Dollar new return policy

 
Old Dec 29, 09, 12:08 am
  #1  
Original Poster
 
Join Date: Jun 2008
Location: PHL
Programs: US Chair; Marriott/Platium; Hilton/Platium
Posts: 16
Dollar new return policy

Dollar seems start to enforcing a new policy. You must present gas receipt upon return.

I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!

I fought it off but may use Dollar only as a last resort from now on.

A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
PHLBRAT is offline  
Old Dec 29, 09, 6:10 am
  #2  
Moderator, Alaska Airlines & FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR (ex-75K, GLD, 1K, and S+), Choice Diamond, HZ PC, Costco Exec, NPS Passport
Posts: 22,880
There's been talk on these forums about other agencies doing the same thing, too. I know I've seen it reported that Avis is doing this. I may have also seen reference to Alamo doing it as well, but I'm not sure about that one.
jackal is offline  
Old Dec 29, 09, 8:59 am
  #3  
 
Join Date: Oct 2009
Location: SAT
Programs: Delta DM, SPG Plat, Hilton Diamond, Hyatt Globalist, Avis Pref ++, Nat EA Exec, Hertz PC
Posts: 586
Originally Posted by PHLBRAT View Post
Dollar seems start to enforcing a new policy. You must present gas receipt upon return.

I was at Charlotte last week. Return agent demanded my gas receipts. Then she determined the gas station could be 10 miles away and must charge me 2 gallons of gas ($10). Ridiculous policy !!

I fought it off but may use Dollar only as a last resort from now on.

A co-worker said Dollar at Greensboro also has such a policy. AVOID THEM!!
Offering a bit of a different perspective, why should I (as the next renter) have to pay for an extra gallon (or half gallon or two gallons) of gas when I pick the car up?

Shouldn't you endeavor to refill the tank close to the airport anyway? Where does "I got mine" end and "I did what's right" begin? (Using your example, not picking on you specifically...)
brkandjfk is offline  
Old Dec 29, 09, 11:53 pm
  #4  
Original Poster
 
Join Date: Jun 2008
Location: PHL
Programs: US Chair; Marriott/Platium; Hilton/Platium
Posts: 16
brkandjfk ,

You missed the point. How accurate it would be for an agent looking at a receipt to determine the distance? Then minimum 2 gallon charge policy ??

I actually was able to prove with my GPS. The gas station is near I-85 exit 36. Less than 4 miles from Dollar site I-85 exit 33. That's how I fought it off.

It's a hassle and waste of time when you in a hurry to catch a flight !!
PHLBRAT is offline  
Old Dec 30, 09, 12:20 am
  #5  
Moderator, Alaska Airlines & FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR (ex-75K, GLD, 1K, and S+), Choice Diamond, HZ PC, Costco Exec, NPS Passport
Posts: 22,880
Originally Posted by jackal View Post
There's been talk on these forums about other agencies doing the same thing, too. I know I've seen it reported that Avis is doing this. I may have also seen reference to Alamo doing it as well, but I'm not sure about that one.
Just to provide sources for my previous statement:

http://www.flyertalk.com/forum/avis/...s-receipt.html
http://www.flyertalk.com/forum/budge...a-airport.html
http://www.flyertalk.com/forum/avis/...s-charges.html
http://www.flyertalk.com/forum/avis/...el-charge.html
http://www.flyertalk.com/forum/hertz...full-tank.html
http://www.flyertalk.com/forum/avis/...t-rentals.html
http://www.flyertalk.com/forum/budge...arge-scam.html
http://www.flyertalk.com/forum/hertz...rged-fuel.html
jackal is offline  

Thread Tools
Search this Thread