Dollar new return policy
#1
Original Poster
Join Date: Jun 2008
Location: PHL
Programs: US Chair; Marriott/Platium; Hilton/Platium
Posts: 16
Dollar new return policy
Dollar seems start to enforcing a new policy. You must present gas receipt upon return.
I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!
I fought it off but may use Dollar only as a last resort from now on.
A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!
I fought it off but may use Dollar only as a last resort from now on.
A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
#2
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
There's been talk on these forums about other agencies doing the same thing, too. I know I've seen it reported that Avis is doing this. I may have also seen reference to Alamo doing it as well, but I'm not sure about that one.
#3
Join Date: Oct 2009
Location: SAT
Programs: Delta DM, Marriott Titanium, Hilton Gold (LT), Nat EL Exec, Hertz PC
Posts: 625
Dollar seems start to enforcing a new policy. You must present gas receipt upon return.
I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!
I fought it off but may use Dollar only as a last resort from now on.
A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!
I fought it off but may use Dollar only as a last resort from now on.
A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
Shouldn't you endeavor to refill the tank close to the airport anyway? Where does "I got mine" end and "I did what's right" begin? (Using your example, not picking on you specifically...)
#4
Original Poster
Join Date: Jun 2008
Location: PHL
Programs: US Chair; Marriott/Platium; Hilton/Platium
Posts: 16
brkandjfk ,
You missed the point. How accurate it would be for an agent looking at a receipt to determine the distance? Then minimum 2 gallon charge policy ??
I actually was able to prove with my GPS. The gas station is near I-85 exit 36. Less than 4 miles from Dollar site I-85 exit 33. That's how I fought it off.
It's a hassle and waste of time when you in a hurry to catch a flight !!
You missed the point. How accurate it would be for an agent looking at a receipt to determine the distance? Then minimum 2 gallon charge policy ??
I actually was able to prove with my GPS. The gas station is near I-85 exit 36. Less than 4 miles from Dollar site I-85 exit 33. That's how I fought it off.
It's a hassle and waste of time when you in a hurry to catch a flight !!
#5
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
http://www.flyertalk.com/forum/avis/...s-receipt.html
http://www.flyertalk.com/forum/budge...a-airport.html
http://www.flyertalk.com/forum/avis/...s-charges.html
http://www.flyertalk.com/forum/avis/...el-charge.html
http://www.flyertalk.com/forum/hertz...full-tank.html
http://www.flyertalk.com/forum/avis/...t-rentals.html
http://www.flyertalk.com/forum/budge...arge-scam.html
http://www.flyertalk.com/forum/hertz...rged-fuel.html