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Old Dec 29, 2009, 12:08 am
  #1  
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Dollar new return policy

Dollar seems start to enforcing a new policy. You must present gas receipt upon return.

I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!

I fought it off but may use Dollar only as a last resort from now on.

A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
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Old Dec 29, 2009, 6:10 am
  #2  
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There's been talk on these forums about other agencies doing the same thing, too. I know I've seen it reported that Avis is doing this. I may have also seen reference to Alamo doing it as well, but I'm not sure about that one.
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Old Dec 29, 2009, 8:59 am
  #3  
 
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Originally Posted by PHLBRAT
Dollar seems start to enforcing a new policy. You must present gas receipt upon return.

I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!

I fought it off but may use Dollar only as a last resort from now on.

A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
Offering a bit of a different perspective, why should I (as the next renter) have to pay for an extra gallon (or half gallon or two gallons) of gas when I pick the car up?

Shouldn't you endeavor to refill the tank close to the airport anyway? Where does "I got mine" end and "I did what's right" begin? (Using your example, not picking on you specifically...)
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Old Dec 29, 2009, 11:53 pm
  #4  
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brkandjfk ,

You missed the point. How accurate it would be for an agent looking at a receipt to determine the distance? Then minimum 2 gallon charge policy ??

I actually was able to prove with my GPS. The gas station is near I-85 exit 36. Less than 4 miles from Dollar site I-85 exit 33. That's how I fought it off.

It's a hassle and waste of time when you in a hurry to catch a flight !!
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Old Dec 30, 2009, 12:20 am
  #5  
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Originally Posted by jackal
There's been talk on these forums about other agencies doing the same thing, too. I know I've seen it reported that Avis is doing this. I may have also seen reference to Alamo doing it as well, but I'm not sure about that one.
Just to provide sources for my previous statement:

http://www.flyertalk.com/forum/avis/...s-receipt.html
http://www.flyertalk.com/forum/budge...a-airport.html
http://www.flyertalk.com/forum/avis/...s-charges.html
http://www.flyertalk.com/forum/avis/...el-charge.html
http://www.flyertalk.com/forum/hertz...full-tank.html
http://www.flyertalk.com/forum/avis/...t-rentals.html
http://www.flyertalk.com/forum/budge...arge-scam.html
http://www.flyertalk.com/forum/hertz...rged-fuel.html
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