7:37 am


Originally Posted by ung1 (Post 16293805)
The EUR 974 + tax fare is flex, EUR 860 and EUR 780 are Saver. This is probably happening because one of the two legs eg CCU-DXB is in the Saver fare bucket but is being priced at the higher one, eg DXB-DME which is in the Flex fare bucket. Interestingly even the cheapest (B) fare has no fare restrictions whatsoever, and is in essence a Flex fare.


Originally Posted by eightblack (Post 16294139)
1. Saver fare Mel/Sin/Mel
3750 reward miles
75000 points to upgrade (return)
$900.36 lowest fare (including taxes)

2. Flex fare Mel/Sin/Mel
7500 reward miles
60000 points to upgrade (return)
$1220.36 lowest fare (including taxes)

So I called up EK to check the flex fares on ccu - dxb- dme for next week..

Saver - 5000 miles , Eur 850 approx
Flex - 10000 miles , Eur 1050 approx..

So about 20% difference ..hmmm.. btw on the ek site even a fare of Eur 1300 shows as partial saver and flex , so as others have said the bug in the online system persists..

callmethebreeze Apr 28, 2011 11:52 am

Becoming more and more expensive
 
Over the weekend, I was looking for a flight to SYD (from MUC) and return for September. I remember Emirates being always one of the cheaper options (especially in Economy). Emirates wanted about EUR1550 in Economy (flex fare) - a month ago it was still at EUR1200. All other airlines I checked, including Singapore Air, Etihad, Qatar, Thai, etc were all between EUR1100 and EUR1250. Today I was looking again, and now the fare on Emirates has come down to EUR1510 or so, but now it's a saver fare! LOL! EUR40 less and 9,000 miles less! What a joke. I'm not sure what to think about that. Have been a loyal EK flyer for quite some time, but now they are the most expensive airline out of MUC (not only on the SYD route), and at the same time they are slamming the Gold benefits. Not to mention they are using their oldest aircraft out of MUC (for both daily flights) :mad:

Last year I flew in J to ICN, and the price was around EUR1700 (very cheap), then again a couple of months later it was EUR2300 (which was a normal EK price in 2010). Recently I checked the fares again, and they are now at EUR3500. Much more expensive than LH or AF. Last week, LH had an offer for just EUR1700 to ICN. And still LH complains about Emirates and their cheap business class prices?!

Anyone else seeing these high prices lately? Although I have seen from CDG or LHR, the flights are up to 30% cheaper than from MUC. In both Y and J.
:confused:

ft101 Apr 28, 2011 12:18 pm

Just read a few pages of posts on here!

Higher prices, Saver fares, fuel surcharge, reduction in benefits, it's all here.

abhilife2001 Apr 28, 2011 1:02 pm


Originally Posted by ft101 (Post 16296382)
Just read a few pages of posts on here!

Higher prices, Saver fares, fuel surcharge, reduction in benefits, it's all here.

Or to help u save time.. read the below two

http://www.flyertalk.com/forum/emira...e-changes.html

http://www.flyertalk.com/forum/emira...community.html

To the OP -- if the price difference is what u state, then only someone with lots of money to waste will take EK and I am sure pax will go to other options.. and this is what I would do too..

Dave Noble Apr 28, 2011 9:35 pm


Originally Posted by eightblack (Post 16294139)

Is a FLEX fare worth A$300 more? Not sure. Probably not. And the data point which makes me sit up and take notice is that QF and SQ are virtually identical in price.

QF is $900 return (non-upgradeable) or $1200 upgradeable and SQ is $924 (no miles accrued) and $1293 if you want to earn miles and you want to be able to upgrade using KF miles

I dont know, but now the decision is getting harder. If I was ex MEL I would be tempted to fly SQ's A380 both ways and credit to UA.

I would say it is worth it if you have the need of the flexibility. The EK flexible fare is refundable (subject to a $100 penalty) and changeable free of charge.

Comparing the EK flex fare against the QF upgradeble one, the EK one comes in well ahead of QF given that date/time changes cost $60 on QF and cancellations have a $300 penalty. There is no QF fare below the B class ( 2nd most expensive ) that has a refund penalty less than $250

Comparing EK's cheapest (saver) vs SQ cheapest , the cheapest SQ fares are on refundable and non changeable whilst EK's has a $200 penalty for cancellation and a $75 change fee

There is more to flex/saver fare differences than just the extra miles

Dave


All times are GMT -6. The time now is 5:28 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.