Same Booking, Pax with flex and saver??
May 29, 2010 | 11:09 pm
#1
Original Poster
Join Date: Dec 2009
Posts: 19
Same Booking, Pax with flex and saver??
Hi Everyone...
Im a little confused by this: My family (2 adults, 1 child, 1 infant) are all booked Dxb-Jfk-Dxb for a June flight. On the Manage Your Booking page on Emirates.com, it shows my wife and I earning Flex mileage, while my daugher earns Saver mileage? Can someone please explain this.
Also, the totals dont match up for the 'Tier' miles for my daughter.
Im a little confused by this: My family (2 adults, 1 child, 1 infant) are all booked Dxb-Jfk-Dxb for a June flight. On the Manage Your Booking page on Emirates.com, it shows my wife and I earning Flex mileage, while my daugher earns Saver mileage? Can someone please explain this.
Also, the totals dont match up for the 'Tier' miles for my daughter.
May 30, 2010 | 4:19 am
#2
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,156
I don't see how they fail to add up. The saver is showing as base of 3000 each way for a total of 6000 whilst the flex bookings are earning double
For total miles earned on JFK-DXB a silver booking in flex earns 15000 miles vs 9000 for a saver which fits in exactly with what you are showing in your booking
All seems to be exactly what the miles calculator shows
I am not sure why one of the passengers is earning a saver rate, perhaps a call to EK and verify the booking details for the child; perhaps the child was booked in a saver class
Dave
For total miles earned on JFK-DXB a silver booking in flex earns 15000 miles vs 9000 for a saver which fits in exactly with what you are showing in your booking
All seems to be exactly what the miles calculator shows
I am not sure why one of the passengers is earning a saver rate, perhaps a call to EK and verify the booking details for the child; perhaps the child was booked in a saver class
Dave
May 30, 2010 | 4:32 am
#3
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
I don't see how they fail to add up. The saver is showing as base of 3000 each way for a total of 6000 whilst the flex bookings are earning double
For total miles earned on JFK-DXB a silver booking in flex earns 15000 miles vs 9000 for a saver which fits in exactly with what you are showing in your booking
All seems to be exactly what the miles calculator shows
I am not sure why one of the passengers is earning a saver rate, perhaps a call to EK and verify the booking details for the child; perhaps the child was booked in a saver class
Dave
For total miles earned on JFK-DXB a silver booking in flex earns 15000 miles vs 9000 for a saver which fits in exactly with what you are showing in your booking
All seems to be exactly what the miles calculator shows
I am not sure why one of the passengers is earning a saver rate, perhaps a call to EK and verify the booking details for the child; perhaps the child was booked in a saver class
Dave
May 30, 2010 | 4:47 am
#4
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,156
Tier miles are 3000 + 3000 = 6000 total ( not 12000 )
spending miles are 3000 + 1500 + 3000 + 15000 = 9000 total
This fits in exactly with the miles calculator on the skywards site
Passengers 1 and 2 , on flex bookings, have a total tier mile earning of 12000, but not passenger 3
Dave
Last edited by Dave Noble; May 30, 2010 at 5:05 am
May 30, 2010 | 5:16 am
#5
Original Poster
Join Date: Dec 2009
Posts: 19
Under mileage for Pax 3: 9000 Miles + 12000 Tier Miles
Under mileage details for Pax3: 9000 Miles + 6000 Tier Miles
Also, I called Emirates TWICE and spoke to different people to see why this was as it is:
1) First person: Children are only awarded saver fare mileage!! (that cannot be true)
2) Seconf person: All child fares will show saver, but will accrue flex if adult is on flex.... ???
Personally I have no idea what it is. I was under the impression that all fares on ek.com were flex for US routes (I have not seen any saver fares in the last 5 months)....
Under mileage details for Pax3: 9000 Miles + 6000 Tier Miles
Also, I called Emirates TWICE and spoke to different people to see why this was as it is:
1) First person: Children are only awarded saver fare mileage!! (that cannot be true)
2) Seconf person: All child fares will show saver, but will accrue flex if adult is on flex.... ???
Personally I have no idea what it is. I was under the impression that all fares on ek.com were flex for US routes (I have not seen any saver fares in the last 5 months)....
May 30, 2010 | 5:18 am
#6
Original Poster
Join Date: Dec 2009
Posts: 19
Also, as an aside: Can two pax be on different fares in the same booking? ie: Flex for me, Saver for my wife?? (This info would be helpful as I intend to keep gold, whereas my wife will probably not make silver and there would be no need for her to get flex tickets this year)...
May 30, 2010 | 5:34 am
#7
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
For passenger 3 - Miss xxxxx
Tier miles are 3000 + 3000 = 6000 total ( not 12000 )
spending miles are 3000 + 1500 + 3000 + 15000 = 9000 total
This fits in exactly with the miles calculator on the skywards site
Passengers 1 and 2 , on flex bookings, have a total tier mile earning of 12000, but not passenger 3
Dave
Tier miles are 3000 + 3000 = 6000 total ( not 12000 )
spending miles are 3000 + 1500 + 3000 + 15000 = 9000 total
This fits in exactly with the miles calculator on the skywards site
Passengers 1 and 2 , on flex bookings, have a total tier mile earning of 12000, but not passenger 3
Dave
huzilulu fares ex-DXB are mostly flex, so I think the kid will earn flex mileage. As for your wife, it's good to have flex fares for mileage, not just tier status.
May 30, 2010 | 6:57 am
#8
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
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Try checking the e-tickets, at the bottom right hand corner it will indicate the fare type. This is much more reliable/accurate than the MMB system.
May 30, 2010 | 8:39 am
#9
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
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The endorsement text or additional information area of the ticket is a partial indicator only. Full details of Miles earned on mixed fare tickets can be viewed at any time under the My Itinerary section of the Web site or under the Manage a Booking section of www.emirates.com.
May 31, 2010 | 6:41 am
#10
Moderator: Emirates Skywards and Qatar Airways Privilege Club
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hmm ... guess I was mistaken. Bit odd though, surely a ticket acts as a contract with the airline and should be more accurate?! especially that as huzilulu indicated, the totals on top do not add up?
I don't see how if it says flex on the e-ticket, Skywards would refuse to credit the equivalent miles.
I don't see how if it says flex on the e-ticket, Skywards would refuse to credit the equivalent miles.