Unusual Dollar Express question at LAS

 
Old Jan 22, 10, 6:49 pm
  #1  
Original Poster
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 5,101
Unusual Dollar Express question at LAS

I've got an unusual situation at LAS and was wondering what to do.

I'm a Dollar Express member, BUT

I rented the car using some UA miles so the rental is "free"...

I didn't see anywhere to put my DE number, so I called DE CS...

She said because it is a "Pre-paid, 3rd party booking" I cannot use Dollar Express...

I really don't want to wait in the long line upstairs...I am not going to buy any insurance, want an upgrade, buy any gas, or do anything else that's not in my DE profile...

What is this "leftmost agent"...the sign out usually says "if you are DE go directly to the garage" where they will NOT have any of my paperwork...

Do you cut the people in line to get to the leftmost agent - and is that where I should go...

Or am I SOL?
Eujeanie is offline  
Old Jan 29, 10, 7:44 am
  #2  
Moderator, Alaska Airlines & FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR (ex-75K, GLD, 1K, and S+), Choice Diamond, HZ PC, Costco Exec, NPS Passport
Posts: 22,882
If the reservation isn't/cannot be made using your Dollar Express profile, then technically, you do not have access to the Dollar Express lane, since it is designed for quick processing of pre-printed rental agreements.
jackal is offline  

Thread Tools
Search this Thread