Delta / El Al flight seat selection
Mar 25, 2024, 1:29 pm
#1
Original Poster
Join Date: Mar 2024
Posts: 1
Delta / El Al flight seat selection
I booked a flight with Delta miles, but now it's ELAL because Delta cancelled all flights to TLV. They said I can only select seats on EL AL’s website. However, every time I select a seat on EL AL, it doesn't save, and when the browser refreshes, the seat number isn’t shown as selected. My ticket is for Business class. I'm worried I won’t be able to get a seat on the flight. What should I do?
I called El Al, but they said I need to call Delta. Delta says I need to call El Al. I'm being tossed around here and cannot find answers. Does anyone know how to confirm a seat with El Al?
I called El Al, but they said I need to call Delta. Delta says I need to call El Al. I'm being tossed around here and cannot find answers. Does anyone know how to confirm a seat with El Al?
Mar 25, 2024, 3:20 pm
#2
Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist
Join Date: Jul 2003
Location: Chicago, IL, USA
Programs: AA Gold
Posts: 15,652
Welcome to Flyertalk! I've moved this to our El Al forum, where you're likely to get the best answers.
chgoeditor
co-mod Info Desk
chgoeditor
co-mod Info Desk
Mar 25, 2024, 6:29 pm
#3
Join Date: Sep 2012
Posts: 1,332
I booked a flight with Delta miles, but now it's ELAL because Delta cancelled all flights to TLV. They said I can only select seats on EL AL’s website. However, every time I select a seat on EL AL, it doesn't save, and when the browser refreshes, the seat number isn’t shown as selected. My ticket is for Business class. I'm worried I won’t be able to get a seat on the flight. What should I do?
I called El Al, but they said I need to call Delta. Delta says I need to call El Al. I'm being tossed around here and cannot find answers. Does anyone know how to confirm a seat with El Al?
I called El Al, but they said I need to call Delta. Delta says I need to call El Al. I'm being tossed around here and cannot find answers. Does anyone know how to confirm a seat with El Al?
Mar 26, 2024, 6:43 am
#4
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
If you call EL AL just give them the EL AL PNR. Don’t start the story with Delta this or that.
Mar 26, 2024, 10:05 am
#5
Join Date: May 2000
Location: HFA
Posts: 1,712
Welcome to FlyerTalk!
The operating carrier (in this case, El Al) should assign your seat. Call them and if you don't have an El Al booking number (PNR), just give them the flight number, date and your name and they should be able to pull the reservation. Then they should easily assign a seat for you.
Shuly
The operating carrier (in this case, El Al) should assign your seat. Call them and if you don't have an El Al booking number (PNR), just give them the flight number, date and your name and they should be able to pull the reservation. Then they should easily assign a seat for you.
Shuly
Mar 27, 2024, 5:30 am
#6
Join Date: Jul 2007
Programs: co AA ua
Posts: 140
I booked an award seat on Alaska CDG to TLV elal. Had no problem assigning seats. Even buy extra space seat with more leg room.
But on the other hand, a friend of mine tried to register for Matmid. No luck the website is not working. She called her travel agent and she told her Matmid registration is not working. She emailed tell oren, which is an email address for customer service and they answered the functionality works for us there is no problem the problem is on your side. Bearing in mind Israel is at war for almost 6 months I do understand why website is lacking and no special support but overall ELAL is decent. The flights were ok. Albeit for the price they charge they should give you first class service and they don't
Erez
But on the other hand, a friend of mine tried to register for Matmid. No luck the website is not working. She called her travel agent and she told her Matmid registration is not working. She emailed tell oren, which is an email address for customer service and they answered the functionality works for us there is no problem the problem is on your side. Bearing in mind Israel is at war for almost 6 months I do understand why website is lacking and no special support but overall ELAL is decent. The flights were ok. Albeit for the price they charge they should give you first class service and they don't
Erez
Mar 27, 2024, 12:40 pm
#7
Join Date: Mar 2008
Location: Israel/United States
Posts: 1,234